Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clear service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Clear: Easy Method
What is Clear
Definition
Clear is a subscription-based service (branded in some markets as Atoms - Official Atomic Habits app) that offers premium features behind a paid plan. It is distributed through mobile app stores and direct web purchases.
How it is provided
Subscriptions are managed by the platform where you bought them (Apple App Store, Google Play Store, or the web). Billing, renewals and some support interactions are handled by those platforms rather than by Clear directly.
How to cancel Clear
Cancel on iPhone / App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name (Apple ID) then Subscriptions.
- Find the Clear / Atoms subscription and tap Cancel Subscription.
- Cancellation stops auto-renewal; you keep access until the end of the current billing period.
Cancel on Android / Google Play
- Open the Google Play Store app on your Android device.
- Tap your profile icon → Payments & subscriptions → Subscriptions.
- Select the Clear / Atoms subscription and choose Cancel subscription.
- Access continues until the current billing period ends after cancelling.
Cancel on the Web or other platforms
- Sign in to the account on the website where you purchased the subscription.
- Go to Account settings or Subscriptions and select Cancel or Manage subscription.
- Follow on-screen steps and keep any confirmation emails or screenshots for your records.
What happens when you cancel
Access and renewal
When you cancel, auto-renewal is stopped but your paid access typically remains until the end of the current billing period.
No immediate loss of premium features occurs mid-period unless stated otherwise by the platform.
Data and account status
Your account and any saved data usually remain available according to Clear's data and retention policy.
Account deletion is different from subscription cancellation; delete requests must be made separately if required.
Confirmation and records
Always keep evidence of cancellation: confirmation emails, screenshots, or subscription pages showing expiry dates.
If you do not receive confirmation, contact the platform's support (Apple/Google) or Clear's web support and provide your documentation.
Will I get a refund?
General refund policy
Payments are generally non-refundable and there are no credits for partial months or unused service, unless required by applicable law.
This means most cancellations only stop future billing; they do not trigger pro-rated refunds.
Local law exceptions
- If Nigerian consumer law provides a cooling-off period (often 7 - 14 days), you may be entitled to a refund within that window.
- Refunds required by law will be processed to the original payment method where possible.
How to request a refund
If you believe you are entitled to a refund, contact the platform where you purchased (Apple / Google / vendor website) and provide proof of purchase and cancellation.
If the platform refuses and local law applies, escalate to your payment provider or the Nigerian consumer protection authority with your documentation.
Clear plans and pricing
Available plans
| Plan | Price (NGN) | Period | Features |
|---|---|---|---|
| Atoms Pro Monthly | ₦7,900 | Monthly | Pro monthly subscription for Atoms - Official Atomic Habits app |
| Atoms Pro Annual | ₦59,900 | Annual | Pro annual subscription for Atoms - Official Atomic Habits app |
Pricing notes
Prices are shown in the Nigerian App Store (NGN) and were current as of the latest available data. EUR equivalents are approximate and for reference only.
Apple or Google may display different local pricing and taxes at the time of purchase.
Your consumer rights in Nigeria
Cooling-off and refunds
Nigerian consumer protection laws (for example, the Consumer Protection Council Act or related statutes) typically provide rights such as a cooling-off period for online services.
If a cooling-off period applies, you may cancel and request a refund within that statutory window; confirm the exact period for your purchase.
Complaints and enforcement
If you are billed after cancelling or denied lawful refunds, document everything and contact the platform and payment provider first.
Escalate unresolved cases to the Federal Competition and Consumer Protection Commission (FCCPC) or relevant regulator and supply your evidence.
Customer experiences
Positive reports
Some users report receiving extensions or promotions after cancelling (for example, extra months of service) as goodwill gestures.
These are anecdotal and not guaranteed; they may depend on timing, promotions, or support interactions.
Negative reports
There are reports of users being charged after cancelling, renewals occurring despite cancellation, or cancelled cards still being billed.
Other complaints include cancellations made via chat failing to stop billing and delays or refusals in issuing refunds.
Documentation checklist
Essential items to keep
- Purchase receipts or order confirmation (date, amount, payment method).
- Subscription page screenshots showing current status and expiry date.
- Cancellation confirmation emails or screenshots of the cancellation screen.
Supporting evidence
- Bank or card statements showing disputed charges.
- Correspondence with platform support or Clear support (emails, chat logs).
- Any promotional or trial terms that applied at purchase.
Common mistakes
Not cancelling through the correct platform
A frequent mistake is trying to cancel inside the app when the subscription is billed via Apple or Google. Use the respective store subscription settings instead.
If you cancel in the wrong place, auto-renewal may continue and you can be billed unexpectedly.
Not keeping proof of cancellation
Failing to save a confirmation email or screenshot makes disputes harder to resolve with the platform or regulators.
Always capture the cancellation screen and any confirmation message immediately after cancelling.
Comparative recap
Quick comparison
| Platform | How to cancel | Refunds | Access after cancel |
|---|---|---|---|
| App Store (iOS) | Apple ID → Subscriptions in device Settings | Generally non-refundable; Apple processes refunds per its policies and where law requires | Access remains until end of billing period |
| Google Play (Android) | Google Play Store → Payments & subscriptions → Subscriptions | Generally non-refundable; Google handles refunds and legal exceptions | Access remains until end of billing period |
| Web / other | Account settings on the vendor website | No refunds normally; exceptions where required by law | Access remains until end of billing period |
Takeaway
Always cancel through the platform that billed you and keep documentation to support any refund or dispute.
If a charge persists after cancellation, escalate to the payment provider and consumer protection authorities with your evidence.
After cancelling
Next steps
Verify the subscription page shows cancelled status and note the final access date. Keep confirmation emails or screenshots for future reference.
Monitor your bank or card statements for any unexpected post-cancellation charges for at least one billing cycle.
Useful links
- Manage subscriptions on your iPhone or iPad (Apple Support)
- Cancel subscriptions on Google Play
- Federal Competition and Consumer Protection Commission (FCCPC)
- Clear support / help centre (vendor site - check account settings)
Address
Headquarters
Clear Secure, Inc. - Headquarters listed as 65 East 55th Street, 17th Floor, New York, NY 10022.
This address is the primary corporate office and may not represent local offices or regional support locations.
Contact considerations
For billing issues, contact the platform (Apple/Google) first, then the vendor support if needed. Use the address above only for formal correspondence, not for subscription cancellations.
If you need regulatory help in Nigeria, contact the FCCPC and your payment provider with your documented evidence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.