Cancel LEGALSHIELD online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Legalshield service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel LegalShield: Step-by-Step Guide
What is LegalShield
Overview
LegalShield is a subscription legal services provider that offers access to attorneys, document review, and legal advice on a prepaid basis. Memberships are billed monthly in advance and provide varying levels of legal help depending on the plan.
How it is commonly purchased
LegalShield markets primarily to U.S. and Canadian customers and sells memberships online and through app platforms. Nigerian users may access the service through global websites or app stores, but local availability and pricing can differ.
How to cancel LegalShield
Primary cancellation requirements
Cancellations must be submitted in writing and should include your full name, membership number, phone number, and an explicit cancellation request. Keep a copy of your message for your records.
Step-by-step cancellation methods
- Email cancellation: Send a written cancellation request (with the required details) to the support email such as support@legalshieldcorp.com. Save the sent message and any reply.
- Phone cancellation: Call the cancellation/contact line at (844) 714-8494 and request cancellation. Note the date, time, and name of the agent you spoke with.
- Alternative contacts: Use the country- or region-appropriate contact on the LegalShield contact page: LegalShield Contact.
- Written follow-up: If you call, follow up by email with the same written cancellation details to create a paper trail.
What happens when you cancel
Access after cancellation
When a monthly membership is cancelled, access typically continues until the end of the prepaid period already paid for. Confirm the exact access end date in your cancellation confirmation.
Billing and renewals
Canceling should stop future monthly billing, but users report cases where billing continued after cancellation. Monitor bank statements closely for any post-cancellation charges.
Data and account records
LegalShield may retain account and service records per its policies. Request confirmation of account closure and any data-retention terms when you cancel.
Will I get a refund?
Official policy status
LegalShield's public FAQ does not clearly state a general refund policy for routine cancellations. There is no prominent, standardized refund statement visible in official materials.
Possible exceptions and unofficial reports
- Annual memberships: You may only be able to cancel an annual membership any time after the first 12 months, per public FAQs.
- Unofficial reports: Some unofficial sources suggest a possible 60‑day refund request window, but this is not confirmed by LegalShield and should be treated cautiously. See TheCyberArc.
- Complaint examples: Consumers have reported refused refunds in complaints on the BBB and other forums. See example: BBB reviews.
LegalShield plans and pricing
Pricing overview
Public pricing for LegalShield in Nigeria is not provided. LegalShield typically lists pricing in USD for U.S. and Canadian customers.
Table of known pricing data
| Plan | Price | Billing | Notes |
|---|---|---|---|
| LegalShield (general) | Varies | Varies | No publicly available NGN or EUR pricing for Nigeria; U.S./Canada prices in USD only. |
Your consumer rights in Nigeria
Cooling-off and distance sales
Under Nigerian law (Federal Competition and Consumer Protection Act - FCCPA) consumers generally have a 7‑day cooling-off or right of withdrawal for distance contracts concluded online.
Platform and payment exceptions
- Purchases through app stores (App Store, Google Play) may be governed by the store's refund and cancellation rules instead of the vendor's own policy.
- If you paid through a bank card, you may have additional chargeback or dispute options via your card issuer if cancellation or refund attempts fail.
Customer experiences
Positive feedback highlights
Many reviewers praise prompt, professional attorney help, document assistance, and successful outcomes such as restoring disabled social accounts.
See positive summaries on TrustPilot and user reviews: TrustPilot and GottaGrow.
Negative feedback highlights
Multiple consumers report difficulties cancelling: slow responses, ignored emails, and continued billing after cancellation attempts. Some users say bank-level payment blocking was needed to stop charges.
Complaints and anecdotal reports are available on Reddit and consumer sites: Reddit and PissedConsumer.
Documentation checklist
What to include when you cancel
- Your full name as registered on the account.
- Your LegalShield membership number (if available) and contact phone number.
- Clear statement: "Please cancel my LegalShield membership effective immediately" and the date of request.
- Preferred confirmation method (email) and a request for written confirmation of cancellation.
Supporting documents to save
- Copies of emails sent and any replies from LegalShield support.
- Phone call records: date, time, agent name, and reference number if provided.
- Bank or card statements showing any unwanted post-cancellation charges.
Common mistakes
Assuming automatic cancellation
Some users assume account cancellation via the app or a phone call is automatic; without written confirmation, the cancellation may not be recorded. Always request a written confirmation.
Not keeping a paper trail
Failing to save emails, call records, or bank statements weakens your position if billing continues. Collect and store all communications and transaction evidence immediately.
Comparative recap
Quick comparison points
The table below compares core attributes you may consider: customer support, refund clarity, pricing transparency, and local availability.
Comparison table
| Feature | LegalShield | Typical Nigerian local alternative (example) |
|---|---|---|
| Customer support channels | Email, phone (U.S. line), contact page | Local phone and email support; may include in-person options |
| Refund policy clarity | Unclear / not prominently stated | Varies; may be governed by local consumer protection rules |
| Pricing | Varies (USD listed for U.S./Canada; no NGN pricing) | Varies (typically NGN) |
| Cancellation difficulty (user reports) | Multiple reports of difficulty and persistence required | Varies; local providers often easier to contact in country |
After cancelling
Immediate steps to take
- Save the written confirmation of cancellation and note the effective date.
- Monitor your bank or card statements for at least two billing cycles to ensure no further charges.
Helpful links and escalation
- LegalShield FAQ: https://www.legalshield.com/faq/
- Contact page and support: https://www.legalshield.com/contact/
- TrustPilot overview: https://www.trustpilot.com/review/legalshield.com
- If you purchased in Nigeria, see the Federal Competition & Consumer Protection Commission: https://fccpc.gov.ng/
Address
LegalShield corporate address
LegalShield
1 Pre‑Paid Way, Ada, OK 74820, USA
Notes about addresses
No dedicated Nigerian postal address for LegalShield was found in public records. Use the official contact channels above for cancellation requests from Nigeria.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.