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Cancellation service #1 in Nigeria
Bodyfast is a mobile and web app that provides intermittent fasting plans, coaching, tracking and related content to support weight management and health goals.
Subscriptions and purchases are offered through the Apple App Store (iOS), Google Play Store (Android) and directly on Bodyfast’s website.
After cancelling a paid subscription you generally retain access until the end of the paid billing period.
Auto-renewal will be disabled so the subscription will not renew at the next billing date.
Billing for App Store and Google Play purchases is handled by the respective store; Bodyfast does not directly control post-purchase charges there.
Website purchases are handled by Bodyfast and refunds or adjustments are assessed by Bodyfast support.
Cancelling a subscription does not necessarily delete your account or data; check the app settings or contact support if you want data removed.
Save any records you need (progress, receipts) before asking for account deletion or a refund.
For purchases made on the Bodyfast website, email [email protected] with the required details so Bodyfast can assess and process your request.
Apple App Store purchases cannot be refunded directly by Bodyfast; you must request a refund via Apple’s problem reports page.
Google Play purchases should follow Google’s refund process; contact Bodyfast support if Google’s process does not resolve the issue.
Prices shown here are Bodyfast Coach subscription plans listed in NGN on the App Store in Nigeria.
Conversion to EUR is approximate and illustrative; the app shows NGN pricing for Nigeria.
| Plan | Price (NGN) | Period | Features |
|---|---|---|---|
| Coach subscription - 1 month | ₦16,000.00 | Monthly | Full Coach features: personalized plan, daily coaching, recipes, challenges |
| Coach subscription - 3 months | ₦34,000.00 | 3 months | Full Coach features |
| Coach subscription - 12 months | ₦69,000.00 | Annual | Full Coach features |
The Federal Competition and Consumer Protection Act (FCCPA) 2018 requires clear information on pricing, cancellation and refund terms.
Blanket "no-refund" clauses are generally unenforceable where services are defective, misrepresented or not delivered as promised.
Some users praise Bodyfast for its coaching, clear fasting plans and tracking tools that helped with weight goals and habit building.
These positive reviews often highlight the app’s structured plans and recipe content.
Many reviews report unexpected or unauthorized charges after cancellation, difficulty cancelling, or poor response from support.
Users also report trial conversions to paid subscriptions, surprise renewals and refusal or delay of refunds in some cases.
One frequent error is cancelling too late. For Apple App Store subscriptions you must disable auto-renew at least 24 hours before the end of the current term.
Failing to cancel in the correct place (App Store vs Bodyfast website) can leave you still billed by the store.
Not saving confirmation emails, receipts or screenshots makes disputes harder to resolve.
Contacting the wrong support channel (e.g., emailing Bodyfast for an App Store refund) delays resolution; follow the store’s refund route first.
| Channel | How to cancel | Refund route | Key note |
|---|---|---|---|
| Apple App Store (iOS) | Disable Auto-Renew in your Apple account subscriptions (at least 24 hours before term end) | Request refund via Apple’s problem reports page | Apple controls billing and refunds |
| Google Play Store (Android) | Cancel via Google Play Store > Subscriptions | Follow Google Play refund process; contact Bodyfast if unresolved | Google controls billing; Bodyfast can assist |
| Website / Web purchase | Email [email protected] with payment email, app email and user ID | Bodyfast will assess and process refund requests | Bodyfast handles billing and refunds for direct purchases |
Confirm cancellation by screenshotting the subscription page or saving the cancellation confirmation email from Apple/Google/Bodyfast.
Check your next bank or card statement to ensure no further charges appear.
BodyFast GmbH
Planegger Straße 23b, Gräfelfing, Bavaria 82166, DE
An alternative business listing exists in Hubli, India for a similarly named entity; that address may not be related to the Bodyfast app and should not be assumed to be the app developer.
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Written by Chinwe Akpan
Regulatory watch · 6 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 6 years to make sure every Postclic template is compliant and admissible in court.