Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mad Muscle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Mad Muscle: Easy Method
What is Mad Muscle
Overview
Mad Muscle (often referred to as Mad Muscles) is a subscription fitness app that provides structured workouts and coaching for home training. The app offers plans, guided sessions, and progress tracking through mobile platforms and a website.
Where it appears
Subscriptions are commonly sold through the Apple App Store, Google Play Store, and directly via the Mad Muscles website. Billing and refunds depend on the platform used to subscribe.
How to cancel Mad Muscle
Cancel via Apple (iOS)
- Open iPhone Settings → tap your Apple ID → Subscriptions → select Mad Muscles → Cancel.
- Cancel at least 24 hours before the trial end or next billing date to avoid renewal charges.
- See a guide: how to cancel (dr-muscle.com).
Cancel via Google Play (Android)
- Open Google Play Store → Menu → Payments & subscriptions → Subscriptions → select Mad Muscles → Cancel.
- Ensure cancellation is completed at least 24 hours before renewal to stop the next charge.
- Reference: cancellation steps (dr-muscle.com).
Cancel via Mad Muscles website
- Log in on the website → top-right menu → My Account → My Subscription → click “Cancel Renewal”.
- Note: the cancel button may take up to 24 hours to appear due to syncing delays.
- Official support article: Mad Muscles support.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of your paid billing period or trial. You retain app features until that date unless the platform states otherwise.
Renewal and data
Cancellation stops auto-renewal so no further recurring charges should occur after the current period ends. Your account data may be retained by the service; check Mad Muscles terms or contact support if you need data removed.
Will I get a refund?
Standard policy
Mad Muscles policy states they cannot provide refunds for subscriptions not cancelled at least 24 hours before renewal. Refunds are therefore generally not available if renewal already occurred.
Refund routes and exceptions
- App Store or Google Play purchases: request refunds through Apple or Google; Mad Muscles does not handle these refunds directly. See: Mad Muscles refund info.
- Website purchases: refunds may be considered case-by-case if requested within 30 days and you have followed the program for at least 14 consecutive days; refunds are not guaranteed.
- If a refund is refused, you can escalate to your payment provider (bank, card issuer, PayPal) to request a chargeback where applicable.
Mad Muscle plans and pricing
Pricing overview
No verified, localized EUR or Nigeria-specific prices are available. Published information shows USD-based monthly, quarterly, annual, and lifetime options, but local pricing may vary.
Table of common plan types
| Plan | Price | Billing period | Notes |
|---|---|---|---|
| Monthly | Varies | Monthly | Platform-dependent (App Store/Google Play/Website) |
| Quarterly | Varies | Every 3 months | Varies by offer and region |
| Annual | Varies | Yearly | Often discounted vs monthly |
| Lifetime | Varies | One-time | Sometimes offered in promotions |
Your consumer rights in Nigeria
Key protections
Under Nigerian consumer frameworks, digital consumers are entitled to clear information about cancellation and refunds. Hidden or misleading charges may be considered unfair practices.
How to escalate
- If refunds are denied for unclear charges, escalate to your payment provider (bank or PayPal) to request a chargeback.
- File complaints with the Federal Competition and Consumer Protection Commission (FCCPC) if you believe there is an unfair practice.
- For App Store or Google Play charges, use Apple’s or Google’s refund mechanisms even if the merchant declines to refund.
Customer experiences
Positive feedback
- Users report structured workouts, clear instructions, and convenience for home training. Source: postclic.
- Some users praised the simple interface and effective workouts that helped them feel stronger and lose weight. Source: Reddit.
Negative feedback
- Many complaints describe unexpected high charges after trials and upsells that were not clearly disclosed. Source: Reddit.
- Users report difficulty finding cancellation options, long delays, and cancellation attempts failing to stop billing; refunds were often denied or ignored. Source: dr-muscle.
- Some consumers had to dispute charges via PayPal or their bank to attempt reversals. Source: Reddit.
Documentation checklist
Before contacting support
- Screenshot of subscription confirmation or receipt (App Store/Google Play/website).
- Record of the date you started the trial and the renewal date.
- Proof of cancellation attempts (screenshots showing canceled status or error messages).
If you escalate
- Copies of all correspondence with Mad Muscles support.
- Bank or PayPal statements showing charges and dates.
- Any screenshots showing hidden upsells, promotional text, or unclear pricing if relevant.
Common mistakes
Timing errors
Waiting until the day of renewal to cancel is a common mistake; Mad Muscles requires cancellation at least 24 hours before renewal to avoid charges.
Wrong platform cancellation
Cancelling in the app but not in Apple/Google subscriptions (or vice versa) can leave auto-renew active. Always cancel on the platform where you originally subscribed.
Comparative recap
Quick comparison
| Method | How to cancel | Refund route | Timing requirement |
|---|---|---|---|
| App Store (iOS) | Apple ID → Subscriptions → Mad Muscles → Cancel | Request via Apple (reportaproblem) | Cancel ≥24 hours before renewal |
| Google Play (Android) | Google Play → Subscriptions → Mad Muscles → Cancel | Request via Google Play support | Cancel ≥24 hours before renewal |
| Website | Login → My Account → My Subscription → Cancel Renewal | Request via Mad Muscles support; case-by-case | Cancel ≥24 hours before renewal; refunds evaluated individually |
After cancelling
Useful links
- Mad Muscles support: How can I cancel the subscription?
- Cancellation guide: How to cancel & refund (dr-muscle.com)
- Apple refunds: Apple report a problem
- Google Play refunds: Google Play refund policy
Next steps after cancellation
Keep records of cancellation confirmation and continue to monitor your card or PayPal for any unexpected charges. If charged after cancellation, contact your payment provider to dispute the charge.
Address
Registered address on file
Georgiou Christoforou 8, 2012 Strovolos, Nicosia, Cyprus.
Notes about contact
This address was located via review and directory sources; official postal or corporate contact should be verified through Mad Muscles support if required for formal complaints.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.