Cancel Storyblocks: Easy Method

What is Storyblocks

Service overview

Storyblocks is a subscription service that provides royalty‑free stock media: video footage, music, sound effects, photos, vectors, illustrations and templates.

Plans range from limited monthly download bundles to unlimited access tiers with extra features such as a Maker editor and Adobe plugin.

How subscriptions work

Subscriptions are sold directly on the Storyblocks website or through platform stores (Apple App Store and Google Play).

Billing, refunds and account management depend on where you purchased the subscription.

How to cancel Storyblocks

Cancel via Web (direct subscription)

• Log in to your Storyblocks account on the Storyblocks website.
• Go to Account or Subscription settings.
• Select your active subscription and choose Cancel.
• Cancel at least 48 hours before renewal to avoid being charged for the next period.

Cancel via App Store (iOS) and Google Play

• App Store (iOS): Open Settings → [Your Name] → Subscriptions → select Storyblocks → Cancel.
• Google Play: Open Play Store app → profile → Payments & subscriptions → Subscriptions → Storyblocks → Cancel.
• For purchases via these stores, Apple or Google handle billing and refunds; Storyblocks does not control those payments.

What happens when you cancel

Access after cancellation

If you cancel a direct web subscription, you retain access through the end of the paid period.

For store purchases, access usually continues until the end of the current billing period; check your store receipt for exact timings.

Account and content

Your account and download history generally remain available after cancellation, but licensing rights for downloaded content persist according to Storyblocks terms.

If you need copies of receipts or license records, download or save them before you lose access to account features you regularly use.

Will I get a refund?

Storyblocks direct subscription refunds

Storyblocks’ policy states there are no partial or prorated refunds once a subscription payment is received.

The company grants licensing for the full paid period; unused time typically does not qualify for automatic pro rata refunds.

Exceptions and store refunds

• If you have not downloaded any content since the last payment, contact Storyblocks support to request assistance - support may consider exceptions.
• Purchases made through the App Store or Google Play follow Apple’s or Google’s refund procedures; Storyblocks does not process those refunds.
• There is no evidence in Storyblocks’ published policy of a 14‑day automatic withdrawal or statutory refund right provided by Storyblocks itself.

Storyblocks plans and pricing

Price overview

Storyblocks lists plans that are billed annually with monthly-equivalent prices shown. Exact local prices and currency may vary.

Business and enterprise pricing is not publicly listed and may require a separate quote.

Plan details

Your consumer rights in Nigeria

Local consumer protections

Nigerian consumers are protected by local consumer protection laws and general contract law principles that may apply to digital purchases.

Statutory rights in Nigeria may provide remedies when services are misrepresented or defective.

How rights interact with Storyblocks policy

• Storyblocks’ no‑pro rata refund policy does not necessarily override Nigerian statutory rights if the product or licensing was misrepresented.
• For store purchases (Apple/Google), follow the store’s refund process; you may also raise disputes through your payment provider or local consumer authorities if necessary.

Customer experiences

Positive feedback

Many users praise fast and helpful customer support, responsive billing corrections, and an extensive, high‑quality media library.

Reviewers often highlight the user‑friendly interface and value for money on unlimited plans.

Common complaints

Complaints include confusing price presentation (monthly price shown but billed annually), search and download issues, and occasional slow support responses.

Some users report billing mistakes, disputes over YouTube copyright claims, and pressure to upgrade to higher‑cost license tiers.

Documentation checklist

What to prepare before cancelling

• Account email and login method (Storyblocks account or Apple/Google account).
• Order number or subscription receipt (from Storyblocks or your store receipt).
• Date of next renewal and billing method (card, PayPal, Apple ID, Google account).

What to keep after cancelling

• Copies of invoices, license confirmations for downloaded assets, and any support case numbers.
• Saved copies of important downloaded media and usage records in case account access changes later.

Common mistakes

Mistaking displayed price for billing frequency

Many users have expected a true monthly billing cycle because a "monthly" price is displayed prominently, but the subscription is billed annually.

Always check the fine print on the checkout page for "billed annually" to avoid surprise annual charges.

Not cancelling in the right place

Trying to cancel via Storyblocks when you purchased through Apple or Google will not stop store billing; you must cancel through the store if that is where you bought it.

Similarly, cancelling via the store does not notify Storyblocks customer support - keep receipts and take screenshots when cancelling.

Comparative recap

Quick platform comparison

After cancelling

Steps to confirm cancellation

• Save the cancellation confirmation, screenshot the subscription status, and keep your last invoice.
• Monitor your bank or card statement to ensure no unexpected renewals occur.

Helpful links

• Storyblocks main site
• Storyblocks support portal
• Manage Apple subscriptions
• Manage Google Play subscriptions

Address

Company mailing address

Footage Firm, Inc. (Storyblocks)

1515 N Courthouse Road - Suite 1000, Arlington, Virginia 22201, USA

Support contact reminder

For direct subscription issues, use the Storyblocks support portal or your account settings to open a support case.

For App Store or Google Play purchases, contact Apple or Google support respectively for billing and refund requests.