Cancel Hubble: Easy Method

What is Hubble

Overview

Hubble is a platform connecting learners and startup advisors for one-on-one mentorship and consultation calls, and it also appears alongside other entities using the Hubble name (e.g., Hubble Connected hardware/services).

Primary services

The core Hubble service covered here is the mentoring/consultation platform (Circles App / Hubble.social), offering paid consultation calls and subscription plans for premium features.

Note that Hubble Connected is a separate entity that provides hardware and different consumer terms; the two may be confused in reviews and support requests.

How to cancel Hubble

Cancel Consultation Calls (web or app)

• Sign in to your Learner Dashboard on the Hubble web or app interface.
• Locate the booked Consultation Call and choose the cancel option.
• Cancellation is processed manually and remains effective through the end of the current paid billing period for web bookings.
• See Hubble terms for details: Hubble terms of service.

Cancel Subscriptions bought via Apple / Google

• If your Advisor Plan or premium subscription was purchased through the Apple App Store or Google Play Store, cancel directly through that app store.
• Hubble cannot directly cancel in-app subscriptions bought through those platforms; follow Apple/Google cancellation flows and policies.
• For platform guidance see: Hubble service info (platform note).

What happens when you cancel

Access and renewals

When you cancel a Consultation Call or a subscription purchased on Hubble, access typically continues until the end of the current paid period.

Auto-renewal is stopped on cancellation, but access to paid features is usually retained for the remainder of the billing cycle.

Data and account state

Your account, profile, and historical call records generally remain available unless you request full deletion from support.

If you need account deletion, request it explicitly and keep any confirmation communications for your records.

Will I get a refund?

Standard refund policy for consultation calls

Refunds for Consultation Calls may be requested up to 3 days after the scheduled call date; claims are reviewed manually.

• Valid reasons (for example, expert no-show) are considered and may be refunded after review.
• Submit a refund request with supporting evidence as soon as possible.

Exceptions and regional differences

Hubble Connected (a separate entity) states a 14-day cancellation right for EU consumers and 7 days for others; this does not imply the mentoring platform advertises the same statutory rights.

If your purchase was through Apple or Google, refunds and windows are governed by those stores' policies, not Hubble directly.

Further information: Hubble terms of service and Hubble Connected service page.

Hubble plans and pricing

Available plans

Below are the in-app purchase plans and their typical converted prices based on the App Store listing.

Price notes

Prices were converted from Nigerian Naira listings and may vary slightly due to exchange rates applied by Apple or your bank.

Your consumer rights in Nigeria

Cooling-off and statutory rights

Nigeria does not have a widely publicised EU-style 14-day cooling-off rule for digital services; statutory consumer protections differ by jurisdiction and are less prescriptive for in-app services.

Do not assume EU or UK cooling-off rules apply to purchases made in Nigeria unless explicitly stated by the seller or platform.

How to assert rights locally

• Contact Hubble support first with your order details and a refund request.
• If you paid by card, consider contacting your bank for a charge dispute or reversal if you cannot resolve the issue with the provider.
• For App Store purchases, use Apple or Google Play support and their refund/dispute processes.

Customer experiences

Positive feedback

Users praise the Hubble mentoring platform (circles.app) for high-quality advisor connections, useful one-on-one calls, and ease of use.

Many reviewers highlight impactful mentoring and supportive community features on the mentoring platform.

Negative feedback

Reviews for Hubble Connected hardware and associated services frequently report device disconnects, app instability, and poor customer support.

Some users specifically describe difficulties cancelling subscriptions and slow or missing refunds for Hubble Connected services; these complaints appear in public review sites.

Documentation checklist

Essential documents

• Order or booking reference number.
• The email address linked to your Hubble account.
• Receipt or payment confirmation screenshot.
• Date and time of the scheduled consultation call.

Optional supporting items

• Screenshot of cancellation attempts or in-app status.
• Any chat or email correspondence with support.
• Evidence of expert no-show or technical failure (logs, screenshots).

Common mistakes

Cancelling via the wrong channel

Example: trying to cancel an App Store subscription through your Learner Dashboard will not stop Apple/Google charges.

Always cancel in the same channel you used to purchase (store subscription vs. web/app booking).

Missing evidence or timing out

Example: requesting a refund more than 3 days after a consultation without evidence reduces the chance of a successful refund.

Keep timestamps, screenshots, and support messages to strengthen your claim.

Comparative recap

At-a-glance comparison

The table below summarizes cancellation and refund differences between Hubble mentoring services and Hubble Connected hardware/services.

Key distinctions

Note which entity handled the sale (Hubble mentoring vs. Hubble Connected) before choosing a cancellation or refund route.

After cancelling

What to do next

Save confirmation of cancellation and any follow-up emails from Hubble or the app store.

If you do not see a refund you believe is due, contact support immediately and escalate to your payment provider if needed.

Useful links

• Hubble terms of service
• Hubble Connected service information
• Hubble (mentoring) reviews
• Hubble Connected reviews

Address

Mailing address

Baitul Karim, 2nd Floor, Hill Road, Bandra West, Mumbai - 400 050

Notes on cancellation address

No single global cancellation address for all Hubble-branded services has been identified; contact the specific product support channel for the service you used.

Keep all correspondence and reference numbers when you contact support or open disputes with payment providers.