Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Grubhub service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Grubhub: Easy Method
What is Grubhub
Service overview
Grubhub is a US-based online food ordering and delivery platform that connects diners with local restaurants through a website and mobile apps.
The service offers a paid membership (Grubhub+) with benefits such as delivery fee credits where available, but Grubhub does not appear to operate publicly in Nigeria.
Membership focus
Grubhub+ is a subscription product sold through Grubhub directly and via app stores (Apple, Google Play).
Membership management and billing depend on where you subscribed (Grubhub site/app or a third-party app store).
How to cancel Grubhub
Cancel in the Grubhub mobile app
- Open the Grubhub app (iOS or Android).
- Tap Account → Grubhub+ membership → Manage Membership → Cancel.
- Follow on-screen prompts to confirm cancellation.
Cancel on the web or via third-party platforms
- On desktop: log in at grubhub.com or seamless.com, open your account dropdown → Grubhub+ → Cancel membership → confirm.
- If you subscribed through Apple App Store: go to iOS Settings → Apple ID → Subscriptions → select Grubhub+ → Cancel.
- If you subscribed through Google Play: open Play Store → Profile → Payments & Subscriptions → Subscriptions → Grubhub+ → Cancel.
- Important: cancel in the platform where you purchased. Cancelling inside Grubhub may not stop App Store or Google Play billing.
What happens when you cancel
Access after cancellation
After you cancel, you typically retain Grubhub+ benefits until the end of the current billing period.
Membership does not immediately terminate if you cancel mid-period; access usually continues through the paid cycle.
Renewal and data
Cancellation prevents future automatic renewals if done before the next billing cycle cutoff (see next paragraph).
Grubhub retains account and order data per its privacy policy; cancelling a membership does not delete your account automatically.
Will I get a refund?
General refund policy for memberships
Grubhub generally does not provide refunds or pro‑rated credits for partially used membership periods.
Refunds for memberships are made only at Grubhub’s discretion and are not guaranteed.
Exceptions and timing
- You must cancel at least 24 hours before the next billing cycle to avoid being charged for the next period.
- If you subscribed via Apple or Google Play, refunds or cancellations must be handled through those platforms; cancelling in Grubhub may not stop platform billing.
- Order refunds (not memberships) must be requested via Grubhub customer support and may require contacting support by phone or chat.
Grubhub plans and pricing
Available plans
Public pricing for Grubhub+ in Nigeria is not available.
Where Grubhub operates, plans and prices may vary by country and platform.
Pricing table
| Plan | Price | Billing |
|---|---|---|
| Grubhub+ | Varies | Varies |
Your consumer rights in Nigeria
Local applicability
There is no Nigeria-specific Grubhub cancellation or refund policy publicly available, so global terms usually govern membership agreements.
Because Grubhub does not appear to operate in Nigeria, local enforcement may be limited and platform terms will be primary.
Legal considerations
- Nigerian consumer protection law may offer rights for unfair terms or misleading practices; consult a local adviser for precise legal advice.
- Grubhub settled a U.S. FTC action (Dec 2024) that required clearer billing and easier cancellations, which may indirectly improve transparency globally.
Customer experiences
Positive feedback
Some users praise Grubhub for fast, easy ordering and a wide restaurant selection where the service is available.
Membership perks are occasionally cited as useful for frequent users in supported regions.
Negative feedback
- Common complaints include late deliveries, cold or missing items, and difficulty obtaining refunds.
- Many customers report receiving credits instead of cash refunds and trouble using or redeeming those credits.
- Some reviews accuse Grubhub of cancelling orders without notice or misdelivering food; overall ratings on review sites have been mixed to poor in many markets.
Documentation checklist
What to have ready before you cancel
- Grubhub account email or username.
- Order numbers or membership confirmation emails (if disputing charges).
- Proof of payment (bank statement or app store purchase history) when relevant.
When requesting refunds or disputes
- Dates and times of problematic orders or charges.
- Photos of missing or incorrect items where possible.
- Records of chats or communications with support.
Common mistakes
Not cancelling in the right place
Many users cancel inside the Grubhub app but originally subscribed through Apple or Google Play, so billing continues from the app store.
Always check your subscription source and cancel in that platform to stop automatic renewals.
Waiting until the last minute
Failing to cancel at least 24 hours before the next billing date can result in another charge for the next period.
Set a calendar reminder to cancel a day or two before renewal if you plan to stop the membership.
Comparative recap
Quick comparison table
| Feature | Grubhub (general) | Notes for Nigeria |
|---|---|---|
| Cancellation method | App, website, or app-store subscriptions via Apple/Google | Use the platform where you subscribed; Grubhub not locally operated |
| Refunds for membership | Generally no pro‑rated refunds; discretionary | Likely same; check purchase platform and Grubhub support |
| Order refunds | Available via customer support; often credits offered | Contact support; local legal remedies may be limited |
After cancelling
Follow-up actions
- Keep confirmation of cancellation (screenshot or email) until your billing cycle ends.
- Check the payment method used (card statement or app store history) to confirm no further charges.
Helpful links
Address
Primary corporate address
111 W Washington St, Suite 2100, Chicago, IL 60602.
Notes about contact
This is the most commonly listed corporate address for Grubhub; for account or billing issues use the online help channels above.
For legal or formal notices, consult Grubhub’s official contact pages or seek local legal advice for jurisdictional questions.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.