Serviciul de anulare #1 în Romania
Stimate Domnule sau Doamnă,
Prin prezenta vă notific decizia mea de a rezilia contractul referitor la serviciul Headspace.
Această notificare constituie o intenție fermă, clară și neechivocă de a anula contractul, cu efect la prima dată posibilă sau în conformitate cu perioada contractuală aplicabilă.
Vă rugăm să luați toate măsurile necesare pentru:
– încetarea oricărei facturări începând cu data efectivă a anulării;
– confirmarea în scris a procesării corecte a acestei solicitări;
– și, dacă este cazul, trimiterea extrasului final sau a confirmării soldului.
Această anulare vă este adresată prin e-mail certificat. Trimiterea, marcarea temporală și integritatea conținutului sunt stabilite, făcând din acesta un document probatoriu care îndeplinește cerințele de probă electronică. Prin urmare, aveți toate elementele necesare pentru a trece la procesarea regulată a acestei anulări, în conformitate cu principiile aplicabile privind notificarea scrisă și libertatea contractuală.
În conformitate cu regulile de protecție a datelor cu caracter personal, solicit de asemenea:
– ștergerea tuturor datelor mele care nu sunt necesare pentru obligațiile dvs. legale sau contabile;
– închiderea oricărui cont personal asociat;
– și confirmarea ștergerii efective a datelor conform drepturilor de confidențialitate aplicabile.
Păstrez o copie completă a acestei notificări, precum și dovada expedierii.
Cancel Headspace: Easy Method
What is Headspace
Overview
Headspace is a subscription-based app and website that offers guided meditation, sleep aids, and mental wellbeing content.
It is available on web, iOS (App Store) and Android (Google Play) and is sold as recurring memberships and occasional therapy services.
Purpose
The service aims to support mindfulness, stress reduction and better sleep through audio and video sessions.
Subscriptions control access to the premium content library and any included live or clinical services.
How to cancel Headspace
Cancel via App Store (iOS)
- Open your iPhone or iPad Settings or the App Store app.
- Go to your Apple ID > Subscriptions, select Headspace, then tap Cancel Subscription.
- Apple manages billing for App Store purchases; follow Apple prompts to confirm cancellation.
Cancel via Google Play (Android)
- Open Google Play Store on your Android device.
- Tap Menu > Subscriptions, select Headspace, then choose Cancel subscription.
- Google manages billing for Play purchases; follow Google prompts to confirm cancellation.
Cancel on the Headspace website
- Log in at headspace.com.
- Go to your account or subscription settings and click "Cancel Membership" before your renewal date.
- Alternatively, email help@headspace.com before renewal to request cancellation.
What happens when you cancel
Access after cancellation
Cancelling stops future renewals but typically keeps your premium access until the end of the current billing period.
You can continue to use paid features until your subscription expiry date unless otherwise stated by the platform.
Billing and renewal
Cancellation prevents the next automatic charge; you will not be billed after the current paid period ends.
For App Store or Google Play purchases, Apple or Google controls billing and cancellation timestamps.
Data and account
Your Headspace account generally remains active as a free account after subscription ends.
Account content such as progress or saved sessions is usually retained unless you request deletion.
Will I get a refund?
General policy (website purchases)
Headspace states that purchases made on the website are final and there are no refunds for partial subscription terms.
No partial-term refunds are provided under Headspace’s published policy for web purchases.
App Store and Google Play purchases
- App Store (iOS): Headspace does not provide refunds for App Store purchases; refunds, if any, are subject to Apple's policy.
- Google Play (Android): Headspace does not provide refunds for Play purchases; refunds, if any, are subject to Google's policy.
Therapy or clinical services
Clinical or therapy bookings may be subject to late-cancellation or no-show fees and separate financial policies.
Check the specific terms attached to booked clinical services for any applicable charges.
Headspace plans and pricing
Available plans
Headspace offers several subscription options such as monthly, annual, family and student plans in some regions.
Exact prices vary by country, platform (web, App Store, Google Play) and any promotions or taxes.
Notes on pricing
Because Headspace pricing differs by market and platform, the table below uses a general "Varies" entry where specific local prices are not available.
Always check the price shown at checkout on the platform you use before confirming a purchase.
| Plan | Typical price (NGN) |
|---|---|
| Individual - monthly | Varies |
| Individual - annual | Varies |
| Family plan | Varies |
| Student plan | Varies |
Your consumer rights in Nigeria
Local law summary
Nigeria's Federal Competition and Consumer Protection Act (FCCPA) 2018 gives consumers protection and a framework for complaints about unfair practices.
The FCCPA may afford certain cooling-off or refund rights for digital services in specific circumstances.
How it applies to Headspace
Headspace’s published terms state no refunds for subscriptions purchased via web, App Store or Google Play.
Those terms do not reference Nigerian law; local consumer protections may apply but are not guaranteed to override Headspace's stated policy.
Practical steps for Nigerian consumers
- Keep receipts and confirmation emails for any purchase and cancellation.
- If you believe local consumer law was breached, contact the Federal Competition and Consumer Protection Commission: fccpc.gov.ng.
Customer experiences
Positive feedback
Some users praise Headspace for helpful content and describe the service as "great" for meditation and sleep routines.
Positive reviews often highlight content quality and user-friendly sessions.
Common complaints
Many negative reports focus on unexpected charges after cancellation and difficulty obtaining refunds.
Users also report issues such as perceived "subscription traps," app reliability problems, and poor customer service responsiveness.
What to watch for
Repeated themes in complaints are timing errors (cancelling too late) and confusion over whether purchase was via Apple, Google or Headspace web.
Documenting the platform and cancellation confirmation helps resolve disputes more easily.
Documentation checklist
What to collect
- Purchase receipt or order confirmation with date and platform.
- Subscription renewal date and billing statements showing charges.
- Any cancellation confirmation email or screenshot of subscription page showing cancellation.
How to prepare your case
- If disputing a charge, gather screenshots of account subscription status and bank statements.
- Note the exact time and method you used to cancel (App Store, Google Play, website, or email).
Common mistakes
Cancelling the wrong place
Users often cancel in the Headspace app but forget they purchased through Apple or Google, so billing continues.
Always confirm which platform handled the purchase before cancelling.
Missing timing and confirmations
Waiting until the renewal date or failing to obtain a confirmation can lead to unexpected charges.
Keep and verify a cancellation confirmation or screenshot immediately after cancelling.
Assuming automatic refunds
Many expect automatic refunds after cancellation; Headspace’s policy generally denies partial-term refunds and directs users to platform refund processes.
Do not assume a refund - submit a request promptly to the platform (Apple/Google) if you believe you are due one.
Comparative recap
At a glance
The table below compares cancellation method and refund responsibility across platforms.
Use this as a quick checklist to know where to cancel and who controls refunds.
| Platform | How to cancel | Refund policy |
|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions or App Store settings. | Headspace: no refunds. Refunds, if any, are governed by Apple’s policy. |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions. | Headspace: no refunds. Refunds, if any, are governed by Google’s policy. |
| Web (headspace.com) | Log in at headspace.com and cancel from subscription settings or email help@headspace.com. | No refunds for partial subscription terms according to Headspace policy. |
Notes
If you need platform refund pages, check Apple Support or Google Play Help for their refund request processes.
Keep in mind that outcomes depend on platform rules and timing of your request.
After cancelling
What to check
- Verify you received a cancellation confirmation email or screenshot from the platform.
- Confirm access end date - you should retain access until the paid period ends.
- Monitor your bank or card to ensure no further unexpected charges.
Helpful links and next steps
- Headspace website: https://www.headspace.com
- Headspace support email: help@headspace.com
- Apple Support (subscriptions & refunds): support.apple.com
- Google Play Help (subscriptions & refunds): support.google.com/googleplay
- Nigerian consumer authority: Federal Competition and Consumer Protection Commission
Address
Headspace headquarters
Headspace Inc., 2415 Michigan Avenue, Santa Monica, CA 90404, United States.
This is the primary corporate headquarters listed for Headspace.
Legal and mailing considerations
For formal legal notices or postal communications, use the company’s official legal mailing address where provided in Headspace terms.
If you need to escalate a dispute, include receipts, cancellation confirmations and a clear timeline when contacting support or consumer authorities.
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