Cancel GOODSHORT online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Goodshort service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Goodshort: Easy Method
What is Goodshort
Overview
Goodshort is a short-drama streaming app that offers VIP subscriptions for ad-free and full access to its short content library.
The app operates on a freemium model with one-time coin purchases and recurring VIP plans sold via its website and app stores.
Where it operates
Goodshort appears to operate from Singapore and serves users internationally through web and mobile apps.
No Nigeria-specific postal address was found in English-language official sources; support is provided via the app and website.
How to cancel Goodshort
If you subscribed on Goodshort's website
- Go to your subscription page on goodshort.com.
- Find the auto-renew or subscription toggle and switch off auto-renew to cancel future payments.
- You will retain access until the end of the current billing cycle; Goodshort does not issue partial refunds.
If you subscribed via app stores
- Apple App Store (iOS): Open Settings → your name → Subscriptions → GoodShort → Cancel.
- Google Play (Android): Open Play Store app → profile icon → Payments & Subscriptions → Subscriptions → GoodShort → Cancel.
- If you don’t see GoodShort listed in the store subscriptions but are being billed, follow the "third-party confusion" steps below.
Third-party confusion and support contact
- Some users, especially on iPhone, report the subscription not appearing in Apple Subscriptions while being billed directly by Goodshort.
- In such cases, contact Goodshort support by email or via their website support/contact page to request cancellation and clarification.
What happens when you cancel
Access and billing
When you cancel auto-renew, you keep access to VIP features until the end of your current paid billing cycle.
No partial refunds are normally issued for cancelled periods; future billing simply stops at the cycle end.
Data and account
Cancelling a subscription does not necessarily delete your account or viewing history; account data handling follows Goodshort's privacy policy.
If you want account deletion, contact support and request data removal according to applicable privacy rules.
Will I get a refund?
Official refund policy
Goodshort’s Terms of Use state that, except where specifically provided, payments are non-refundable.
If you unsubscribe, you may continue to use the service until the billing cycle ends but refunds are not guaranteed.
Exceptions and reported problems
- Goodshort may, at its sole discretion, offer refunds, discounts, or credits to any subscriber.
- User reports indicate many refund requests are not honoured, especially after billing or cancellation issues.
- If you believe you are wrongly charged, request a refund from Goodshort and keep records; if unresolved, consider a chargeback or complaint to a regulator.
Goodshort plans and pricing
Main plans
Below are the observed VIP weekly plans in Nigerian Naira with approximate euro equivalents.
Prices and conversions may change; use the table for a quick reference and check the app or website for current rates.
| Plan | Price (NGN) | Approx. EUR | Period | Features |
|---|---|---|---|---|
| Weekly VIP | ₦9 900 | €5.57 | Weekly | VIP membership - ad-free, full access |
| Weekly VIP (higher tier) | ₦14 900 | €8.98 | Weekly | VIP membership - ad-free, full access (higher-tier) |
Other purchases
Other coin packages (e.g., 100 coins for ₦1 500, 500 coins for ₦7 900) are available but exact euro conversions can vary with exchange rates.
Check in-app prices and local currency totals before purchasing; app-store conversions may differ from web prices.
Your consumer rights in Nigeria
Cooling-off and refunds
Under many jurisdictions including Nigeria, consumers commonly have a cooling-off period (often 14 days) to cancel digital purchases and request refunds.
Goodshort’s non-refund policy may conflict with consumer protection if terms were not clear before purchase.
Complaints, chargebacks and regulators
- If Goodshort fails to provide an effective cancellation mechanism or ignores refund requests, you may contact your bank to request a chargeback for wrongful charges.
- You may also lodge complaints with the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria: fccpc.gov.ng.
- Repeated billing after cancellation or lack of response may be considered unfair or deceptive under Nigerian consumer protection rules.
Customer experiences
Positive feedback
- Many users rate Goodshort highly on Google Play with praise for the concept and short dramas.
- Users describe the content as enjoyable and praise the app for accessible short-form entertainment.
Negative feedback
- Frequent complaints concern billing difficulties: inability to cancel, charges continuing after cancellation, and poor customer support replies.
- Other complaints cite high cost for very short content, buggy coin/ad systems, and difficulty obtaining refunds; some users label the service a "scam".
Documentation checklist
To prepare for support requests
- Subscription receipt showing date, amount, and payment method (email or in-app receipt).
- Account username or email used with Goodshort and screenshot of subscription settings if visible.
- Record of cancellation attempts (screenshots or timestamps) and any reply from Goodshort support.
For disputes or chargebacks
- Bank or card statement lines showing the charge(s) from Goodshort.
- All communication with Goodshort support and screenshots proving inability to cancel (if applicable).
- Reference numbers from support interactions, plus the app-store or website subscription page screenshots.
Common mistakes
Cancelling in the wrong place
Users often try to cancel inside the app but purchased the subscription via Apple or Google, so the subscription must be cancelled in the respective store.
Always check where the charge on your card or statement is processed before cancelling.
Assuming automatic refunds or immediate stop
Many expect an immediate refund or access cut-off; Goodshort typically allows access until the period ends and generally does not issue partial refunds.
Assume no automatic refund - request one explicitly and keep documentation if you plan to dispute the charge with your bank or regulator.
Comparative recap
Quick comparison of cancellation routes
The table below summarises ease of cancellation, refund likelihood and notes for each common route.
| Method | Ease of cancellation | Refund likelihood | Notes |
|---|---|---|---|
| Goodshort website (web) | Usually direct via subscription page | Low (no partial refunds normally) | Switch off auto-renew; access until cycle end |
| Apple App Store (iOS) | Cancel through device Settings → Subscriptions | Low to moderate (via Apple support in some cases) | If subscription not listed, billing may be direct - contact Goodshort |
| Google Play (Android) | Cancel through Play Store → Subscriptions | Low (Google may help for billing errors) | Check Play Store subscription listing before disputing charges |
| Third-party / unclear billing | Confusing; requires support contact | Low (user reports of refunds not honoured) | Collect evidence and consider bank dispute or regulator complaint |
After cancelling
What to check after cancellation
- Confirm the subscription status shows cancelled in the relevant place (website, Apple, or Google).
- Monitor your bank/card statements for one or two billing cycles to ensure no further charges occur.
Where to get help
- Goodshort website: goodshort.com (support/contact page in the app or site).
- Apple subscriptions help: https://support.apple.com.
- Google Play subscriptions help: https://support.google.com.
- Nigerian regulator (FCCPC): https://fccpc.gov.ng for consumer complaints and guidance.
Address
Registered address
Goodshort appears to operate from Singapore. The listed address is:
112 ROBINSON ROAD #03-01 ROBINSON 112 SINGAPORE (068902)
Nigeria presence
No Nigeria-specific postal address was found in publicly available English-language sources.
For Nigeria-related disputes, use in-app support, your bank, or the FCCPC for further action.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
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