Cancellation Bodyfast: Easy Method

What is Bodyfast

BodyFast is a mobile app and web service that provides intermittent fasting plans, coaching, tracking tools and recipes to help users manage fasting routines. It offers several subscription options that unlock personalized coaching and in‑app features across Android, iOS and the website.

How to cancel Bodyfast

• Website (via app): If you subscribed via BodyFast's website ("Intermittent Fasting Quiz"), open the BodyFast app → "Me" tab → settings (gear icon) → "Manage subscription". That link redirects you to the payment provider used during purchase; cancel there. Note: deleting your BodyFast account does not cancel the paid subscription - you must cancel via the payment provider.
• Android (Google Play): If your subscription was purchased through Google Play, cancel in Google Play's subscription settings (for example play.google.com/store/account/subscriptions).
• iOS (Apple App Store): If you subscribed via the App Store, cancel in your Apple ID subscription management or via Apple's support/refund pages (BodyFast cannot cancel App Store subscriptions on your behalf).
• Registered letter (optional legal route): If you prefer written notification or need proof of a termination request, send a registered letter (raccomandata A/R) to the company’s registered address (see Address section below). Keep tracking and delivery confirmation.

What happens when you cancel

When you cancel a subscription it normally remains active until the end of the current billing term; you will continue to have access to paid features until that date. Automatic renewal will stop for the next period. Cancelling via the payment provider is required - removing or deleting your BodyFast account alone does not stop billing. Account data and app settings generally remain tied to your account; if you want data deleted, follow BodyFast's data/deletion instructions in the app or contact support for guidance.

Will I get a refund?

Refund handling depends on how you paid. Website purchases: BodyFast accepts refund requests if you contact their support ([email protected]) and provide requested information (payment email, app email, app user ID). Google Play purchases: refunds must follow Google's refund process, though BodyFast can assist if Google's process fails - provide your Google Play email when contacting support. App Store purchases: refunds are handled by Apple via its report/refund system; BodyFast cannot directly issue App Store refunds. Policies may vary by platform, and there is no explicit company-stated statutory 14‑day refund guarantee shown in BodyFast’s published policy.

Bodyfast plans and pricing

Your consumer rights in Canada

Canadian consumer protections for digital goods vary by province. In some cases, a cooling‑off or cancellation right may apply to online purchases within a period (commonly referenced as 14 days), but exceptions exist for digital content and automatic-renewal subscriptions. BodyFast’s publicly available policy does not explicitly promise a statutory 14‑day automatic refund; refunds are processed according to the platform (website support, Google Play, Apple). If you believe a statutory right applies in your province, consider mentioning that in communications with support or seek local consumer protection guidance.

Customer experiences

Reviews are mixed. Some users report satisfactory service and functional coaching features. At the same time, many user reports and review summaries note recurring issues: unexpected or continued charges after trials, difficulty cancelling (especially when a trial converts to a paid subscription), and automated or delayed customer support responses. Several complaints involve customers who were billed despite attempting to cancel or who found account deletion did not stop billing.

Documentation checklist

• Payment confirmation/receipt and date of charge
• Email used for payment and email registered in the app
• App user ID (found in app settings) and any subscription ID
• Screenshots of subscription status, billing page, cancellation attempts and receipts
• Proof of trial start/end and any automatic renewal notices
• Copies and tracking number of any registered letter sent

Common mistakes

A frequent mistake is deleting the BodyFast account but assuming that stops the subscription - it does not; you must cancel through the payment provider. Others expect BodyFast to cancel App Store or Google Play subscriptions for them; platform purchases must be managed through Apple or Google. Users also sometimes miss trial end dates and are charged when trials convert to paid subscriptions. Finally, not saving receipts, confirmation emails or screenshots can make refunds or disputes harder to resolve.

Comparative recap

After cancelling

After you cancel, keep confirmation or a screenshot showing the subscription is set to not renew and retain any emails or receipts. If you need a refund, follow the platform-specific route: contact BodyFast at [email protected] for website purchases, use Google Play subscriptions for Android refunds, or use Apple's refund/reporting system at reportaproblem.apple.com for App Store purchases. If disputes continue, keep your documentation and consider contacting your payment provider (bank or card issuer) or your provincial consumer protection office for next steps.

Address

BodyFast GmbH, Planegger Straße 23b, 82166 Gräfelfing, Germany