Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Scribd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Scribd: Easy Method
What is Scribd
Overview
Scribd is a subscription service for ebooks, audiobooks, magazines and documents offering on-demand access to a large digital library.
Members access content across web, iOS and Android apps and may retain previously unlocked content per Scribd's model.
Who uses it
Scribd is used by readers who want unlimited-style access to many titles for a monthly fee.
It is available to users in Nigeria via the web and via local App Store / Google Play billing where supported.
How to cancel Scribd
Cancel on the web (cards, PayPal, Google Pay, Apple Pay)
- Log into the Scribd website and go to your Account page.
- Under "Subscription & Payment Details" click “End My Subscription” or “Cancel Subscription”.
- Your access remains until the end of the current billing cycle.
- See Scribd's support article: How to cancel your subscription.
Cancel via Apple App Store (iOS/macOS)
- Open your Apple ID settings and go to Subscriptions.
- Select Scribd (or Everand) from the subscription list and tap Cancel Subscription.
- Renewals are managed by Apple; Scribd cannot cancel App Store subscriptions for you.
- See Scribd's App Store cancellation help: How to cancel your subscription.
Cancel via Google Play (Android)
- Open the Google Play app or visit play.google.com and go to My Subscriptions.
- Select Scribd (or Everand) and choose Cancel Subscription.
- Google Play handles billing and refunds for purchases made through Google.
- See Scribd's guidance for Google Play cancellations in their help center link above.
What happens when you cancel
Access after cancellation
When you cancel a Scribd subscription purchased via the web, you keep access until the end of your current billing period.
For App Store and Google Play subscriptions, access typically continues until the paid period ends as managed by those stores.
Renewals and billing
Web subscriptions stop renewing after you cancel; you are not billed again provided the cancellation completes successfully.
App Store and Google Play renewals are controlled by Apple and Google respectively; cancel there to stop future charges.
Account data
Your Scribd account and history remain unless you delete the account through Scribd’s settings or request account removal.
Saved or previously unlocked content may remain available per Scribd’s content access policy.
Will I get a refund?
Web purchases and eligibility
Scribd may issue refunds for web purchases within 30 days for technical issues, fraud, payment errors, unexpected or defective content, or unused subscription time.
No partial-period refunds are typically offered; you must contact Scribd support within 30 days to request review.
App Store and Google Play purchases
- App Store purchases: request refunds through Apple directly; Scribd cannot refund App Store charges.
- Google Play purchases: request refunds through Google; Scribd can provide information but cannot issue the refund itself.
Terms and exceptions
Scribd's Premium Terms of Sale state fees are non-refundable and non-creditable except at Scribd’s discretion (goodwill refunds).
Scribd also notes its refund guide does not affect your statutory rights where applicable.
See Scribd refund policy: Refunds.
Scribd plans and pricing
Overview of available prices
The following prices were listed on the Nigerian iOS App Store during 2025. Exact billing period and feature details were not specified in the app listing.
Price table
| Plan | Price (NGN) | Approx. Euro | Period | Features |
|---|---|---|---|---|
| Scribd Membership (iOS App Store Nigeria) | ₦3,600.00 | ≈ €2.16 | Unknown | Standard membership access |
| Scribd Membership (iOS App Store Nigeria) | ₦5,900.00 | ≈ €3.54 | Unknown | Possibly longer term or promotional tier |
| Scribd Membership (iOS App Store Nigeria) | ₦7,900.00 | ≈ €4.74 | Unknown | Higher tier or extended access |
| Scribd Membership (iOS App Store Nigeria) | ₦14,900.00 | ≈ €8.94 | Unknown | Premium or annual equivalent |
Your consumer rights in Nigeria
Local consumer protection
Consumers in Nigeria have rights under laws such as the Consumer Protection Council Act to fair terms and remedies for faulty services or products.
Those rights may provide additional remedies beyond Scribd’s stated 30-day refund policy.
How Scribd's policy interacts with local law
Scribd’s refund and cancellation policies set company practice but state they do not affect statutory rights where applicable.
If you believe local law gives you additional rights, contact Nigerian consumer protection authorities for guidance.
Practical steps for Nigerian consumers
- Keep receipts, transaction IDs and billing dates when you contact Scribd or app stores.
- If a platform (Apple/Google) charged you, request refunds directly from that platform first.
- Contact local consumer protection bodies if you cannot resolve a billing dispute through Scribd or the app store.
Customer experiences
Positive feedback
Some users praise Scribd’s large selection of ebooks and audiobooks and note value compared with competitors.
Positive reviews sometimes mention the ability to keep previously unlocked content after unsubscribing.
Common complaints
Many complaints relate to unexpected charges after cancellation or trouble stopping free-trial renewals.
Users report difficulty locating or using the cancel option on the web and in some cases successful cancellation only after contacting third parties.
Community reports and workarounds
Reddit and review sites show users sometimes used Everand or alternative routes when Scribd’s cancel button was missing.
Issues raised include aggressive ads, usage limits tied to uploads, and download or access errors for some content.
Documentation checklist
Essential items to have ready
- Account email associated with Scribd.
- Transaction ID, payment method and date of the charge.
- Receipt or invoice from Apple App Store / Google Play if applicable.
- Screenshots of your subscription page, billing history and any error messages.
Optional supporting information
- Copy of correspondence with Scribd or app stores about the issue.
- Brief timeline describing attempts to cancel or resolve the problem.
- Any bank or card statements showing the charge (mask account numbers as needed).
Common mistakes
Not cancelling in the correct place
Many users assume cancelling on the Scribd website will stop App Store or Google Play charges; it will not.
If you subscribed via Apple or Google, cancel through their subscription settings to stop renewals.
Assuming cancellation stops charges immediately
Cancelling usually stops future renewals but does not refund the current paid period unless you meet refund conditions.
Do not expect an automatic refund after clicking cancel; submit a refund request if you believe you are eligible.
Missing evidence when requesting refunds
Failing to provide transaction IDs, receipts or screenshots delays review and reduces chances of a timely resolution.
Collect the checklist items above before contacting support to avoid common delays.
Comparative recap
Quick method comparison
The table below compares web, Apple App Store and Google Play cancellation and refund handling at a glance.
Comparison table
| Method | How to cancel | Who handles refunds | Access after cancel | Notes |
|---|---|---|---|---|
| Web (card, PayPal, Google Pay, Apple Pay) | Account page → Subscription & Payment Details → End My Subscription / Cancel Subscription | Scribd (may refund within 30 days for eligible issues) | Access until end of current billing cycle | Contact Scribd support for refund requests within 30 days: Refunds |
| Apple App Store (iOS/macOS) | Apple ID → Subscriptions → Select Scribd/Everand → Cancel | Apple handles refunds; Scribd cannot refund App Store charges | Access until App Store paid period ends | Request refunds via Apple; see Apple support or App Store purchase history |
| Google Play (Android) | Google Play app or play.google.com → My Subscriptions → Select Scribd/Everand → Cancel | Google handles refunds; Scribd can assist with information | Access until Google Play paid period ends | Use Google Play refund process; Scribd's subscription terms note Google Play control |
After cancelling
Verify cancellation
After cancelling, check your Scribd account subscription page and your email for a cancellation confirmation.
If you used Apple or Google, confirm cancellation in your Apple ID or Google Play subscription list.
Where to get help
- Scribd cancellation help: How to cancel your subscription
- Scribd refunds information: Refunds
- Scribd Premium Terms of Sale: Cancellations & Refunds
Next steps if issues persist
If you still see charges after cancelling, gather your documentation and contact the billing platform (bank, Apple, or Google) and Scribd support.
If unresolved, consider filing a complaint with Nigerian consumer protection authorities and keep records of all correspondence.
Address
Scribd corporate address
Scribd does not list a Nigeria-specific postal address for cancellations or correspondence.
Corporate headquarters address:
Mailing address
460 Bryant Street, #300
San Francisco, CA 94107-2594 USA
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.