Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Peoplefinder service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Peoplefinder: Easy Method
What is Peoplefinder
Service overview
Peoplefinder (also seen as PeopleFinder, PeopleFinders or PeopleFinder.Info) is an online people-search and background-report service that offers one-time reports and subscription plans for ongoing searches.
Typical uses
Users commonly use the service to locate contact details, basic background information and more detailed reports depending on the plan chosen.
How to cancel Peoplefinder
Cancel via website (recommended)
- Log into your account on PeopleFinder.Info.
- Click your account in the top-right, go to Subscriptions, choose Cancel subscription and confirm cancellation.
- If no confirmation appears, email support or use the support form listed on the site to request confirmation.
Cancel on mobile app stores or by phone
- Android (Google Play): Open Google Play Store → Profile → Payments & Subscriptions → Subscriptions → select PeopleFinders → Cancel subscription.
- iOS (App Store): On your device go to Settings → Apple ID → Subscriptions → select PeopleFinders → Cancel Subscription.
- Phone: Call PeopleFinders Customer Care during PST business hours to request cancellation and ask for a confirmation email or cancellation code (call number below).
What happens when you cancel
Access and renewals
When you cancel a subscription, access typically continues until the end of the paid billing period unless the provider states otherwise.
Auto-renewal should be stopped going forward, but you should verify cancellation confirmation to prevent future charges.
Account data and records
Cancelling does not necessarily delete your account or search history; check the service settings or contact support if you need data deletion.
Keep copies of confirmation emails, screenshots of the cancellation page, and transaction records for at least 30 - 90 days.
Will I get a refund?
Standard refund policy
PeopleFinder.Info generally requires refund requests within 14 days of the transaction date for valid reasons such as empty reports or duplicate charges.
Partial refunds for subscriptions may be issued after activation with a deduction for the cost of a full report; processing typically takes up to 10 business days.
Exceptions and limitations
- Invalid refund reasons commonly include dissatisfaction with accuracy, delayed reports, or failure to cancel before renewal.
- Terms note no refund if subscription was not canceled before the next billing cycle and usually allow only one refund per subscription.
- Refunds may take up to 30 days to appear depending on your bank. Some sources report a 3-day refund window for other PeopleFinders domains and possible difficulty securing refunds.
Peoplefinder plans and pricing
Overview
The following table reflects US-listed prices and plans. Local pricing in Nigeria may differ due to currency conversion and App Store adjustments.
Price table
| Plan | Price | Period | Features |
|---|---|---|---|
| PeopleFinders Membership | $24.99 | Monthly | Unlimited searches (basic info) |
| Premium Membership | $29.99 | Monthly | Includes background checks & enriched data |
| People Search Report | $1.99 | One-time | Basic people search report |
| Background Check Report | $9.99 | One-time | More comprehensive report |
| Pro Membership (500) | $119.99 | Monthly | 500 searches included |
| Pro Membership (1000) | $219.99 | Monthly | 1000 searches included |
Your consumer rights in Nigeria
Governing law and protections
In Nigeria, the Federal Competition and Consumer Protection Act, 2018 (FCCPA) requires clear contract terms, honest information and prohibits deceptive trade practices.
Digital services must disclose auto-renewal and refund policies in a way consumers can reasonably find and understand.
Remedies and enforcement
- Consumers may request remedies such as refunds, correction or compensation when paid services are not delivered as advertised.
- If a dispute cannot be resolved with the company, you may report to the Federal Competition and Consumer Protection Commission (FCCPC) or seek redress through Small Claims Courts.
Customer experiences
Positive reports
Some users praise helpful, polite and efficient customer service agents and report successful cancellations and full refunds in individual cases.
There are accounts of effective onboarding support and empathetic service when agents respond promptly.
Negative reports
Many complaints describe confusing sign-ups that led to recurring subscriptions when users expected one-time purchases.
Users often report denied or delayed refunds, difficulty cancelling, inaccurate reports and unresponsive or circular customer service in third-party reviews.
Documentation checklist
What to collect before you cancel
- Account email address and username used for Peoplefinder.
- Transaction date, order ID, and payment method details (card or bank).
- Screenshot of the subscription page, billing entry and any confirmation messages.
Supporting evidence for refund or dispute
- Copies of reports received (or proof of empty/faulty report).
- App store receipts (Google Play or Apple), bank or card statements showing the charge.
- Any email correspondence with support and notes from phone calls (date, agent name, reference number).
Common mistakes
Not confirming cancellation
Many users believe clicking a cancel button is enough but do not save or receive confirmation. Without proof, disputes are harder to resolve.
Always request and keep a confirmation email or screenshot showing cancellation and any reference code.
Cancelling in the wrong place
Some subscribers cancel only within the website but forget to cancel the app-store subscription (or vice versa), allowing auto-renewal to continue.
Verify which platform billed you (Peoplefinder direct vs Google Play vs App Store) and cancel in the corresponding place.
Comparative recap
Quick comparison
| Method | Primary steps | Refund window (typical) | Expected difficulty |
|---|---|---|---|
| Website (PeopleFinder.Info) | Log in → Account → Subscriptions → Cancel → Confirm | 14 days for standard claims | Moderate; keep confirmation |
| Google Play (Android) | Google Play → Profile → Subscriptions → Select → Cancel | Subject to provider policy; 14 days commonly cited | Low to moderate; handled by Google Play billing |
| App Store (iOS) | Settings → Apple ID → Subscriptions → Select → Cancel | Subject to provider policy and Apple rules | Low to moderate; handled by Apple billing |
| Phone support | Call customer care → Request cancellation → Ask for confirmation | Depends on case; follow up in 14 days | Moderate to high; verify agent and reference |
After cancelling
Check your statements
Monitor your bank or card statement for at least two billing cycles to ensure no further charges appear after cancellation.
If you see unexpected charges, contact your bank or card issuer to dispute and use your documented proof.
Escalation and useful links
- PeopleFinder refund policy: Refund Policy.
- PeopleFinder terms: Terms & Conditions.
- Report or seek help in Nigeria: Federal Competition and Consumer Protection Commission (FCCPC).
Address
Corporate contact (USA)
PeopleFinders.com
548 Market St Suite 29296, Sacramento, California 94104, United States
Notes on local contact
No Nigeria-specific postal address was found. Use the website support pages, app-store subscription management, or phone support when available.
If escalation is needed in Nigeria, retain documentation and consider contacting the FCCPC or your payment provider for charge disputes.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.