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Voloco is a vocal processing app and online service for recording, auto-tuning, and adding effects to voice recordings and tracks.
It is available as a mobile app (iOS and Android) and as a web-based product called Voloco Producer (plugin/web subscription).
Core functions include free features such as creating a profile, starter pack effects, and beats, with optional paid subscriptions for extra features.
Billing and subscription delivery depend on the platform used to subscribe (App Store, Google Play, or Voloco Producer website).
Deleting your Voloco account does NOT cancel any active subscriptions.
You must unsubscribe through the App Store, Google Play, or Voloco Producer site depending on where you subscribed.
When you cancel a subscription you generally keep access until the end of the current paid period.
Free features remain available after cancelling paid plans, subject to platform terms.
Cancelling stops future auto‑renewal but does not reverse charges already billed for the current period.
Billing is handled by Apple for iOS and Google for Android; Voloco Producer billing is handled by the Voloco website.
Account data and saved projects typically remain tied to your Voloco account unless you choose to delete the account.
Deleting the account is separate from unsubscribing and will not automatically cancel store-based subscriptions.
Refunds for Voloco app subscriptions must be requested through the app store where you purchased the subscription.
Apple and Google apply their own refund policies and processes for purchases made through their stores.
Voloco states that they do not offer refunds for Voloco Producer subscriptions.
If you purchased Voloco Producer on the web, cancellation stops auto‑renewal but refunds are not provided by Voloco.
Exact plan names and prices vary by platform and region; where specific pricing is not published here, see the store or website for current rates.
Core functionality is available for free; paid tiers offer additional effects, content, or Producer features.
| Plan | Billing model | Price (NGN) |
|---|---|---|
| Free | One-time / free tier | Free |
| Premium (monthly) | Recurring monthly subscription | Varies |
| Premium (annual) | Recurring annual subscription | Varies |
| Voloco Producer (web/plugin) | Recurring subscription | Varies |
For purchases made via Apple or Google, refunds and billing disputes are governed by those app stores' policies, not directly by Voloco.
To request refunds for store purchases use Apple's Report a Problem or Google Play's refund request flow.
Nigeria's Federal Competition and Consumer Protection Act (2018) provides consumer protections against unfair practices.
However, digital subscriptions that start immediately are often outside any statutory cooling‑off periods once the service is delivered.
Many users report that Voloco's core functions are free to use and that the app offers useful starter effects and beats without forcing subscription signups.
Developer responses and store pages confirm free-tier availability for basic use.
Some users report accidental subscriptions, charges after free trials, and difficulties obtaining refunds; several support messages describe being charged after cancelling.
Refund denials have been reported where the store or developer judged the case not to meet refund conditions.
Many users delete their Voloco account expecting subscriptions to stop; this does not cancel store-based billing.
Always cancel through the App Store, Google Play, or Voloco Producer site to stop future charges.
Canceling after the renewal date will not prevent that period's charge; some users mistake cancellation timing and still get billed for the next cycle.
Cancel before the next billing date shown on your receipt to avoid renewal charges.
Requesting a refund directly from Voloco for an App Store or Play Store purchase often leads to being redirected; use the store's official refund tool first.
Provide receipts and evidence when using the store process to improve success chances.
| Platform | How to cancel | Refunds? |
|---|---|---|
| App Store (iOS) | Cancel via App Store subscriptions page or Voloco Settings → Manage subscription. | Handled by Apple (request via reportaproblem.apple.com). |
| Google Play Store (Android) | Cancel via Google Play Subscriptions or Voloco Settings → Manage subscription. | Handled by Google Play (use Google Play refund flow). |
| Web (Voloco Producer) | Log into Voloco Producer → Orders → toggle Auto‑Renew off or Cancel Free Trial. | Voloco states no refunds for Producer subscriptions. |
Keep confirmation screenshots or emails proving you cancelled and the cancellation date.
Monitor your bank or card statement for any unexpected charges after cancellation and report promptly.
Resonant Cavity, LLC (owner of the Voloco trademark)
1330 Lagoon Avenue, 4th Floor, Minneapolis, MN 55408, USA
For subscription billing issues, contact the app store used for purchase first (Apple/Google), then Voloco Support if the purchase was made on the Voloco Producer site.
Keep documentation handy when contacting support to speed resolution.
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Written by Zainab Chukwu
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.