Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Beatport service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Beatport: Easy Method
What is Beatport
Overview
Beatport is an online music store and streaming service focused on electronic music, DJ tools and track purchases. It offers subscriptions for streaming and web-based DJ tools plus per-track purchases in various quality tiers.
Services included
Services include the Beatport DJ web app, the Beatport App, full-track playback for subscribers and individual track purchases in standard, new-release and exclusive pricing. Additional lossless upgrades may be available for purchased tracks.
How to cancel Beatport
Cancel on the web
- Log into your Beatport account.
- Go to "My Subscriptions".
- Click "Change Subscription", then "Cancel Plan".
- Your subscription remains active until the end of the current billing period; no further charges will occur after cancellation.
- Official support article: How can I cancel my subscription?
Cancel via app stores or support
- If you subscribed through the App Store or Google Play, billing is handled by that store.
- Cancellation may still require using Beatport account tools or contacting Beatport support if the app store flow does not allow cancellation.
- If the app does not allow cancellation, contact Beatport or the app store for assistance.
Postal mail and email options
- You can send a formal cancellation by registered postal mail to create a paper trail, though there is no Nigeria-specific postal address published by Beatport.
- Emailing support@beatport.com is an available, less formal alternative for cancellation requests.
- A third-party summary of options: Cancel Beatport (guide)
What happens when you cancel
Access after cancellation
After cancelling, your subscription remains active until the end of the current billing period. You keep access to subscribed features until that date.
Billing and renewal
No further charges will occur after cancellation once the current billing period ends. There is no partial-period prorated refund under Beatport's standard policy.
Account data and purchases
Your account history, past purchases and downloads remain accessible according to Beatport's account and content policies. Downloaded files you already bought remain yours subject to license terms.
Will I get a refund?
Standard refund policy
Beatport's Terms and Conditions state that "All sales are final and all charges ... are nonrefundable" except in cases of negligence or gross misconduct by Beatport.
Exceptions and management discretion
- Refunds are granted only in exceptional circumstances, at Beatport management's sole discretion.
- Evidence and clear justification improve the chance of a discretionary refund (e.g., billing errors, duplicate charges).
Special case - Beatport Studio (Plugin Boutique)
- Beatport Studio memberships purchased via Plugin Boutique have a 14-day cooling-off period after payment (not including free trials).
- Refunds after 14 days may be issued only if no plugin selections were made during the current billing cycle, and only the most recent payment may be refunded.
- Reference: Plugin Boutique refund rules
Beatport plans and pricing
Pricing overview
Below are standard EUR prices published by Beatport. No Nigeria-specific EUR pricing was found; Nigerian users likely see the same EUR amounts when selecting EUR as the currency.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (Streaming) | €9.99 | Monthly | Access to Beatport DJ web app, Beatport App, full track playback |
| General Catalog Track Purchase | €1.39 | Per track | Standard quality downloads |
| New Release Track Purchase | €1.59 | Per track | New release pricing |
| Exclusive Release Track Purchase | €2.39 | Per track | Tracks with exclusive pricing |
| Lossless Upgrade Fee | €0.75 | Per track | Add-on to upgrade to lossless format |
Your consumer rights in Nigeria
General protection
Under Nigerian consumer protection principles, digital services should provide reasonable cancellation and refund paths, especially if services are misrepresented or fail to meet expectations.
Beatport's global policy vs local law
- Beatport applies global policies stating "no refunds" and "all sales are final" unless otherwise stated.
- Local Nigerian consumer protection law may override unfair contract terms or provide remedies where services were not delivered as promised.
How to invoke your rights
If you believe Beatport breached contract or misrepresented services, gather evidence and contact Beatport support first. If unresolved, consider raising a dispute with your payment provider or seeking advice from a Nigerian consumer protection authority or legal adviser.
Customer experiences
Positive experiences
- Trustpilot reviewers often praise helpful, responsive and polite customer service for issues like refunds, account problems and purchase errors.
- Many users report fast resolution for billing errors, double subscription problems and account corrections.
Negative experiences
- Some users report a slow, cluttered website, intrusive pop-ups and poor search or usability.
- Sitejabber and Reddit threads mention download failures, slow support responses and occasional quality/control issues with purchased tracks.
Takeaway
Customer experiences are mixed: support can be very effective for billing and account issues, but platform usability and content quality complaints appear in multiple forums.
Documentation checklist
Essential items to prepare
- Account email and username used on Beatport.
- Order number(s) and subscription details (dates and plan names).
- Payment method details and billing statements showing charges.
Supporting evidence
- Screenshots of subscriptions page, billing errors or duplicate charges.
- Copies of any correspondence with Beatport support and timestamps.
- For app store subscriptions, receipts from Apple or Google Play.
Common mistakes
Attempting to cancel only via the app store
Some users assume cancelling via the App Store or Google Play is sufficient; however, subscription management often requires the Beatport account tools. Verify both your Beatport account and the store subscription.
Not documenting the request
Failing to save confirmation emails, screenshots or registered-mail proof can weaken your case if you later request a refund or dispute a charge.
Assuming automatic refunds
Beatport's stated policy is that sales are final. Do not assume a refund will be provided automatically; request one and be prepared to justify exceptional circumstances.
Comparative recap
Quick comparison
| Method | How to cancel | Refund chance | Notes |
|---|---|---|---|
| Web account | Cancel via My Subscriptions → Change Subscription → Cancel Plan | Low (exceptions possible) | Primary and most reliable cancellation path; keeps access until period end. |
| App Store / Google Play | Manage subscription via the respective store; also check Beatport account | Low (store may handle billing disputes) | Billing handled by store; contact store support if necessary. |
| Postal mail / Email | Send registered mail or email support@beatport.com with details | Low to medium (depends on case) | Creates a paper trail; registered mail is stronger evidence than email. |
After cancelling
Confirm cancellation
After you cancel, save any on-screen confirmation and any confirmation email from Beatport. Verify that no further charges are applied after your billing period ends.
Follow-up actions
- If you need a refund, contact Beatport support and provide documentation; refunds are exceptional and at management discretion.
- If the payment was via an app store, also check your Apple or Google Play purchase history and dispute with the store if necessary.
Helpful links
- Beatport: How can I cancel my subscription?
- Beatport: Terms and refund policy
- Plugin Boutique: Beatport Studio refund guidance
Address
Main office
Beatport, 4th floor, Lamplighter Works, 49-51 Farringdon Road, London EC1M 3JB, UK.
Support contact
Email: support@beatport.com.
For subscription cancellation guidance see the official support article: How can I cancel my subscription?
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FAQ
Advertencia importante sobre las limitaciones del servicio
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Atención, Postclic no puede:
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