Cancel Club Car Wash: Easy Method

What is Club Car Wash

Overview

Club Car Wash is a company offering membership-based car wash and valeting services, including monthly unlimited and basic wash plans for different vehicle types.

Presence and documentation

Publicly available documentation specific to Nigeria could not be located for Club Car Wash.

The company is registered in the UK with a listed office at Hazlemere Golf Club, Penn Road, High Wycombe, HP15 7LR.

How to cancel Club Car Wash

Cancel via app or website (recommended first step)

• Open the Club Car Wash app or log in to the web account where you purchased the membership.
• Look for "Account", "Subscriptions", or "Membership" and follow the on-screen cancel or manage subscription links.
• Save screenshots or confirmation emails showing the cancellation attempt and date.

If you cannot cancel in the app or web

• Check the store where you subscribed (Apple App Store or Google Play) and cancel the subscription there if it was billed through your app store account.
• Contact your bank or card provider to stop future payments, and consider asking for a chargeback only after reasonable attempts to resolve with the company.
• If the app or website does not allow cancellation, document your attempts and contact Club Car Wash customer support by email or phone if available.

What happens when you cancel

Access and service after cancellation

In many subscription services you keep access until the end of the paid period; no Nigeria-specific Club Car Wash rules were found to confirm this.

Expect variations: some plans end immediately, others continue until the billing period expires - confirm with support.

Renewal and account data

Cancellation should prevent future automatic renewals, but lacking explicit local terms, confirm renewal settings in your account or app store.

Companies often retain account data for administration; ask support how long your personal data will be kept and request deletion if needed.

Will I get a refund?

Publicly available information

No Nigeria-targeted refund policy for Club Car Wash was found in publicly available documentation.

Because no specific 14-day or other statutory refund terms were found, refunds cannot be guaranteed based on available information.

Practical exceptions and steps

• If you were charged after cancellation, gather evidence (screenshots, emails) and ask the company for a refund in writing.
• If the company refuses, contact your bank/card issuer to request a reversal or dispute the charge.
• If you experienced damage or poor service, document vehicle damage with photos and request compensation in writing; keep records of all correspondence.

Club Car Wash plans and pricing

Available plans (sourced data)

Pricing below is based on provided Riltouche Wash Club figures converted from euros where shown.

Notes about the table

Exchange rate used for NGN conversions: ₦1 ≈ €0.0005864 (so €1 ≈ ₦1,705.39).

Your consumer rights in Nigeria

Legal framework (general)

Nigerian consumers generally have protections under the Federal Competition and Consumer Protection Act (FCCPA).

No Club Car Wash terms were found that reference the FCCPA or Nigeria-specific statutory cooling-off or refund entitlements.

Practical steps to assert your rights

• Contact the seller first with documented evidence and a clear refund or cancellation request.
• If unresolved, file a complaint with the Federal Competition and Consumer Protection Commission: fccpc.gov.ng.
• Consider contacting your bank or card issuer to dispute charges if you cannot reach a resolution with the company.

Customer experiences

Summary of negative reports

Public reviews include numerous complaints about inability to cancel memberships via the app and continued billing afterward.

Other reported issues include billing errors (double billing), unfulfilled discounts, and unresolved charge disputes.

Service quality and damage reports

Several reviews allege vehicle damage during washes (scratches, broken lenses) with claims the company refused responsibility.

Customers also report poor service quality such as incomplete washing, lack of drying/manual finishing, and slow or unresponsive customer support.

See customer reviews: Trustpilot - Club Car Wash.

Documentation checklist

Essential documents to gather

• Subscription confirmation emails or receipts showing plan and billing start date.
• Screenshots of account status, subscription pages, and any error messages when attempting to cancel.
• Bank or card statements showing the charges (include dates and amounts).

Evidence of service issues or damage

• Photos of vehicle damage with timestamps and location if possible.
• Written communications with Club Car Wash (emails, in-app messages) and customer support reference numbers.
• Witness statements or garage repair estimates if you pursue compensation for damage.

Common mistakes

Assuming cancellation without confirmation

Many customers believe they cancelled but did not retain confirmation; always save a cancellation confirmation or screenshot.

Not verifying cancellation in the billing source (app store or card) can lead to continued charges.

Delaying evidence collection and escalation

Waiting too long to gather receipts, photos, and messages reduces your ability to dispute charges or claim damages.

If you only contact one channel (e.g., app support) and not your bank or consumer protection agency, you may miss faster remedies.

Comparative recap

Overview of key comparison points

The table below summarizes pricing, clarity of cancellation, refund policy presence, and reported service issues based on available information.

Notes on interpretation

“Cancellation clarity” and “Refund clarity” reflect whether Nigeria-specific terms were found; absence means users should take extra precautions.

After cancelling

Follow-up actions

• Keep all cancellation confirmations and monitor your bank statement for future charges.
• If you are billed after cancellation, contact the company with evidence and request a reversal.

Where to get help

• Federal Competition and Consumer Protection Commission: fccpc.gov.ng
• Apple support on cancelling subscriptions: support.apple.com
• Google Play subscriptions help: support.google.com
• Customer reviews and reports: Trustpilot - Club Car Wash

Address

Registered office

CLUB CAR WASH & VALETING LIMITED

Hazlemere Golf Club, Penn Road, High Wycombe, England, HP15 7LR

Notes on service locations

Publicly listed physical locations for Club Car Wash may include sites outside Nigeria; no Nigeria-specific office or contact was found in the documentation reviewed.

If you need local assistance, contact your payment provider or local consumer authority for next steps.