Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Sofascore service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Sofascore: Easy Method
What is Sofascore
Overview
Sofascore is a sports scores and analytics app that provides live scores, heatmaps, xG stats and league coverage for many competitions worldwide.
The app is used for real-time match updates, statistics and optional premium features such as ad removal and advanced analytics.
Primary use
Users subscribe to remove ads or access premium analytics like "Sofascore Analyst" or AI insights.
Subscriptions are managed through the platform used to purchase (App Store, Google Play) or via a Sofascore account on the web/in-app.
How to cancel Sofascore
Cancel on App Store (iOS/iPadOS)
- Open Settings → tap your name → Subscriptions → find Sofascore subscription → tap Cancel Subscription.
Cancel on Google Play (Android)
- Open Play Store → Menu → Subscriptions → find "Sofascore: Live Sports Scores" → tap Cancel Subscription.
Cancel via Web or in-app Sofascore account
- Log into your Sofascore account → go to menu (Billing / Subscription / Payment / Manage account / Settings) → follow prompts to cancel.
- Or email support@sofascore.com to request cancellation.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access until the end of the current paid period.
Access is not usually removed immediately unless stipulated by the platform.
Renewal and billing
Cancellation stops automatic renewal at the end of the billing cycle; you will not be charged for the next period.
Always check your platform subscription page to confirm the status and next billing date.
Account and data
Your Sofascore account and stored preferences usually remain; cancelling a subscription does not necessarily delete your account.
If you want data removed, contact support and request account deletion or data removal explicitly.
Will I get a refund?
Sofascore and platform refund approach
Sofascore’s published information does not explicitly promise a universal 14-day cooling-off refund period.
Refunds often depend on the platform (Google Play or App Store) and the specific purchase circumstances.
Refund via Google Play (Android)
- Open Play Store → profile icon → Payments & subscriptions → Budget & history → find the Sofascore subscription → View → Report a problem → select reason/detail → Submit.
- Or email support@sofascore.com with purchase details to request assistance.
Exceptions and practical points
- Refunds may be granted for services not rendered or demonstrable faults, but outcomes vary by case.
- If a vendor enforces a blanket "no refund" policy, Nigerian law may treat that as unfair (see consumer rights section).
Sofascore plans and pricing
Available plans
Below are the main plans and prices as found in the verified listing. Exact pricing may vary by store and region.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Sofascore Analyst | €1.56 | One-time or unspecified | Sofascore Analyst features (premium analytics) |
| Remove Ads - 1 month | €0.23 | Monthly | Removes all ads for 1 month |
| Remove Ads - 1 year | €0.66 | Annual | Removes all ads for 1 year |
Your consumer rights in Nigeria
Legal summary
Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, blanket “no refund” policies can be unlawful.
Consumers may be entitled to cancel and obtain refunds for services not rendered or unsatisfactory service.
Legal basis and examples
- The FCCPA provides rights to cancel orders and obtain refunds for unsatisfactory services (see Sections 120, 122, 127).
- Court decisions and commentary have found blanket "no refund" clauses may be null and void in Nigeria.
Where to seek redress
If you cannot resolve a refund with the vendor, possible routes include regulators, consumer protection bodies or the courts.
Document your claim and the vendor’s response before escalating to authorities or legal action.
Customer experiences
Positive feedback
Many users praise Sofascore’s clean design, intuitive interface, heatmaps, xG stats and broad league coverage.
Some third‑party analyses report high ratings and strong safety/legitimacy scores for the app.
Negative feedback
Frequent complaints include app crashes, delayed alerts, inaccuracies in live updates and intrusive ads.
Other users report instability, lag and dissatisfaction with how errors are corrected or handled.
Balanced takeaway
Sofascore is widely used and valued for rich stats, but experiences vary by league, device and matchday load.
Consider trial or short-term subscriptions to confirm the service meets your needs before committing long-term.
Documentation checklist
Essential purchase records
- Proof of purchase (receipt or invoice from App Store / Google Play / Sofascore).
- Transaction ID or order number shown in the store purchase history.
Account and device details
- Email address used for the Sofascore account and store account.
- Device type (iOS or Android), app version and date/time of purchase.
Supporting evidence
- Screenshots of the subscription page, billing entry and any error or problem encountered.
- Correspondence with Sofascore support and any platform support responses.
Common mistakes
Canceling the wrong platform
A common error is trying to cancel via the Sofascore app while the subscription was purchased through the App Store or Google Play.
Always check which store charged you and cancel there to stop renewals.
Missing renewal deadlines
Users sometimes assume cancellation is immediate; if you cancel after renewal you may still be charged for the current period.
Cancel before the next billing date and confirm the subscription status in your store account.
Assuming "no refund" is absolute
Believing a blanket "no refund" policy is always enforceable can be a mistake in Nigeria, where such clauses may be deemed unfair.
Document issues and pursue refunds through the platform, vendor support or via consumer protection if necessary.
Comparative recap
Quick comparison
The table below compares cancellation routes, refund possibilities and practical notes for each method.
Comparison table
| Method | How to cancel (short) | Refund option | Notes |
|---|---|---|---|
| App Store (iOS/iPadOS) | Settings → Subscriptions → Cancel Subscription | Platform refund process; varies | Use Apple’s purchase history to request refunds if eligible. |
| Google Play (Android) | Play Store → Subscriptions → Cancel Subscription | Report a problem via Play Store; email support@sofascore.com also possible | Google Play provides "Report a problem" for purchases; outcomes vary by case. |
| Web / in-app Sofascore account | Log into account → Billing/Subscription/Manage account → Cancel | Contact support@sofascore.com; refund depends on circumstances | Direct vendor requests may be necessary for non-store purchases or account issues. |
After cancelling
Confirm cancellation
Check your platform subscription page to confirm the status and the date access ends.
Keep screenshots or confirmation emails showing the subscription has been cancelled.
Follow-up actions
- If you believe you are due a refund, follow the platform refund steps or email support@sofascore.com with purchase details.
- If unresolved, consider consumer redress under Nigeria’s FCCPA or seek guidance from a consumer protection body.
Helpful links and resources
- Sofascore overview and user commentary
- App reviews and ratings summary
- Trustpilot review summary
- FCCPA commentary
- Court example on "no refund" policy
- Commentary on refund policies in Nigeria
Address
Sofascore headquarters
Vrbani 4, 10000, Zagreb, Croatia.
No Nigeria-specific postal address was found in the verified records.
Support contact
Email: support@sofascore.com.
For platform purchases, also check your App Store or Google Play purchase history and support pages for refunds and dispute processes.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.