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Cancellation service #1 in Nigeria
Peoplefinder (also seen as PeopleFinder, PeopleFinders or PeopleFinder.Info) is an online people-search and background-report service that offers one-time reports and subscription plans for ongoing searches.
Users commonly use the service to locate contact details, basic background information and more detailed reports depending on the plan chosen.
When you cancel a subscription, access typically continues until the end of the paid billing period unless the provider states otherwise.
Auto-renewal should be stopped going forward, but you should verify cancellation confirmation to prevent future charges.
Cancelling does not necessarily delete your account or search history; check the service settings or contact support if you need data deletion.
Keep copies of confirmation emails, screenshots of the cancellation page, and transaction records for at least 30 - 90 days.
PeopleFinder.Info generally requires refund requests within 14 days of the transaction date for valid reasons such as empty reports or duplicate charges.
Partial refunds for subscriptions may be issued after activation with a deduction for the cost of a full report; processing typically takes up to 10 business days.
The following table reflects US-listed prices and plans. Local pricing in Nigeria may differ due to currency conversion and App Store adjustments.
| Plan | Price | Period | Features |
|---|---|---|---|
| PeopleFinders Membership | $24.99 | Monthly | Unlimited searches (basic info) |
| Premium Membership | $29.99 | Monthly | Includes background checks & enriched data |
| People Search Report | $1.99 | One-time | Basic people search report |
| Background Check Report | $9.99 | One-time | More comprehensive report |
| Pro Membership (500) | $119.99 | Monthly | 500 searches included |
| Pro Membership (1000) | $219.99 | Monthly | 1000 searches included |
In Nigeria, the Federal Competition and Consumer Protection Act, 2018 (FCCPA) requires clear contract terms, honest information and prohibits deceptive trade practices.
Digital services must disclose auto-renewal and refund policies in a way consumers can reasonably find and understand.
Some users praise helpful, polite and efficient customer service agents and report successful cancellations and full refunds in individual cases.
There are accounts of effective onboarding support and empathetic service when agents respond promptly.
Many complaints describe confusing sign-ups that led to recurring subscriptions when users expected one-time purchases.
Users often report denied or delayed refunds, difficulty cancelling, inaccurate reports and unresponsive or circular customer service in third-party reviews.
Many users believe clicking a cancel button is enough but do not save or receive confirmation. Without proof, disputes are harder to resolve.
Always request and keep a confirmation email or screenshot showing cancellation and any reference code.
Some subscribers cancel only within the website but forget to cancel the app-store subscription (or vice versa), allowing auto-renewal to continue.
Verify which platform billed you (Peoplefinder direct vs Google Play vs App Store) and cancel in the corresponding place.
| Method | Primary steps | Refund window (typical) | Expected difficulty |
|---|---|---|---|
| Website (PeopleFinder.Info) | Log in → Account → Subscriptions → Cancel → Confirm | 14 days for standard claims | Moderate; keep confirmation |
| Google Play (Android) | Google Play → Profile → Subscriptions → Select → Cancel | Subject to provider policy; 14 days commonly cited | Low to moderate; handled by Google Play billing |
| App Store (iOS) | Settings → Apple ID → Subscriptions → Select → Cancel | Subject to provider policy and Apple rules | Low to moderate; handled by Apple billing |
| Phone support | Call customer care → Request cancellation → Ask for confirmation | Depends on case; follow up in 14 days | Moderate to high; verify agent and reference |
Monitor your bank or card statement for at least two billing cycles to ensure no further charges appear after cancellation.
If you see unexpected charges, contact your bank or card issuer to dispute and use your documented proof.
PeopleFinders.com
548 Market St Suite 29296, Sacramento, California 94104, United States
No Nigeria-specific postal address was found. Use the website support pages, app-store subscription management, or phone support when available.
If escalation is needed in Nigeria, retain documentation and consider contacting the FCCPC or your payment provider for charge disputes.
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Written by Kayode Ogundipe
Digital-law graduate · 7 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 7 years.