Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Smule service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Smule: Easy Method
What is Smule
Overview
Smule is a social karaoke app that lets users sing solos, duets and group songs with a large online catalog and audio effects.
It offers free-tier access plus a VIP subscription that unlocks the full catalog and premium features.
Main features
Features include recording, collaboration, effects, and sharing within the Smule community across mobile and web.
Subscriptions and purchases may be handled by Apple, Google Play, or directly on Smule.com depending on how you subscribed.
How to cancel Smule
Cancel on App Store (iOS / iTunes)
- Open Settings → tap your name → Subscriptions → select Smule → Cancel Subscription.
- Note: Subscriptions aren’t managed inside the Smule app; you must cancel via Apple’s system.
Cancel on Google Play (Android)
- Open Google Play Store → tap your profile → Payments & subscriptions → Subscriptions → select Smule → Cancel Subscription.
- Note: Subscriptions purchased via Google Play are managed only through the Play Store.
Cancel on Web (Smule.com)
- Log into Smule.com → click your username → Account → in the Subscription section click Cancel → confirm.
- Note: Direct web subscriptions are managed via your Smule account settings on the website.
What happens when you cancel
Access after cancellation
Your paid access usually remains active until the end of the current billing period.
After the period ends, premium features included with VIP will no longer be available unless renewed.
Renewal and billing
Canceling prevents future automatic renewals; you will not be billed again after the current paid period ends.
If you subscribed through Apple or Google, future billing is controlled by those stores, not the Smule app.
Account and data
Your Smule account and recordings remain unless you choose to delete the account separately.
Cancelling a subscription does not automatically delete your profile, songs or messages on Smule.
Will I get a refund?
General policy
Smule’s general policy is that subscription charges are non-refundable, including for partially used periods.
Exceptions exist in limited circumstances depending on purchase channel and timing.
Platform-specific refunds
- App Store (iTunes): Smule cannot issue refunds for Apple purchases; request a refund through Apple Support via "Report a Problem".
- Google Play (Android): If under 48 hours since the charge, request a refund from Google. If 48 hours - 7 days, contact Smule with order ID, email and username for review.
- Web (Smule.com): Refunds may be possible within 14 days if VIP was not used; contact Smule support with transaction details.
How to request a refund
Collect order IDs, transaction receipts, date/time of charge and account username before contacting support or the store.
For Apple purchases use Apple’s support; for Google Play start in the Play Store; for web purchases contact Smule Support with proof.
Smule plans and pricing
Available plan(s)
Below is the main plan listed in Smule’s pricing data relevant to the Nigerian listing and international display.
Prices may vary by store, currency conversion and promotional offers.
Notes on pricing
Price shown is based on a Nigerian App Store listing of ₦9,900 converted to euros at an approximate rate (example conversion shown).
Actual local prices billed by Apple/Google may differ due to taxes and store conversion rates.
| Plan | Price | Period | Features |
|---|---|---|---|
| VIP All Access Pass | €5.95 (example) | Monthly | Unlimited access to full karaoke catalog, solos, duets, group songs, effects |
Your consumer rights in Nigeria
Local law overview
Smule’s help-center policies govern refunds and subscription management across users worldwide.
Nigerian consumers may also have protections under the Federal Competition and Consumer Protection Act 2018 and related consumer safeguards.
Practical steps for Nigerian users
- If you believe a refund or remedy is due, follow Smule’s stated processes first (store or Smule support).
- Keep records and, if needed, seek advice from local consumer protection agencies or legal advisors about cooling-off rights.
Customer experiences
Positive feedback
Many users praise Smule for its singing community, features and confidence-building benefits.
Positive reviews often highlight enjoyable collaboration, vocal practice and social connection.
Negative feedback
Common complaints include billing problems, poor customer support and unexpected charges or subscription suspensions.
Other criticisms cite harassment from fake accounts, weak moderation and increased paywalls reducing previously free features.
Documentation checklist
Required documents
- Order ID or receipt (Apple, Google Play or Smule.com transaction ID).
- Email address and Smule username used for the purchase.
- Dates and times of the charge and subscription renewals.
Optional helpful items
- Screenshots of the charge on your bank or card statement.
- Copies of any prior support correspondence with Smule or the app store.
- Device details and app version if reporting technical issues.
Common mistakes
Cancelling in the wrong place
A common error is trying to cancel inside the Smule app when the subscription was billed through Apple or Google Play.
If you subscribed via a store, you must cancel in that store’s subscription settings, not in-app.
Missing proof for refunds
Users sometimes request refunds without order IDs or receipts, which delays or prevents a review of the claim.
Also, contacting Smule for refunds of Apple purchases will be ineffective; Apple handles those refunds.
Comparative recap
Summary table
| Platform | How to cancel | Refund route | Notes |
|---|---|---|---|
| App Store (iOS / iTunes) | Settings → your name → Subscriptions → select Smule → Cancel | Request via Apple Support ("Report a Problem"); Smule cannot issue Apple refunds | Subscriptions aren’t managed in-app; use Apple’s system |
| Google Play (Android) | Google Play Store → profile → Payments & subscriptions → Subscriptions → select Smule → Cancel | If <48 hours request via Google. If 48 hours - 7 days, contact Smule with order ID/email/username | Google Play handles billing and initial refund requests |
| Web (Smule.com) | Log into Smule.com → username → Account → Subscription → Cancel → confirm | May be possible within 14 days if VIP not used; contact Smule Support with transaction details | Direct web subscriptions are managed via Smule account settings |
Quick takeaways
- Cancel via the store you used to subscribe (Apple, Google, or Smule.com).
- Refunds are limited; timing and platform determine your options.
After cancelling
What to check
Confirm your subscription status in the store and keep a screenshot showing cancellation confirmation.
Retain receipts and transaction IDs in case you need to request a refund or escalate a dispute.
Useful links
Address
Headquarters
Smule, Inc.
386 West 500 South, Suite A-3, Salt Lake City, Utah 84101, United States
When to use this address
Use the corporate address for formal cancellation disputes, legal requests, or postal correspondence.
For routine subscription management or refund requests, start with the app store or Smule Support as described above.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.