Cancel Peoplesmart: Easy Method

What is PeopleSmart

Overview

PeopleSmart is an online people-search and background-report service that provides contact details, identity history, and related public-record information.

The service is primarily operated from the United States and is accessed via subscriptions or single searches on peoplesmart.com.

Typical uses

Users commonly use PeopleSmart to find contact information, verify identities, or gather background details for personal or limited business purposes.

Services and available data can vary by location and the records publicly available for the person searched.

How to cancel PeopleSmart

Cancel online (recommended)

• Go to peoplesmart.com and log in to your account.
• Navigate to My Account → Manage Membership.
• Scroll to the bottom of the Manage Membership page and select Cancel.
• Confirm cancellation and keep a screenshot or note of the confirmation screen and any confirmation email.

Cancel by phone or email

• Call the support number (for example: 1-888-813-0008) and request cancellation; note the date, time, and agent name.
• Alternatively, use the site contact form or support email to request cancellation and optionally request account deletion.
• Keep copies of emails and any confirmation responses for your records.

What happens when you cancel

Access after cancellation

After you cancel, future recurring charges should stop, but access typically remains until the end of the current paid billing term.

Expect to retain the service features you paid for until that period expires unless otherwise stated by PeopleSmart.

Data and account handling

Cancellation normally stops billing but does not automatically delete your account or stored data unless you request deletion.

If you want your information removed, include an account-deletion request when you cancel and keep confirmation of that request.

Will I get a refund?

Standard refund policy

PeopleSmart generally does not issue refunds once subscription activity has begun, according to available sources.

Do not expect pro-rated refunds; most reports indicate refunds are not provided after the billing period starts.

Possible exceptions and guarantees

• Some third-party reports mention a “60-day money-back guarantee” if a search was unsuccessful, but this is not confirmed by official policy.
• If you believe you are entitled to a refund, document your case and contact support; if denied, keep records for dispute or consumer-protection steps.

PeopleSmart plans and pricing

Pricing overview

Prices, plan names, and billing cycles vary over time and by promotion or trial offer.

If specific plan details are not visible in your account, check the Manage Membership page or billing emails for current rates.

Plans table

Your consumer rights in Nigeria

Local legal protections

Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, strict “no refund” clauses can be void and treated as unfair.

This means Nigerian consumers may have rights to refunds or remedies even when a merchant claims otherwise.

Practical steps for Nigerians

• Document all communications, dates, charges, and cancellation confirmations.
• If you encounter an unfair no-refund stance or unauthorized charge, consider contacting the Federal Competition and Consumer Protection Commission at fccpc.gov.ng.

Customer experiences

Positive reports

A minority of users report straightforward experiences, noting that cancellation via PayPal or the account interface worked and that the service met expectations.

Some reviewers describe the site as functional and easy to use for basic searches.

Negative reports

Many users report difficulty cancelling, surprise recurring billing, misleading trial offers, and poor customer service responsiveness.

Reports include being charged after attempting to cancel, low-value or inaccurate reports, and extended effort required to stop auto-renewals.

Documentation checklist

Before you cancel

• Account username/email and last four digits of payment method.
• Recent billing statement or receipt showing charge amount and date.

After you cancel

• Screenshot of the cancellation confirmation screen or confirmation email.
• Copies of emails, call logs, agent names, and date/time of phone cancellations.
• Any terms or trial offer screenshots that show promised guarantees or trial length.

Common mistakes

Assuming cancellation is automatic

Many users assume closing a browser or uninstalling an app cancels billing; it does not. You must cancel through Manage Membership or by contacting support.

Always confirm cancellation and retain proof.

Missing proof and timing errors

Failing to capture cancellation confirmation can make disputes harder to resolve, especially when charges post during or after the current billing cycle.

Also check trial-period end dates to avoid unexpected conversions to paid subscriptions.

Comparative recap

Quick feature comparison

After cancelling

Follow-up actions

Verify that no further charges appear on your credit card or bank statements after the next billing date.

If charges continue, contact your payment provider to dispute unauthorized charges and provide cancellation evidence.

Helpful links

• PeopleSmart home: peoplesmart.com
• Federal Competition and Consumer Protection Commission (Nigeria): fccpc.gov.ng

Address

PeopleSmart primary address

P.O. Box 391146, Omaha, NE 68139, USA

Notes on contact

PeopleSmart may use different mailing addresses for other entities or regions; use the website contact page for the most current support channels.