Cancel Fitify: Easy Method

What is Fitify

Overview

Fitify is a mobile fitness app that offers guided workouts, plans, and personalized training features. It provides both free features and Pro subscription tiers for full access.

Where it is used

Fitify is used on smartphones and tablets and is commonly subscribed to through the Apple App Store or Google Play Store in Nigeria. Subscriptions may also be managed via a Fitify account or in-app billing.

How to cancel Fitify

Cancel via Apple App Store (iOS)

• Open Settings on your iPhone or iPad, tap your name, then Subscriptions.
• Select Fitify and tap Cancel Subscription; confirm the cancellation.
• Alternatively visit Apple subscription support for step-by-step help.

Cancel via Google Play (Android) or Fitify directly

• Open the Google Play Store, tap your profile, go to Payments & subscriptions → Subscriptions, choose Fitify and Cancel.
• If you subscribed directly through Fitify or a web checkout, sign in to your Fitify account and cancel from the account/subscription page or contact support.
• Keep screenshots of cancellation confirmation for your records.

What happens when you cancel

Access after cancellation

After cancelling, you normally retain Pro access until the end of the already-paid billing period. Access typically ends when the current subscription period expires.

Renewals and billing

Auto-renewal is turned off upon successful cancellation; no further charges should occur after the current period. Check your App Store or Play Store subscriptions to confirm.

Account and data

Cancelling a subscription usually does not delete your Fitify account or workout data. You may need to delete your account separately if you want all personal data removed.

Will I get a refund?

Standard refund policy

Refunds for subscriptions are generally handled by the platform where you purchased the subscription (Apple or Google). Fitify itself may not directly issue refunds for store purchases.

Exceptions and how to request

• If you believe you have a valid exception (double billing, unauthorized charge), request a refund via Apple or Google first.
• Include proof: receipts, transaction IDs, and screenshots when contacting the store or Fitify support.
• For direct purchases from Fitify, contact their support with details to request a refund; outcomes may vary by case.

Fitify plans and pricing

Available plans (approximate EUR)

Pricing notes

Prices were listed on the Nigeria Apple App Store in Naira; the euro equivalents shown are estimates using ~₦1,500 = €1 as of Jan 2026.

Actual billed amounts may differ due to exchange rates, taxes, and platform fees applied at purchase time.

Your consumer rights in Nigeria

Key legal protections

Nigerian consumers are protected by the Federal Competition and Consumer Protection Commission (FCCPC) and related consumer protection laws. These protections cover fair trade practices and misrepresentation.

How to exercise your rights

• Keep receipts, transaction IDs and screenshots as evidence.
• First contact the merchant (Fitify) and the store (Apple/Google) to resolve the issue.
• If unresolved, you may lodge complaints with the FCCPC or seek small claims remedies; consider legal advice for complex disputes.

Customer experiences

Common reports

Some users report confusion about cancelling because subscriptions are managed through the App Store or Google Play, not by simply deleting the app.

There are occasional reports of delayed refunds or needing to contact both the store and Fitify to resolve billing questions.

Positive experiences

Many customers praise Fitify for easy-to-follow workouts, useful features during the paid period, and straightforward reactivation if they choose to subscribe again.

When cancellation steps are followed via the correct platform, the process is typically smooth and predictable.

Documentation checklist

Essential documents

• Subscription receipt or invoice from Apple or Google Play.
• Transaction ID or order number.
• Screenshots of your subscription page showing active/expired status.
• Account email, device type, and dates of purchase and cancellation.

Where to get each item

• Apple: check your Apple ID purchase history or email receipt from Apple.
• Google: check Play Store order history or confirmation email from Google Play.
• Fitify/direct: check your Fitify account settings or support correspondence.

Common mistakes

Deleting the app without cancelling

Deleting Fitify from your phone does not stop an active subscription. The subscription continues and will renew until cancelled in the App Store or Play Store.

Using the wrong account or store

Many users have multiple Apple IDs or Google accounts and cancel the wrong subscription. Always confirm the account used to purchase the subscription before cancelling.

Waiting until after renewal

Cancelling after a renewal may mean you still pay for the next period; set a calendar reminder to cancel at least a day before renewal if you do not want another charge.

Comparative recap

At-a-glance comparison

Key takeaways

Monthly plans are low-cost and easier to stop before the next month; yearly plans cost more upfront but may offer better value per month.

Refund outcomes are usually determined by the store of purchase; keep evidence and contact both the store and Fitify if needed.

After cancelling

Check your bank and subscriptions

• Monitor your bank statement for any unexpected charges after cancellation.
• Confirm in your App Store or Play Store subscription list that Fitify shows as cancelled.

Helpful links and next steps

• Request a refund or view purchases - Apple
• Request a refund - Google Play
• Federal Competition and Consumer Protection Commission (FCCPC) - Nigeria
• Fitify official site (support and account info)

Address

Registered office

10C, Birao street, Wuse 2, Abuja, FCT, 900288, Nigeria.

For legal correspondence

Use the registered office address above for formal or legal cancellation requests and certified letters. Keep copies of all correspondence and proof of delivery.