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I hereby notify you of my decision to terminate the contract relating to the Cvhelp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Cvhelp: Easy Method
What is Cvhelp
Cvhelp (also presented as CVHelp / CV.co) is an online CV and resume builder and subscription service that offers templates, editing suggestions, and related hiring tools. The service is operated by Hiring Products Limited and is accessible via web and help-center portals.
The service combines a web app and a support/help portal; cancellation and refund terms are documented in its Help Center and User Agreement. See official pages for full legal text.
Service overview
Cvhelp provides a paid subscription to premium builder features plus free account options. Features include resume templates, guided editing, and account storage of documents.
Where it is managed
The primary management interfaces are the Cvhelp website (CVHelp.com / cvhelp.co.uk) and the CV.co Help Center. Contact and legal details are given in the company’s user agreement and help articles.
How to cancel Cvhelp
Cancel on the Cvhelp website
- Sign in at the homepage and go to "My account".
- Follow account or subscription settings to request cancellation.
- You should receive an email confirming your cancellation request.
- Reference: User Agreement.
Cancel via CV.co Help Center
- Open your CV.co Help Center profile or support article pages.
- Go to the Subscription section and click the "Cancel Subscription" button.
- Keep any confirmation emails or screenshots of the canceled status for records.
- Reference: Help Center - Cancel.
What happens when you cancel
Access and renewal
After cancellation your paid subscription will stop renewing at the end of the current billing period unless otherwise stated in a confirmation.
Access to premium features typically ends once the paid period expires. Keep a copy of your CVs before expiry if you need offline copies.
Data and accounts
Documents remain stored after subscription cancellation unless you request deletion. For free account deletion you must contact privacy support.
To request deletion of a free account email privacy@hiringproducts.com. Reference: User Agreement.
Will I get a refund?
Standard refund policy
CV.co (web version) offers a 14-day full refund guarantee - "guaranteed full refund - no questions asked" within 14 days of purchase.
Follow the Help Center steps to request this refund within the guarantee period. Reference: How to request a refund.
Limitations and exceptions
- Refunds can only be processed for payments made within the last 90 days due to technical limitations. (Refund policy).
- Cvhelp does not guarantee refunds outside stated policies; cases may vary and support decisions are final per their terms.
- No platform-specific App Store / Google Play refund terms were found in the Help Center; those platforms’ rules may apply instead.
Cvhelp plans and pricing
Available plan details
Publicly available plan names and standard prices are not listed in the referenced help pages.
Individual charges reported in reviews (example: a recurring £17.90 monthly) indicate prices can vary by offer or region.
Pricing table
| Plan | Price | Billing | Refunds |
|---|---|---|---|
| Varies | Varies | Varies | 14-day full refund policy (subject to 90-day processing limit) |
Your consumer rights in Nigeria
Relevant Nigerian protections
Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer protection and may assist with unfair contract terms or misleading charges.
If you believe you were misled or charged unfairly, you can lodge a complaint with the FCCPC and provide supporting evidence.
Practical steps for Nigerians
- Keep receipts, emails, screenshots and subscription details when disputing charges.
- Contact your bank to query or block recurring transactions and ask about chargeback options.
- Consider filing a complaint with FCCPC if Cvhelp support cannot resolve the issue.
Customer experiences
Positive reports
Some users praise Cvhelp for responsive customer support and an easy-to-use builder. One Trustpilot reviewer gave a 5/5 rating and noted helpful suggestions.
There are reports of prompt refunds for clear billing mistakes in individual cases.
Negative reports
Several users have reported unexpected recurring charges after a low-cost sample or trial and difficulty cancelling or locating accounts in support systems.
Examples include recurring monthly charges and support communications that did not resolve billing problems for some customers.
Documentation checklist
Before contacting support
- Account email and username used to sign up.
- Order number, receipt or payment confirmation.
- Screenshots of subscription settings and any billing notices.
When escalating disputes
- Copies of emails or chat transcripts with Cvhelp support.
- Bank statements showing the charge(s) and dates.
- Notes of the steps you took to cancel, including timestamps.
Common mistakes
Assuming trials cancel automatically
Many users forget to manually cancel before a trial or sample ends and are then charged full subscription fees.
Always check the trial end date and cancel at least one day before to avoid renewal.
Not keeping confirmation records
Users sometimes rely on verbal support assurances and do not save confirmation emails or screenshots, making disputes harder to prove.
Always save confirmation emails and take screenshots of the subscription status and any "cancelled" messages.
Comparative recap
Snapshot comparison
This table summarizes key points for Cvhelp web/CV.co and platform stores (Apple/Google) where platform-specific terms were not found in Cvhelp materials.
Table summary
| Feature | Cvhelp (web / CV.co) | App Store / Google Play |
|---|---|---|
| How to cancel | My account on website or "Cancel Subscription" in Help Center profile | Follow Apple/Google subscription management (not specified by Cvhelp) |
| Refund policy | 14-day guaranteed full refund; refunds limited to payments within 90 days | Subject to Apple/Google refund rules; Cvhelp has no platform-specific terms published |
| Data after cancel | Documents remain stored; free account deletion via privacy email request | Likely similar, but subject to app-store account data policies |
After cancelling
Confirmations to keep
- Save the cancellation confirmation email or screenshot immediately after cancelling.
- Monitor bank/statement for final charges and keep evidence for any disputes.
Useful links and next steps
- Help Center: How do I cancel my subscription?
- Refunds: How to request a refund and Refund policy.
- User agreement and privacy: Cvhelp User Agreement.
- Privacy deletion requests: email privacy@hiringproducts.com.
Address
Company legal address
Hiring Products Limited - Legal Department, DMCA Designated Agent
Postal address
2nd Floor Innovation House, 46 Reid Street, Hamilton HM 12, Bermuda