Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Calm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Calm: Easy Method
What is Calm
Overview
Calm is a meditation and sleep app that offers guided meditations, Sleep Stories, music and other mindfulness content via a Premium subscription.
The service is available through Calm.com and via mobile app stores (Apple App Store and Google Play).
Service in Nigeria
Users in Nigeria access Calm the same way as other countries: directly on Calm.com or through iOS/Android stores.
Subscription management and refunds depend on where the purchase was made (Calm.com, Apple, or Google Play).
How to cancel Calm
Cancel via Calm.com (web)
- Log into your Calm account on Calm.com.
- Tap the Profile icon → Settings → Manage Subscription → Cancel.
- Access remains until the end of the current billing period after cancellation.
Cancel via Apple App Store (iOS)
- Open iPhone/iPad Settings → Your Name → Subscriptions → Calm → Cancel.
- Calm cannot cancel App Store subscriptions on your behalf; you must cancel through Apple.
- Access continues until the end of the current billing period after cancellation.
Cancel via Google Play Store (Android)
- Open Google Play → Profile → Payments & Subscriptions → Subscriptions → Calm → Cancel.
- Or open the Calm app → Profile → Manage Subscription to be redirected to Google Play.
- Access continues until the subscription end date after cancellation.
What happens when you cancel
Access after cancellation
When you cancel, access to Calm Premium continues until the end of your current billing period or subscription end date.
Cancelling stops automatic renewals but does not immediately remove Premium access for the paid period.
Billing and data
Cancelling prevents future charges if done at least 24 hours before the renewal time per Calm's Terms.
Account data and settings normally remain in your Calm account; review Calm’s settings if you want account deletion or data changes.
Will I get a refund?
Refunds for Calm.com purchases
- Calm.com purchases: You may request a full refund within 30 days of purchase via Calm’s Refund Request Form.
- Refunds are typically processed in 5 - 10 business days; Premium access continues until the refund finalises.
Refunds for store purchases (Apple / Google)
- Google Play purchases: Request a refund via Calm Support using their form under “Managing my Subscription → Google Play Store”; processing is usually 5 - 10 business days.
- Apple App Store purchases: Refunds must be requested directly through Apple (Apple Support portal or app); Calm cannot process Apple refunds.
Calm plans and pricing
Available plans (as listed)
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Calm Premium (lower tier) | €12.80 (approx) | Likely Monthly or Pack | Unlocks Calm Premium library - meditations, Sleep Stories, music, etc. |
| Calm Premium (mid tier) | €14.69 (approx) | Likely Monthly or Pack | Unlocks Calm Premium library - meditations, Sleep Stories, music, etc. |
| Calm Premium (entry tier) | €3.19 (approx) | Likely smaller pack or promotional price | Unlocks Calm Premium library - meditations, Sleep Stories, music, etc. |
| Calm Premium (high tier) | €76.64 (approx) | Possibly Annual or Lifetime package | Unlocks Calm Premium library - meditations, Sleep Stories, music, etc. |
Notes on pricing
Exact billing period (monthly, annual, lifetime) is not specified in the App Store listing; prices are approximate conversions.
Conversion used an approximate NGN-to-EUR rate; local pricing and taxes may vary depending on the store and region.
Your consumer rights in Nigeria
Calm’s stated cancellation rules
Under Calm’s Terms, cancellation must occur at least 24 hours before the end of the current subscription period to avoid renewal.
Refunds are not automatically issued on cancellation; access continues until the paid period ends unless a refund is granted separately.
Applying Nigerian consumer protections
Nigerian consumer protection laws may apply to purchases from international services, but enforcement can be complex for cross-border digital services.
Act within Calm’s stated timeframes (30-day refund window for Calm.com) and keep documentation to assert rights with Calm or your payment provider.
Customer experiences
Positive feedback
Some users praise Calm’s content, noting helpful guided mindfulness journeys, sleep music and stories that were effective initially.
These positive comments highlight Calm’s core content strengths for sleep and meditation.
Negative feedback
Common complaints include being charged despite cancelling during free trials or before renewal, and unexpected automatic renewals.
Many users report difficulty contacting customer service, unanswered tickets, and billing errors or unexpected charges.
Documentation checklist
Essential items to collect
- Proof of purchase (receipt or confirmation email) showing date and payment method.
- Account email or username used with Calm.
- Screenshots of subscription status, billing entries, and cancellation attempts.
Supplementary items
- Dates and reference numbers for any support tickets or correspondence with Calm or stores.
- Bank or card statements showing the charge if disputing billing with your bank.
Common mistakes
Assuming cancellation is immediate
Many users expect Premium to stop immediately after cancelling; refusal to read the terms causes surprise when access continues until period end.
Always check the stated end date of your subscription after cancelling.
Using the wrong cancellation route
Users often try to cancel an App Store or Google Play subscription on Calm.com; Apple and Google subscriptions must be cancelled through the respective store.
Calm cannot cancel App Store subscriptions for you and cannot directly issue Apple refunds.
Comparative recap
Quick comparison
| Method | How to cancel | Refund process | Access after cancel |
|---|---|---|---|
| Calm.com (Web) | Log into Calm → Profile → Settings → Manage Subscription → Cancel | Request refund via Calm’s Refund Request Form within 30 days; 5 - 10 business days processing | Access remains until end of billing period |
| Apple App Store (iOS) | iPhone/iPad Settings → Your Name → Subscriptions → Calm → Cancel | Request refund directly from Apple (Apple Support); Calm cannot process Apple refunds | Access remains until end of billing period |
| Google Play Store (Android) | Google Play → Profile → Payments & Subscriptions → Subscriptions → Calm → Cancel (or via Calm app redirect) | Request refund via Calm Support form for Google Play purchases; typically 5 - 10 business days | Access continues until subscription end date |
Key takeaways
Where you bought the subscription determines how you cancel and where you request refunds.
Keep documentation and act within stated timeframes to maximise chances of a successful refund or dispute.
After cancelling
Follow-up actions
- Save confirmation of cancellation and any support ticket IDs.
- Check your bank or card statement for unexpected charges after the cancellation date.
Helpful links
Calm home: Calm
Apple Support (request refunds): Apple Support
Google Play Help: Google Play Help
Address
Calm correspondence address
Calm.com, Inc. c/o Corporation Trust Center, 1209 Orange Street, Wilmington, DE 19801.
Support note
If you need a refund for a Calm.com purchase or assistance for a Google Play purchase, use Calm’s support/refund forms and keep records of all communications.
For Apple purchases, contact Apple Support directly to request refunds or subscription help.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.