Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Emastered service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Emastered: Easy Method
What is Emastered
Service overview
Emastered is an online audio mastering service that uses automated (AI) processing to prepare songs for release. It provides users with mastered files and optional distribution tools.
Who typically uses it
Independent musicians, producers, and small labels use Emastered for affordable, fast mastering without booking a human engineer. Results and control levels vary by track and user needs.
How to cancel Emastered
Canceling via the web
- Log into Emastered on the web.
- Click your email in the top-right corner.
- Select "My Account" → "Account Settings" → "Change Plan" → "Cancel".
- Follow on-screen prompts to confirm cancellation; the site confirms completion.
App subscriptions and other platforms
Cancellation is available only through the web interface according to Emastered help pages.
If you subscribed via the App Store or Google Play, cancel through that platform's subscription settings, because web help does not explicitly cover in-app cancellation.
What happens when you cancel
Billing and access
Cancelling via the web stops future billing immediately. You will not be charged again after cancellation.
Access to paid features continues until the end of your current billing period, after which your account reverts to the free or limited tier.
Account data and content
You retain ownership of uploaded content after cancelling, but you should download any masters you need before access ends.
Emastered's Terms of Service allow the company to modify or terminate services, so keep copies of your work and confirmations.
Will I get a refund?
Standard refund policy
Emastered offers refunds within 14 days of purchase under its Money Back Guarantee, subject to usage limits.
- Refunds are available if fewer than 4 songs have been downloaded within the first 14 days.
Refund mechanics and exceptions
Refunds are issued to the original payment method only; Emastered cannot redirect refunds to a different card or account.
If the original card is inactive, the handling of the refund is determined by the card issuer or bank. See the support article for full details: Refund eligibility.
Emastered plans and pricing
Pricing visibility
Official Emastered pricing is listed in USD on its site. No Nigeria-specific or Euro-denominated pricing was found for 2024/2025.
If you need exact costs, check the Emastered website while signed in to view plan details in USD.
Quick summary table
| Plan name | Price | Billing cycle | Notes |
|---|---|---|---|
| Plan details | Varies | Varies | Official prices shown in USD on Emastered site |
Your consumer rights in Nigeria
Local protections and remedies
Nigerian consumers can rely on national consumer protection frameworks for unfair practices, including the Federal Competition and Consumer Protection Commission (FCCPC).
If a digital service breaches terms or mischarges you, you can lodge complaints with the FCCPC or seek dispute resolution through the appropriate consumer body.
Practical steps in Nigeria
- Keep purchase records, screenshots, and communications from Emastered.
- Contact Emastered support first to request refund or resolution.
- If unresolved, file a complaint with FCCPC and consider small claims or legal advice for larger disputes.
Customer experiences
Positive feedback
- Many users praise mastering quality, ease of use, and added distribution options (Trustpilot).
- Independent reviews often highlight affordability, speed, and studio-like results for users without mastering expertise.
Negative feedback
- Some users report being charged after attempting to cancel or issues with payment detail removal.
- Others criticize the AI masters as over-compressed or lacking a human feel, and note limited manual control.
Documentation checklist
What to gather before contacting support
- Account email and username associated with Emastered.
- Order ID or transaction reference from the original payment.
- Purchase date and the number of songs downloaded.
Additional helpful items
- Screenshots of your account settings showing cancellation or plan status.
- Bank statements or payment receipts showing charges you dispute.
- Device/platform used to subscribe (web, iOS App Store, Google Play).
Common mistakes
Assuming cancellation occurred
Some users believe cancelling once is enough without confirming the final confirmation screen or email. Always keep a cancellation confirmation.
Example: closing the browser before completing the last confirmation step can leave the subscription active.
Missing refund conditions
Requesting a refund after exceeding the 14-day window or after downloading 4+ songs will likely be denied under Emastered policy.
Example: expecting a pro-rated refund or redirecting the refund to a different card are common misunderstandings.
Comparative recap
Overview table
| Feature | Emastered (web) | Typical App Store/Google Play |
|---|---|---|
| Cancellation method | Web account settings (Account Settings → Change Plan → Cancel) | Cancel via App Store / Google Play subscription management |
| Refund window | 14 days, subject to fewer than 4 downloads | Varies by platform; Apple/Google have their own refund processes |
| Refund destination | Original payment method only | Original payment method; platform rules apply |
| Pricing transparency | Listed in USD on site; Nigeria pricing not shown | App stores may show local currency equivalents |
After cancelling
Immediate actions
- Download and back up any mastered files you need before your access ends.
- Save cancellation confirmation emails or screenshots for your records.
Support and follow-up
If you need help with cancellation or refunds, contact Emastered support via the help center: Emastered Help Center.
For terms and service details, see: Emastered Terms.
Address
Company headquarters
Emastered, LLC
3900 W Alameda Ave Ste 1200, Burbank, California 91505, United States
Notes on local contact
No Nigeria-specific postal address was found. Use the Emastered Help Center for support or the headquarters address for formal correspondence.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.