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Simply Business

Cancel SIMPLY BUSINESS

in 30 seconds only!

To cancel Simply Business,
please provide the information:
When do you want to cancel?
Nigeria

Cancellation service #1 in Nigeria

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Simply Business Insurance | Postclic
Simply Business
53 State Street, 19th Floor
02109 Boston United States
customersupport@simplybusiness.com
Cancellation of Simply Business contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Simply Business service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Simply Business
53 State Street, 19th Floor
02109 Boston , United States
customersupport@simplybusiness.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Simply Business: Easy Method

What is Simply Business

Overview

Simply Business is an online insurance broker that helps small businesses find and buy business insurance policies from partner carriers.

The service provides online quotes, policy management, and customer support; policies may be issued under US or UK carrier terms depending on the product.

How it operates

Simply Business acts as an intermediary between you and the insurer and offers digital account access for policy administration.

Cancellation and refund terms are set by your policy and carrier; Simply Business provides the tools and customer service to request cancellation.

How to cancel Simply Business

Cancel online via your account

  • Sign in to your Simply Business online account.
  • Go to "Policy details" for the policy you want to cancel.
  • Click "Cancel my policy" and follow the on‑screen instructions.
  • This option is usually available if you paid by card.

Cancel by phone or written notice

  • Call the cancellation telephone number: (844) 241‑6648. Cancellation is effective upon receipt of your notice.
  • You can also send written notification to the Legal Department address (see Address section below) if you prefer postal cancellation.
  • To stop automatic renewal any time before the renewal payment, use the digital assistant or contact support.
  • No App Store/Google Play subscription cancellation method was found for policies; use web or phone methods instead.

What happens when you cancel

Confirmation and effective date

Cancellation is typically effective upon receipt of your cancellation notice or as specified by your policy or carrier.

Always request and save a confirmation number or written confirmation from Simply Business or the insurer.

Account access and renewal

Your online account usually remains accessible after cancellation for records and documentation.

Stopping automatic renewal prevents future charges if done before the renewal payment is processed.

Will I get a refund?

Cooling-off period and proportional refunds

There is a 14‑day cooling‑off period. If you cancel within 14 days, you are charged only for the time on cover.

Outside the cooling‑off period, refunds are generally proportional to unused cover, minus set‑up and cancellation fees.

Carrier variations and non-refundable items

  • Refunds of prepaid premiums depend on the issuing carrier; some payments may be marked non‑refundable.
  • Expect that certain fees (set‑up, broker fees, or explicitly non‑refundable items) may be deducted from any refund.
  • Contact Simply Business or the insurer for the exact refund calculation and timeline for your policy.

Simply Business plans and pricing

Plan overview

Available plan names and exact prices for Nigeria were not located in public materials for 2024/2025.

Pricing may vary by business type, location, and carrier underwriting rules.

Typical price note

Rates for users outside the primary operating markets are not published; expect pricing to vary and to be provided per‑quote.

Plan Price Notes
Business liability / Professional indemnity / Other Varies Price quoted per business and carrier; obtain a quote in your account.

Your consumer rights in Nigeria

Applicable legal context

No Nigeria‑specific cancellation or refund terms for Simply Business were located.

Simply Business appears to operate policies under US/UK terms; local Nigerian consumer law references are limited.

Practical steps and contacts

  • General consumer protection issues in Nigeria may be raised with the Federal Competition and Consumer Protection Commission: FCCPC.
  • If you believe cross‑border terms violate Nigerian rights, keep copies of all correspondence and seek local advice or contact FCCPC for guidance.

Customer experiences

Positive reports

Some customers report the process is easy and fast, with helpful customer service and competitive rates.

Users praise the user‑friendly interface and straightforward online management for policies.

Negative reports

Other customers have reported difficulty cancelling or claiming, including long hold times and unresponsive support.

Complaints include alleged poor claim handling, delays, or confusion about what cover the policy included.

Documentation checklist

What to have ready

  • Policy number and policyholder name as shown on your documents.
  • Payment method used (card details or invoice reference) and date of payment.
  • Reason for cancellation and desired effective cancellation date.

Supporting evidence

  • Copies/screenshots of online cancellation screens or confirmation emails.
  • Any prior correspondence with Simply Business or the insurer about the policy.
  • Claim references if cancelling related to an open claim.

Common mistakes

Missing the cooling-off window

Waiting beyond the 14‑day cooling‑off period is a common issue; refunds after this period are proportional and may be reduced by fees.

Not getting written confirmation

Failing to obtain or save written confirmation of cancellation can cause disputes about the effective date and refund entitlements.

Always request a confirmation number or email and keep records until any refund or final accounting is complete.

Comparative recap

At-a-glance comparison

Method Speed Likely refund What to prepare
Online account Fast (immediate steps) Proportional; 14‑day cooling‑off applies Login, policy number, card payment details
Phone Immediate on receipt Proportional; subject to carrier rules Policy number, identity verification
Written (postal to Legal Dept) Slower (postal processing) Proportional; documented proof may help disputes Signed letter, policy details, proof of posting
Stop automatic renewal Depends on timing before payment No refund if renewal already processed Account access or contact support before renewal date

After cancelling

Follow-up actions

Save confirmation emails and cancellation reference numbers until the matter is closed and any refund appears in your account.

Check bank/card statements for refunds and allow time for processing according to the carrier’s refund policy.

Helpful links and next steps

Address

Postal correspondence

Send written notices, including cancellations, to the Legal Department at the address below.

Company address and phone

Simply Business, LLC, Attn: Legal Department, 53 State Street, 19th Floor, Boston, MA 02109.

Phone for cancellations: (844) 241‑6648.

FAQ

To cancel your Simply Business insurance online, sign in to your account, go to 'Policy details' for the policy you wish to cancel, click 'Cancel my policy', and follow the on-screen instructions.

Yes, there is a 14-day cooling-off period. If you cancel within this timeframe, you will only be charged for the time you were covered.

If you cancel by phone, the cancellation is effective upon receipt of your notice. Make sure to call the cancellation number: (844) 241-6648 and keep proof of your cancellation.

Refunds after the cooling-off period are generally proportional to the unused cover, minus any set-up or cancellation fees. Contact Simply Business for specific details.

To stop automatic renewal, you can use the digital assistant or contact Simply Business support before the renewal payment is processed to ensure no future charges.