Cancel Medium: Easy Method

What is Medium

Overview

Medium is an online publishing platform that offers articles, essays and curated content from writers and publications worldwide.

Membership model

Medium offers a paid membership that removes paywalls, supports writers and provides unlimited ad-free access to subscriber-only content.

How to cancel Medium

Cancel via Medium website (credit card or PayPal)

• Sign in at Medium.com and go to Settings.
• Open Membership & Payment, then select "Cancel your membership".
• Cancellation is immediate in the account settings; benefits continue until the end of the billing period.
• More details: Manage your membership.

Cancel via iOS (App Store)

• Open iOS Settings, tap your Apple ID, then Subscriptions.
• Find the Medium membership and choose Cancel.
• Deleting the app or your Medium account does NOT cancel App Store subscriptions.
• See Apple's subscription management for details and Medium's help.

Cancel via Google Play (Android)

• Open the Google Play app, tap Profile > Payments & Subscriptions > Subscriptions.
• Select the Medium subscription and tap Cancel.
• Deleting the app or your Medium account does NOT stop billing from Google Play.
• Refer to Medium's membership guide.

What happens when you cancel

Access after cancellation

When you cancel a paid Medium membership via the website, your benefits remain until the end of the current billing period.

For App Store or Google Play cancellations, access typically continues until the end of the paid period managed by Apple or Google.

Renewal and billing

Cancellation prevents future renewals. You will not be billed again after the end of your current paid period.

Account and data

Cancelling a subscription does not automatically delete your Medium account or personal data.

To remove your account or data, follow Medium’s account deletion process separately in Settings.

Will I get a refund?

Medium's stated policy

Medium’s standard membership terms do not offer an explicit right to a refund or a cooling-off period for ordinary cancellations.

Exceptions and gift memberships

• Gift memberships: refunds for unused portions may be granted only at Medium’s sole discretion.
• Medium’s terms note there are no refunds or credits for partially used gift periods in many cases.
• Reference: Membership Terms of Service.

New Zealand legal exceptions

Under New Zealand law (Consumer Guarantees Act), defective or not-as-described digital services may entitle you to remedies such as a refund or cancellation.

Changing your mind is generally not covered under the CGA, but faults or misrepresentations can override a provider’s "no refunds" term.

Medium plans and pricing

Typical plans

The following table summarizes common Medium plans and their stated USD prices where available.

Currency note

Medium does not publish fixed NZD pricing. App Store purchases show USD amounts; actual NZD charges depend on Apple’s conversion at the time of purchase.

Your consumer rights in New Zealand

Consumer Guarantees Act (CGA) summary

In New Zealand, the CGA protects consumers for services, including digital subscriptions, if they are faulty or not as described.

What remedies are available

• If the service is faulty or misrepresented, you may be entitled to a remedy such as repair, replacement, cancellation or refund.
• These rights can apply even where a provider’s terms try to exclude refunds.

Limits of the law

Changing your mind about a purchase is generally not covered under the CGA, so a simple change of heart rarely entitles you to a refund.

For more details, see New Zealand consumer guidance: Consumer Guarantees Act guidance.

Customer experiences

Public reviews snapshot

Public reviews in New Zealand show many negative ratings on Trustpilot, with a high share of 1-star reviews in several snapshots.

These ratings often reflect frustration with paywalls, billing and support rather than product quality alone.

Common complaints

• Difficulty contacting or receiving timely support.
• Account suspensions without clear explanations or appeals.
• Complaints about opaque billing, plagiarism and content moderation practices.

Balanced perspective

While many reviewers report problems, other users value Medium for curated writing and ad-free access when membership works smoothly.

Consider both content value and potential customer-service risks when deciding to subscribe.

Documentation checklist

What to gather before cancelling

• Account email address and username used on Medium.
• Proof of purchase: receipts, App Store or Google Play invoices, or card/PayPal records.
• Subscription method: Website, Apple App Store or Google Play.

Evidence for disputes or refunds

• Screenshots of billing entries, subscription pages and any error messages.
• Copies of support messages, ticket numbers and response timestamps.
• Notes on dates and actions taken when you tried to cancel.

Common mistakes

Assuming deleting the app cancels subscription

Many users delete the Medium app and assume billing stops. Deleting the app does not cancel App Store or Google Play subscriptions.

Always cancel via Apple ID subscriptions or Google Play subscriptions to stop future billing.

Missing the correct cancellation path

Some users try to cancel on Medium but originally purchased via Apple/Google; refunds and cancellations must follow the original seller’s process.

Check your receipt to confirm whether Apple, Google or Medium billed you before taking action.

Not keeping documentation

Failing to keep receipts, screenshots or correspondence makes it harder to request refunds or escalate disputes under consumer law.

Save records immediately when you subscribe or when billing anomalies appear.

Comparative recap

Cancellation method comparison

The table below compares key points for cancelling by platform and likely refund outcomes under normal terms.

Quick decision aid

Use this table to identify where to go first when you need to cancel or seek a refund.

After cancelling

Next steps

• Confirm cancellation by checking your Medium Settings or App Store/Google Play subscription list.
• Keep receipts and screenshots until the billing cycle ends and records are clear.

Where to get help

• Medium membership help: Manage your membership.
• Medium Terms of Service (membership): Membership Terms of Service.
• New Zealand consumer guidance: Consumer Guarantees Act guidance.

Address

Legal and postal address

Medium Corporation (certified address for legal notices):

A Medium Corporation, 3500 South DuPont Highway, Suite IQ-101, Dover, DE 19901, USA

Notes about New Zealand postal contact

Medium does not provide a New Zealand-specific postal cancellation address; legal notices are routed to the U.S. address above.

Subscription cancellations are handled online via account settings or the relevant app store rather than by post.