Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Breeze service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Breeze: Easy Method
What is Breeze
Short description
Breeze is an app-based service focused on mental wellbeing and related digital content and tools. It provides subscriptions through app stores and a web option.
How it is provided
Subscriptions can be purchased via iOS App Store, Google Play on Android, or directly on the Breeze website. Billing and refund paths depend on the platform used.
How to cancel Breeze
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then tap Subscriptions.
- Find "Breeze" in the list and tap Cancel Subscription.
- Canceling stops auto-renewal; you keep access until the period ends.
Cancel on Android (Google Play) and Web
- On Android: open Google Play > Profile icon > Payments & subscriptions > Subscriptions; find Breeze and turn off auto-renewal. Do this at least 24 hours before the trial or billing period ends.
- On the Web: cancel via your Breeze account on the Breeze website or by contacting Breeze support. Deleting the app does not cancel the subscription.
What happens when you cancel
Access after cancelling
After cancellation you will usually see a confirmation screen and receive an email with the cancellation date and subscription expiry date.
You retain access to paid features until the current billing period ends; the subscription will not auto-renew thereafter.
Renewal and data
Cancelling stops future automatic charges but does not erase your account or data unless you request deletion separately.
To remove account data, check Breeze's account settings or contact support for data-deletion instructions.
Will I get a refund?
App Store (Apple) purchases
If eligible within a 14-day withdrawal window, request a refund directly from Apple. Breeze states it will reimburse payments received within that period and without undue delay.
If you agreed to immediate performance and waived the 14-day right, refunds are generally unavailable unless the service is defective; partial refunds may apply in limited cases.
Google Play and web purchases
- Google Play refunds follow Google's policies - request via your Google account or Play Help.
- Web purchases are generally non-refundable unless required by applicable law or explicitly stated otherwise in Breeze's terms.
- Always check which platform you used to subscribe before requesting a refund.
Breeze plans and pricing
Available pricing data
No explicit plan or Euro-denominated pricing for Breeze in Nigeria was found in available official sources or app listings.
Where pricing is platform-dependent, check the App Store, Google Play, or Breeze's website for current local prices.
Pricing summary
| Plan | Price (local) |
|---|---|
| Available plans | Varies |
Your consumer rights in Nigeria
Local consumer protection
Nigerian consumers are protected by the Federal Competition and Consumer Protection Act (FCCPA) and related FCCPC regulations.
These laws can provide remedies if contract terms are unfair, deceptive or a supplier fails to deliver paid services.
Platform-specific rights
- Purchases via the App Store or Google Play remain subject to Apple’s and Google’s refund and dispute processes.
- For web purchases, Breeze’s stated non-refund policy may be limited by Nigerian law if terms are deemed unfair or unlawful.
Customer experiences
Positive reports
Some users report helpful, responsive customer service with quick resolutions and refunds in certain cases.
Several reviewers praise Breeze’s tools as intuitive and supportive for mental wellbeing.
Negative reports
There are frequent complaints about unexpected subscription charges after free trials or questionnaires.
Many users report difficulty locating or cancelling subscriptions and say they were charged despite cancelling.
Documentation checklist
Essential documents to gather
- Order or transaction ID from App Store, Google Play, or Breeze website.
- Email address used for the Breeze account and any confirmation emails.
- Screenshots of subscription entries, billing statements, and cancellation attempts.
- Dates and times of purchases, trial starts, cancellations, and charges.
Optional but helpful items
- Correspondence with Breeze support or app-store dispute IDs.
- Device information (iOS/Android) and app version when the purchase occurred.
Common mistakes
Deleting the app instead of cancelling
Many users remove the app thinking this cancels the subscription. Deleting the app does not stop App Store or Google Play billing.
Always cancel via your App Store or Google Play subscriptions or via the Breeze website.
Missing cancellation windows and platform confusion
Cancelling too close to the renewal time (or not disabling auto-renew at least 24 hours before Android trial end) can result in another charge.
Also, users sometimes request refunds from Breeze when the purchase falls under Apple or Google's billing - start with the platform that charged you.
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund route |
|---|---|---|
| iOS (App Store) | Settings > your name > Subscriptions > Breeze > Cancel | Request refund via Apple; Breeze may reimburse within 14 days if applicable |
| Android (Google Play) | Google Play > Profile > Payments & subscriptions > Subscriptions > Disable auto-renew | Request refund via Google Play Help; follow Google’s procedures |
| Web | Cancel on Breeze website or contact Breeze support; deleting app does not cancel | Generally non-refundable unless required by law or stated otherwise |
After cancelling
Immediate next steps
- Save screenshots of the cancellation confirmation screen and any confirmation emails.
- Monitor your bank or card statements for any unexpected charges after the billing cycle ends.
Helpful links
- Apple - Request a refund or report a problem
- Google Play - Request a refund
- Federal Competition & Consumer Protection Commission (FCCPC)
- Contact Breeze support via the Breeze website or in-app support section if available.
Address
Listed physical address
320 Odunsanmi Street, Ogba 101233, Lagos, Nigeria.
Context and caution
This address appears to be associated with a local Breeze service and may not correspond to Breeze app support or corporate headquarters.
For subscription and refund issues, start with the platform that charged you (App Store, Google Play, or the Breeze website) before relying on a physical address.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.