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Cancellation service #1 in Nigeria
Medium is an online publishing platform where writers publish articles and readers access stories. It offers a paid membership that unlocks unlimited access to members-only content and supports writers through the Partner Program.
Membership is billed either directly via medium.com or through app stores (Apple App Store or Google Play). Billing method determines how you manage and cancel the subscription.
After cancelling, you keep membership benefits until the end of your current billing period. The subscription will not renew at the next billing date.
Your Medium account, published stories, highlights and claps remain unless you delete the account separately.
If you cancel via an app store, billing remains under Apple or Google and Medium cannot directly change those charges.
Medium does not provide refunds for any unused portion of a subscription after cancellation. No money is returned when you stop a membership mid-period.
Prices observed in the Nigerian App Store are shown below, converted to euros for international comparison.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Medium Membership (Monthly) | €3.15 approx. | Monthly | Unlimited access to all stories |
| Medium Membership (Annual) | €35.30 approx. | Annual | Unlimited access to all stories |
| Friend Membership (Monthly) | €23.53 approx. | Monthly | All Member benefits + 4× support to writers |
| Friend Membership (Annual) | €237.65 approx. | Annual | All Member benefits + 4× support to writers |
Note: Observed Nigerian App Store prices: ₦1,600/month; ₦17,900/year; ₦11,900/month Friend; ₦119,900/year Friend (conversion rate used: ₦1 = €0.00197 as of Jan 18, 2026).
Nigerian consumer protection typically reserves a 14-day cooling-off for physical goods, not digital subscriptions. Therefore, Medium’s no-refund policy for unused periods aligns with regional norms.
Some reviewers praise Medium for a clean, writer-friendly editor, easy publishing, and strong reader distribution. Users appreciate the Partner Program and engaged audience.
Many complaints on review sites mention account suspensions, alleged plagiarism, limited appeal options, poor customer support and unexpected paywalls.
Be aware that public reviews are mixed; your experience may vary depending on the issue and support response.
Many users uninstall the Medium app and assume the subscription is cancelled. This does not stop billing when the subscription is managed by an app store or the web.
Users sometimes expect prorated refunds after cancelling. Medium’s published policy does not provide refunds for unused time, so check billing method and app-store refund policies first.
| Aspect | Medium (Web) | iOS (App Store) | Android (Google Play) |
|---|---|---|---|
| How to cancel | Settings → Membership → Cancel | Settings → [Your Name] → Subscriptions → Cancel | Play Store → Payments & subscriptions → Cancel |
| Refunds | No refunds for unused period; contact Apple/Google if applicable | Refunds handled by Apple; Medium does not refund App Store charges | Refunds handled by Google; Medium does not refund Play Store charges |
| Common issues | Billing tied to account, requires web cancellation | Uninstalling app does not stop billing | Uninstalling app does not stop billing |
Cancellation method must match the original purchase channel. For app-store purchases, use Apple/Google to request refunds or resolve disputes.
Medium lists international correspondence addresses rather than a Nigeria-specific office. Use the legal/correspondence address below for formal notices.
Unit 3D North Point House, North Point Business Park, New Mallow Road, Cork T23AT2P, Ireland
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Written by Amara Obi
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.