Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Clearwave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Clearwave: Easy Method
What is Clearwave
Overview
Clearwave is a commercial car wash membership service (branded Clearwave car wash in its Terms of Service) that bills customers on a recurring basis for membership access and services.
The company’s public Terms of Service (effective September 1, 2024) describe billing, cancellation, and refund rules and identify a U.S. address for the business.
Multiple entities note
There are multiple companies using the name "Clearwave" worldwide in different industries (car wash, internet, etc.).
This guide focuses on the Clearwave car wash membership referenced in the official Terms of Service linked below.
How to cancel Clearwave
Required notice and timing
Clearwave requires at least 48 hours' notice before your next billing date to cancel a membership.
If you do not provide that notice, your membership will renew for the next billing cycle per the Terms.
Cancellation methods
- Website: Follow the cancellation option in your Clearwave account or the company website. See the official Terms: Clearwave Terms of Service.
- In person: Visit a participating Clearwave location and request cancellation; ensure staff record your request and provide confirmation.
- Customer service: Contact Clearwave customer support and request cancellation; request written confirmation (email or screenshot).
What happens when you cancel
Access and service period
Membership ends at the end of your current billing cycle; cancelling does not immediately terminate access unless stated otherwise by the company.
You retain access to benefits through the paid period but will not be billed after the current cycle if cancellation was timely.
Renewal and billing
Automatic renewal will stop only if Clearwave has received your cancellation with at least 48 hours' notice before the next billing date.
Keep a confirmation of cancellation to prevent disputes about future billing.
Will I get a refund?
Standard refund policy
Clearwave’s Terms state there are no prorated refunds or credits for partial months or unused services after cancellation.
Memberships end at the cycle’s end; refunds are not issued for the unused portion of a billing period.
Exceptions and billing errors
- Refunds may be issued only for billing errors or overcharges, and any approved refund will be returned to the original payment method.
- There is no automatic 14‑day right of withdrawal in the Terms; unrelated 14‑day policies found elsewhere do not apply to this entity.
Sources: Clearwave Terms of Service, analysis of other secondary sources: connectall.info.
Clearwave plans and pricing
Plan overview
Below are estimated plan-level pricing notes converted from USD sources; no official EUR pricing in Nigeria was found for 2024 - 2025.
Values are approximate and shown per month where provided.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Small practice (1 - 10 users) | approx. €46 per user/month | Monthly | Patient check-in, insurance verification, digital forms |
| Single provider Basic plan | approx. €367/month | Monthly | Essential features for single-provider practice |
| Mid-size (~10 providers) | approx. €919/month | Monthly | Broader user coverage |
| Large enterprise (~100 users) | approx. €4,600/month | Monthly | Enterprise-level user scale |
Your consumer rights in Nigeria
Local consumer protection context
Nigerian consumer protection principles can include statutory rights to withdraw or cooling-off periods for certain goods and services.
These national protections can differ from contractual terms that are governed by foreign law.
Practical steps for Nigerian consumers
- If you believe Clearwave’s Terms (which state no refunds) conflict with Nigerian law, consider lodging a complaint with Nigerian consumer protection agencies.
- Keep documentation of your purchase, communications, and the Clearwave Terms to support any complaint.
Note: Clearwave’s Terms specify Illinois law governs the agreement; this may affect dispute resolution and legal options.
Customer experiences
Negative reports
There are multiple online complaints about a different Clearwave (internet/fiber) describing billing problems, charges after cancellation, unresponsive support, and stability issues.
Example reports include threads on Reddit describing billing after cancellation and poor customer service responsiveness: Reddit discussion.
Absence of verified positive reviews
No verified positive customer reviews were included in the source data for the Clearwave car wash membership in the provided dataset.
When researching, verify that reviews refer to the same Clearwave entity (car wash vs. internet) before relying on them.
Documentation checklist
Essential documents to collect
- Account username/email and customer ID for your Clearwave account.
- Receipt or proof of the most recent payment and billing statements.
- Copy or screenshot of the Clearwave Terms of Service in effect when you subscribed.
Proof of cancellation and correspondence
- Written confirmation of your cancellation request (email, in-person receipt, or screenshot).
- Any follow-up communications with customer service, including dates and agent names if available.
- Records of charges after cancellation (bank statements, screenshots) if disputing billing.
Common mistakes
Timing errors
Missing the 48‑hour notice window is a frequent mistake; if notice is later than 48 hours before billing, the membership will often renew.
Example: Submitting a cancellation request the day before billing may still trigger another charge for the next cycle.
Expecting prorated refunds or relying on unrelated policies
Assuming you will receive a prorated refund for unused days is a common error; the Terms expressly deny prorated refunds.
Also avoid relying on other sources that mention a 7‑day notice or a 14‑day withdrawal right unless those are explicitly in your contract.
Comparative recap
Quick policy comparison
| Feature | Clearwave (car wash) | Typical alternative (common SaaS/club) |
|---|---|---|
| Notice required to avoid renewal | At least 48 hours before next billing date | Often 24 - 30 days or monthly portal cancellation |
| Prorated refunds for unused period | No prorated refunds or credits | Some services prorate or offer partial refunds |
| Refunds for billing errors | Allowed; refunded to original payment method | Typically allowed with proof of error |
| Governing law | Illinois law (per Terms) | Varies by provider; often local jurisdiction |
After cancelling
What to verify after you cancel
Confirm you received written confirmation of cancellation and retain it for at least one billing cycle.
Monitor your payment method for any unexpected charges and save records if you need to dispute.
Helpful links and next steps
- Clearwave Terms of Service: https://clearwavecarwash.com/terms-of-service/
- Analysis note mentioning 48‑hour vs. 7‑day claims: subscribed.fyi Clearwave cancellation guide
- Reference on 14‑day statement not applying: connectall.info
Address
Corporate address
Clearwave (as listed in the Terms):
400 Perimeter Center Terrace, Suite 700, Atlanta, GA 30346, United States.
Notes on contacting
If you are in Nigeria, include local time and clear account details when contacting customer service to speed resolution.
If your rights under Nigerian law appear to be affected, collect your documentation and contact Nigerian consumer protection authorities for guidance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.