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Cancellation service #1 in Nigeria
9Round is a fitness franchise offering kickboxing-themed circuit training and a digital subscription called 9RoundNOW. Studios operate as individual franchises, and local studios manage in-person memberships.
Services include in-studio training memberships and an online 9RoundNOW subscription for digital workouts. Billing, cancellations, and some policies differ between the online subscription and local studio memberships.
For 9RoundNOW, cancellation remains active until the end of the current billing period; you retain access until that date.
For in-studio memberships, the studio's terms determine the effective date and any final billing; ask the studio for the exact end date.
Your account and any workout history may remain accessible per the platform's data policy; review terms or ask support for data retention details.
Save copies of membership agreements, cancellation confirmations, and receipts before closing accounts or after cancellation.
Payments for 9RoundNOW are generally nonrefundable; there are no refunds or credits for partially used billing periods under the global Terms of Use.
9Round pricing is not publicly listed centrally for Nigeria and varies by franchise location and plan type.
For exact prices, contact your local 9Round studio directly.
| Plan | Price (NGN) | Billing |
|---|---|---|
| In-studio membership | Varies | Varies by studio |
| 9RoundNOW (online subscription) | Varies | Varies (web/app billing) |
9Round's global Terms do not provide a statutory 14-day cooling-off period; cancellation and refund rights are limited and often determined at the local studio level.
Carefully review the membership agreement you signed for any auto-renewal, notice periods, or fees.
Many users praise 9Round workouts as efficient, supportive, and mentally rewarding, noting improvements in fitness, toughness, and confidence.
Trainers and program structure receive frequent positive comments for making workouts quick and effective.
Common complaints include unexpected recurring charges after cancellation, difficulties cancelling in-studio accounts, and problems obtaining refunds.
Reviews cite instances of unclear subscription terms, disputed billing, and slow or unhelpful customer service in some locations.
Members sometimes cancel 9RoundNOW online but assume an in-studio membership is also cancelled. In-studio accounts are handled by the local franchise and must be cancelled directly with that studio.
Failing to save a cancellation confirmation often makes disputes harder to resolve. Always request and store written confirmation or screenshots.
Delaying cancellation can result in additional billing cycles. Know your billing period and notify the studio or cancel the subscription before the next billing date.
| Method | How to cancel | When cancellation takes effect | Refund likelihood |
|---|---|---|---|
| 9RoundNOW (Web/App) | Log in → Manage Membership/Subscriptions → Cancel | End of current billing period | Generally nonrefundable; no prorated credit |
| In-studio membership | Contact local studio directly (in person, phone, or studio email) | Depends on studio terms; ask for exact date | Refunds handled locally; limited and discretionary |
Online cancellations are straightforward but nonrefundable; in-studio cancellations require direct contact with your local franchise and may have different rules.
9Round Franchising, LLC
847 NE Main St. Simpsonville, South Carolina 29681 United States
No single postal address for cancellations in Nigeria was found; contact your local 9Round studio directly to manage cancellations or refunds.
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Written by Amara Obi
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.