Cancel Bear: Complete Guide

What is Bear

Overview

Bear is a note-taking and writing app designed for focused writing, organization, and syncing across devices. It offers a free tier and a paid Bear Pro subscription for additional features.

Main uses

Users commonly use Bear for personal notes, to‑do lists, and longer writing projects due to its Markdown support and tagging system. Bear Pro adds sync and advanced export options.

How to cancel Bear

Cancel via App Store (iOS)

• Open the iOS Settings app.
• Tap your name at the top, then Subscriptions.
• Select Bear Pro and tap Cancel Subscription.

Cancel via Google Play (Android)

• Open the Google Play Store app.
• Open the menu and choose Subscriptions.
• Select Bear Pro and tap Cancel Subscription.

Cancel via Web / Bear account

• Sign in to your Bear online account management page to manage or cancel subscriptions.
• If you cannot cancel online, contact Shiny Frog Ltd. customer support for assistance.

What happens when you cancel

Access after cancellation

When you cancel, auto-renewal is stopped so you will not be billed again at the next renewal date.

You typically retain access to paid features for the remainder of the already-paid billing period.

Data and account status

Your notes and account data generally remain available after cancellation unless you delete them manually.

To preserve your data, export or back up important notes before making changes to your account or subscription.

Will I get a refund?

Official refund policy

Paid subscription fees are non-refundable, except where required by law.

The official Bear terms specify refunds are provided only when mandated by applicable law.

Exceptions and unofficial claims

• Some unofficial sources mention a 30-day money-back guarantee, but that is not stated in the official terms.
• If you believe a refund is required by law in Nigeria, contact Bear/Shiny Frog support and provide purchase details.

Bear plans and pricing

Plan types

Bear offers a free tier and a Bear Pro subscription for syncing and advanced features.

Exact regional prices are determined by the platform (Apple/Google) and local currency conversion.

Pricing notes

Official pricing is listed in USD and converted by Apple or Google per region at purchase time.

Exact Bear Pro pricing in EUR for Nigeria (App Store conversions) is not publicly documented here.

Your consumer rights in Nigeria

Local statutory rights

Consumer protection laws vary by country and may provide remedies in certain circumstances.

If Nigerian law requires refunds or cooling-off rights, those legal requirements can override a provider's stated policy.

How this applies to Bear

Bear's terms do not specify a statutory or 14-day cancellation or refund right; paid fees are non-refundable unless law requires otherwise.

If you believe you have a legal right to a refund in Nigeria, raise the issue with Bear support and, if necessary, seek local consumer protection advice.

Customer experiences

Positive feedback

Trustpilot includes a single 5-star review praising long-term use and lack of problems over many years.

That reviewer highlighted reliability and a positive experience with the app.

Negative feedback and limits of available data

Trustpilot data is extremely limited for Bear; only one public review exists on that platform.

With so few reviews, it is not possible to identify recurring complaints or widespread negative sentiment from Trustpilot alone.

Documentation checklist

What to prepare before contacting support

• Order receipt or subscription confirmation email from Apple, Google, or Bear.
• The email address or account ID used for the Bear subscription.
• Purchase date, amount charged, and device type (iPhone, Android, etc.).

How to present information to speed resolution

• Include screenshots of your subscription listing in Settings or Play Store.
• Provide any transaction IDs from your payment receipt where available.
• Be clear about the outcome you want (cancel and stop future billing, request refund if applicable).

Common mistakes

Deleting the app but not cancelling the subscription

Some users delete the Bear app assuming the subscription is cancelled automatically.

Deleting the app does not stop paid subscriptions; you must cancel via the App Store, Google Play, or Bear account.

Using the wrong account or store

Cancelling under a different Apple ID or Google account will not affect the subscription charged to another account.

Always check which account was used to purchase Bear Pro before cancelling.

Comparative recap

Quick platform comparison

Notes and next steps

For refunds, follow the support route of the platform where you purchased the subscription.

If you purchased via Apple or Google, those stores usually handle billing disputes and refund requests directly.

After cancelling

What to check immediately

• Confirm cancellation in the Subscriptions section of your Apple or Google account.
• Keep a copy of any confirmation screen or email that shows the cancellation.

Helpful links

• Manage subscriptions on Apple Support
• Manage subscriptions on Google Play Help
• Shiny Frog Ltd. (Bear developer) site

Address

Mailing address

10305 Argonne Drive, Woodridge, IL 60517

Notes about the address

This address is a contact/postal address found in public records and is not explicitly labeled as a cancellation address.

For subscription changes and refunds, use the in-app/platform cancellation flows or contact Shiny Frog customer support directly.