Postclic unlimited subscription: promo at NGN 1,494.90 for 48h with a mandatory first month at NGN 81,389.00, then NGN 81,389.00 per month without commitment
Cancel MIXCLOUD
in 30 seconds only!
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Mixcloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Mixcloud: Easy Method
What is Mixcloud
Overview
Mixcloud is an online service for streaming and sharing DJ mixes, radio shows and podcasts. It offers listener subscriptions and creator tools for hosting and monetising audio content.
How people use it
Listeners can follow creators and subscribe to creator channels where available. Creators can set subscription tiers and receive payments through Mixcloud's platform.
How to cancel Mixcloud
Cancel on the Mixcloud website
- Log in via a web browser on desktop or mobile.
- Go to Settings → Payments → My billing info.
- Click "Cancel plan" and confirm the cancellation.
- Note that cancellation takes effect from the next renewal date.
- Source: Mixcloud Help.
Cancel via app stores (if applicable)
- If you purchased the subscription through Apple App Store, cancel in your Apple subscriptions settings.
- If you purchased via Google Play, cancel in Google Play subscriptions.
- Mixcloud cannot cancel subscriptions bought through those stores; you must use the store's cancellation process.
- Reference: PostClic guide.
What happens when you cancel
Access after cancellation
After you cancel, your subscription remains active until the end of the current billing period. You retain access to any subscribed content until the next renewal would have occurred.
Account and data
Cancellation does not automatically delete your Mixcloud account or uploaded content. Your account data and uploads remain unless you request deletion through Mixcloud support or account settings.
Will I get a refund?
Mixcloud's general position
Mixcloud's Help Center does not publish a general refund policy or an automatic 14-day cooling-off right. Refunds are therefore not guaranteed.
How to request a refund and platform exceptions
- Any refund request must be submitted to Mixcloud Support for review; refunds are at Mixcloud's discretion.
- Subscriptions purchased through Apple or Google Play must follow those platforms' refund processes and policies.
- Reference: PostClic summary.
Mixcloud plans and pricing
Listener and creator pricing overview
Mixcloud does not publish region-specific listener subscription prices for Nigeria on its public site.
Creator minimum subscription pricing is publicly shown as a minimum amount but listener rates vary by region and offering.
Pricing table
| Plan | Price (publicly available) | Notes |
|---|---|---|
| Listener subscriptions | Varies | Mixcloud does not publish region-specific listener prices for Nigeria. |
| Creator minimum subscription | €2.99 / month | Publicly listed minimum creator price; regional listener prices not published. |
Your consumer rights in Nigeria
General protection and limitations
There is no publicly stated statutory "14-day cooling-off" right on Mixcloud's official site. Consumers should not assume automatic refunds.
Consumers in Nigeria must rely on Mixcloud's discretion and formal support channels to request refunds or dispute charges.
Subscriptions via app stores
- If the purchase was made via Apple or Google Play, refunds and disputes must follow their platform policies.
- Contact the app store (Apple Support or Google Play Help) for platform-managed subscription issues.
Customer experiences
Positive feedback
- Some users report prompt, helpful support and timely resolution of issues. Trustpilot examples.
- Specific staff have been praised for thoroughness and empathy in individual cases.
Negative feedback
- Complaints include an outdated or limited mobile interface and embedded player issues. Trustpilot.
- Other issues reported: playback glitches, freezing, confusing subscription UX and occasional unhelpful support. Reddit.
Documentation checklist
Essential items to collect
- Account email address and username used on Mixcloud.
- Purchase receipt, invoice, or transaction ID (from Mixcloud or app store).
- Dates of purchase and the billing period start/end dates.
Supporting evidence
- Screenshots showing the subscription charge or the billing page.
- If purchased via Apple/Google, include the app store order number and proof from the store.
- Any correspondence with Mixcloud support or error messages received.
Common mistakes
Attempting to cancel in the app
A frequent mistake is trying to cancel within Mixcloud's mobile app. Mixcloud requires web-based cancellation via Settings → Payments → My billing info.
If the subscription was bought via Apple or Google Play, cancelling in the Mixcloud web settings will not stop store-managed renewals.
Expecting automatic refunds or missed confirmations
Assuming a refund will be issued automatically is common and can lead to disappointment. Always submit a refund request to Support if you seek reimbursement.
Also ensure you complete the "Cancel plan" confirmation step; leaving midway can leave the subscription active.
Comparative recap
Quick comparison
| Service | How to cancel | Who handles refunds | Key notes |
|---|---|---|---|
| Mixcloud (web) | Cancel via Settings → Payments → My billing info (web browser). | Mixcloud Support; refunds at Mixcloud's discretion. | Cancellation effective next renewal date. Help. |
| Apple App Store | Cancel in your Apple ID subscriptions (iOS settings or App Store). | Apple processes refunds under its own policy. | Mixcloud cannot cancel App Store subscriptions; follow Apple's refund route. |
| Google Play | Cancel in Google Play → Subscriptions. | Google Play handles refunds per its policies. | Mixcloud cannot cancel Google Play subscriptions; use Google support for refunds. |
After cancelling
Follow-up actions
- Keep confirmation screenshots or emails showing cancellation and the end date of the billing period.
- If you need a refund, open a support ticket with Mixcloud and attach documentation.
Helpful links
- How to cancel (Mixcloud Help)
- Mixcloud Help Center
- Apple Support (App Store purchases)
- Google Play Help (Google Play purchases)
Address
Postal address
Mixcloud Limited, Unit 2255, 275 New North Road, N1 7AA, London, United Kingdom
Notes about correspondence
Use the address above for formal postal correspondence. For account or billing actions, web-based support and app store channels are faster.