Cancel MAD MUSCLES online
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4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mad Muscles service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Mad Muscles: Easy Method
What is Mad Muscles
Overview
Mad Muscles is a workout and meal-plan app provided by AmoApps Limited that offers guided training plans, nutrition guidance, and subscription access to digital fitness content.
The service is available on iOS, Android and via the Mad Muscles website, and it uses recurring subscriptions for access to premium features.
Where it is managed
Subscriptions can be sold through three channels: Apple App Store (iOS), Google Play Store (Android) and direct sales on the Mad Muscles website.
The app operator is AmoApps Limited, based in Cyprus; corporate correspondence can be sent to their registered address (see Address section).
How to cancel Mad Muscles
If you subscribed via the App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your Apple ID at the top, then choose Subscriptions.
- Select Mad Muscles and tap Cancel Subscription.
- Mad Muscles cannot cancel App Store subscriptions for you; Apple controls those refunds and cancellations.
- Reference: Cancellation guide.
If you subscribed via Google Play (Android)
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & Subscriptions → Subscriptions.
- Select Mad Muscles and tap Cancel Subscription.
- Google handles cancellations and refunds for Play purchases; Mad Muscles cannot cancel these for you.
- Reference: Cancellation guide.
If you subscribed via the Mad Muscles website
- Go to madmuscles.com and log in to your account.
- Open the top-right menu → My Account → My Subscription → Cancel Renewal.
- If the Cancel button is not visible, wait up to 24 hours for syncing delays; deleting the app will not cancel the subscription.
- Contact support if the cancel option remains missing after 24 hours.
What happens when you cancel
Access after cancellation
When you cancel an active subscription, you typically retain access until the end of the current billing period.
Access does not usually end immediately unless specified by the store or plan terms.
Renewal and billing
Auto-renewal will be turned off after a successful cancellation and you should not be charged again for the next period.
For store purchases (Apple/Google), the store controls renewal and billing records; for website purchases, Mad Muscles manages renewal settings.
Data and account status
Cancelling a subscription does not necessarily delete your account or personal data; account retention terms are set by Mad Muscles' policy.
To remove your data completely, contact Mad Muscles support and request account deletion following their process.
Will I get a refund?
General refund policy
Mad Muscles generally considers subscriptions non-refundable unless specific conditions apply or the store issues a refund.
Refunds for purchases made through Apple or Google must be requested from those stores; Mad Muscles cannot directly issue store-based refunds.
Exceptions for website purchases
- Website purchases may be considered for refund on a case-by-case basis if you contact support within 30 days.
- Mad Muscles may require that you followed the plan for at least 14 consecutive days and provide evidence to support your claim.
- Reference: Refund discussion.
How to request a refund
- For App Store purchases: request a refund through Apple (Report a Problem or Apple support).
- For Google Play purchases: request a refund through Google Play Help > Order History > Report a problem.
- For website purchases: contact Mad Muscles support with account details, purchase receipt, and any required evidence within the stated timeframe.
- Reference: Official refund article.
Mad Muscles plans and pricing
Available plans
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| 1 Month Subscription | €8.64 | Monthly | Access to workouts and meal plans for one month |
| 3 Months Subscription | €17.34 | Quarterly | Access to workouts and meal plans for three months |
| 1 Year Subscription | €57.94 | Annual | Access to workouts and meal plans for one year |
Pricing notes
Prices above are shown in euros as provided and based on an approximate NGN↔EUR conversion used in source data.
Actual amounts charged to Nigerian cards or stores may vary due to exchange rates, local taxes or store fees.
Your consumer rights in Nigeria
Key protections
Nigerian consumer protection principles require clear, accurate information and fair contract terms, including proper disclosure of pricing and renewal terms.
Hidden charges or deceptive practices may violate consumer protection laws and give rise to complaints or enforcement actions.
Where to raise complaints
- File complaints about unfair commercial practices with the Federal Competition and Consumer Protection Commission (FCCPC).
- Provide evidence of misleading advertising, hidden auto-renewals, or unreasonable cancellation barriers when you complain.
Cooling-off and refund rights
Some consumer laws grant a cooling-off right (commonly 14 days in many jurisdictions); check local statutory rules that may apply under Nigeria’s consumer protection framework.
If Mad Muscles made cancellation difficult or failed to disclose auto-renewal, you may have grounds to request enforcement or a refund through the FCCPC.
Customer experiences
Positive feedback
Some users praise clear subscription structure and effective, adaptable workout plans that are easy to follow.
Recent reviews on sites like Trustpilot rate the app 4 - 5 stars for movement clarity and improved coordination.
Negative feedback
Common complaints include unexpected or duplicate charges, delayed or hidden cancellation buttons and refusal of refunds.
Users also report poor customer support experiences, unauthorized charges after trials, and difficulty securing refunds from the company or stores.
Takeaway
- Many users find the app useful when subscriptions behave as expected.
- However, recurring negative reports about billing and support make it important to keep records of purchases and cancellation attempts.
Documentation checklist
What to gather before contacting support
- Account email or username used for Mad Muscles.
- Order receipt or transaction ID (App Store, Google Play, card or PayPal receipt).
- Dates of subscription start, cancellation attempts and any communications with support.
Evidence to support a refund
- Screenshots showing subscription status, billing entries, or cancelled status.
- Proof that you used the required plan days (if Mad Muscles requests evidence of 14 days' use).
- Bank or PayPal statements showing duplicate or unexpected charges.
Common mistakes
Assuming app deletion cancels subscription
Deleting the Mad Muscles app from your phone does not cancel your subscription; the store or Mad Muscles account controls billing.
Always cancel subscriptions through the store settings or your Mad Muscles account as appropriate.
Not checking which channel you purchased through
Attempting to cancel via the website when you subscribed through Apple or Google will not stop charges.
Identify the purchase channel (App Store, Google Play or website) before following cancellation steps.
Failing to keep records
Not saving receipts, screenshots of cancellations or emails can make refunds and disputes harder to resolve.
Keep transaction IDs, dates and any support communication until billing issues are fully resolved.
Comparative recap
Quick comparison
| Item | App Store (iOS) | Google Play (Android) | Website (madmuscles.com) |
|---|---|---|---|
| How to cancel | Apple ID → Subscriptions → Mad Muscles → Cancel | Google Play → Subscriptions → Mad Muscles → Cancel | My Account → My Subscription → Cancel Renewal |
| Where to request refund | Apple / App Store support | Google Play support | Mad Muscles support (case-by-case) |
| Typical refund outcome | Apple decision | Google decision | Possible if contacted within 30 days and evidence provided |
| Common problems | Store-managed; Mad Muscles cannot cancel | Store-managed; Mad Muscles cannot cancel | Cancel button may take up to 24 hours to appear; support delays reported |
Final summary
If you want to stop future billing, cancel through the exact channel used for purchase and keep written proof of the cancellation and billing transactions.
For refunds, store purchases require store refunds; website purchases may be considered if you meet the provider’s conditions and contact support promptly.
After cancelling
What to check immediately
- Confirm cancellation via the store or website and save confirmation screenshots or emails.
- Monitor your bank or card statement for any further charges for one billing cycle.
Helpful links and support
- Mad Muscles cancellation/refund guide: dr-muscle.com
- Official refund instructions: support.madmuscles.com
- Case reference and discussion page: postclic.com
- FCCPC (to file consumer complaints in Nigeria): fccpc.gov.ng
Address
Corporate correspondence
AmoApps Limited
1st Floor, Georgiou Christoforou 8, 2012, Strovolos, Nicosia, Cyprus
Notes on contacting by post
Use the corporate address above for formal cancellation requests or consumer correspondence requiring a mailed statement.
Include full account details, transaction receipts and a clear statement of the remedy you seek (cancellation, refund, or data deletion).
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.