Cancel SHAKEOLOGY online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Shakeology service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Shakeology: Step-by-Step Guide
What is Shakeology
Overview
Shakeology is a branded line of meal‑replacement and superfood protein shakes sold through Beachbody and associated retail channels. It is marketed as a nutrient‑dense shake with proteins, probiotics, adaptogens and vitamins.
Common formats
Products include vegan and whey protein powder blends, single trial packets, and one‑off 30‑serving bags. Some listings are imported and sold through third‑party retailers serving Nigeria.
How to cancel Shakeology
Cancel online (recommended)
- Log in to your Beachbody/Shakeology account on the website and go to subscription or account settings.
- Locate your active Shakeology subscription and choose the cancel or manage subscription option.
- Follow prompts to confirm cancellation and save any cancellation confirmation number or screenshot.
- Note: subscription cancellations must be made at least a certain time prior to the next billing cycle; the exact timeframe is not specified in the public terms. See Beachbody Terms & Conditions: Terms & Conditions.
Cancel by contacting customer service
- Contact Beachbody Customer Service by phone, email, or web chat and request cancellation of your subscription.
- If you need to return an automatic supplement shipment, request a Return Authorization from customer service before sending items back.
- For returns and authorizations see Shakeology FAQ: Shakeology FAQ.
What happens when you cancel
Access and future shipments
After cancellation your active subscription will typically stop future automatic shipments and billing at the end of the current billing period.
Confirm the stop date in your account or with customer service to avoid unexpected charges.
Account data and records
Your account information, order history, and any saved payment methods may remain on file depending on Beachbody policies.
Request account changes or deletion through customer support if required for privacy or personal reasons.
Will I get a refund?
General refund policy
Shakeology offers a Bottom‑of‑the‑Bag Guarantee: customers not 100% satisfied within the first month may return the empty bag within 30 days for a full refund of the purchase price (shipping & handling excluded).
Automatic supplement shipments also have a 30‑day money‑back guarantee starting on the date of delivery; returns require Return Authorization.
Exceptions and steps to claim
- Returns must be initiated within 30 days of delivery to be eligible for the stated guarantees.
- Contact Beachbody Customer Service for a Return Authorization before returning any goods.
- Shipping, customs, and import fees (for products shipped to Nigeria) are typically excluded from refunds unless otherwise stated.
Shakeology plans and pricing
Price list (import retail listings)
The following retail import listings were converted to EUR from Ubuy Nigeria. Shipping and customs are not included.
Available plans
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Vegan Protein Powder - Café Latte (imported jar) | €334.57 | N/A | Vegan superfood shake, plant‑based, probiotics & adaptogens (import, excludes shipping/customs) |
| Vegan Chocolate Shakeology - 30‑day supply | €524.81 | One‑off (30 servings) | Vegan, meal replacement (30 days), import only |
| Vanilla Shakeology - 30 servings (bulk bag) | €564.88 | One‑off (30 servings) | Vanilla flavor, bulk pack, import only |
| Individual Trial Packet | €43.50 | Single serving | Trial size packet, choose flavor, import only |
Your consumer rights in Nigeria
Local rights overview
No Nigeria‑specific statutory consumer details (for example a 14‑day cooling‑off period) were found in the sources provided.
Consumer rights can depend on how a product is sold and imported; local law and retailer terms may apply.
Recommended actions
- Consult Nigerian consumer protection law or contact local consumer protection agencies for precise rights and timelines.
- Keep records of orders, payment receipts, correspondence and any Return Authorization to support disputes locally or with payment providers.
Customer experiences
Positive feedback
Some reviewers praise Shakeology for convenience, nutrient density, and a gluten‑free whey option; Ubuy Nigeria listings show positive user ratings for certain products.
On Trustpilot (Team Beachbody) many reviewers rated the brand highly in aggregated summaries.
Negative feedback
Complaints include difficulty cancelling subscriptions, repeated charges after cancellation attempts, and trouble obtaining refunds as reported on consumer complaint sites.
Other issues mentioned by users include price concerns, taste preferences, and digestive side effects for some individuals.
Documentation checklist
Essential items to have
- Order number or invoice
- Account email or username used to purchase
- Delivery date and proof of delivery (if available)
- Photos of the product or empty bag for Bottom‑of‑the‑Bag returns
Support and authorization
- Copy of any cancellation confirmation or screenshots from the website
- Return Authorization number from Beachbody Customer Service for returns
- Records of phone, chat or email correspondence with customer service
Common mistakes
Not cancelling early enough
Customers sometimes miss a vague cutoff because the required timeframe prior to the next billing cycle is not clearly stated publically.
Always cancel well before your expected renewal date and save confirmation evidence.
Returning items without authorization
Sending returns without a Return Authorization can delay or void refunds; always request and document an authorization before shipping items back.
Also check whether shipping, customs and handling fees are refundable when returning imported purchases to avoid surprises.
Comparative recap
Key comparison points
The table below summarises Shakeology features, refund windows and reported issues compared with typical alternatives.
At a glance
| Feature | Shakeology | Typical alternatives |
|---|---|---|
| Price (import retail) | High (e.g. €334 - €565 for imported jars/bulk 30‑serving packs) | Varies - many alternatives cost substantially less per serving |
| Refund policy | 30‑day Bottom‑of‑the‑Bag / 30‑day money‑back for auto shipments (requires Return Authorization) | Varies - some brands offer 30‑day guarantees, others shorter or none |
| Cancellation | Cancel via account settings or customer service; some users report difficulties | Varies - some vendors provide clear online cancellation with fewer reports of issues |
| Common complaints | High price, taste preferences, digestive reactions, cancellation/refund difficulties | Varies - common issues with other brands include taste and cost |
After cancelling
Confirmations and follow up
- Save any cancellation confirmation and check bank statements for future charges.
- If charged after cancellation, gather evidence (screenshots, emails) and contact customer service immediately.
Useful links and contacts
- Beachbody/Shakeology Terms & Conditions: Terms & Conditions
- Shakeology FAQ and returns information: Shakeology FAQ
- If disputing charges through your card issuer, provide all supporting documentation and timelines.
Address
Corporate mailing address
If you need to send formal correspondence, Beachbody's U.S. corporate address (commonly listed) is:
3301 Exposition Blvd. Santa Monica, California 90404 United States
Notes on local support
No Nigeria‑specific postal address for cancellations was found in the reviewed sources.
For local issues consider contacting the retailer that supplied the import or consult Nigerian consumer protection agencies for next steps.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.