Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Unison service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Unison: Easy Method
What is Unison
Overview
Unison is a brand name used by multiple services worldwide; this guide focuses on Unison services relevant to Nigeria, including Green Unison (agro‑processing) and references to other Unison offerings for comparison.
The guidance below explains cancellation, refund and return options, timelines, and how to contact support if you need to cancel or return an order in Nigeria.
Where it operates
Green Unison offers agro‑processing products and services in Nigeria and follows local policies for orders, dispatch, returns and refunds.
Other Unison services (for example, Unison Home Equity in the U.S.) follow different policies; those differences are noted for comparison later in this guide.
How to cancel Unison
Before dispatch
- Contact customer support as soon as you decide to cancel; provide your order number and proof of purchase.
- You may modify or cancel an order before dispatch by contacting customer support directly.
- Keep written confirmation (email or message) from support that the order was cancelled.
After dispatch
- Once an order has been dispatched cancellation is no longer possible.
- If goods have been dispatched, you must follow the return policy to send items back (see documentation checklist and return rules).
- Retain delivery records and photographs to support returns or damage claims.
What happens when you cancel
Access and services
Cancelling an order stops fulfilment if the item has not yet been dispatched.
If you cancel a service subscription it will depend on the specific Unison product; some services may terminate access immediately.
Renewal and billing
Recurring billing will stop for cancelled subscriptions where applicable, but confirm with support and keep cancellation confirmation.
If a payment was already taken, refunds or credits will be handled per refund timelines below.
Data and records
Your order record, cancellation confirmation and any correspondence should be kept until refunds are complete.
Requests to delete accounts or data may be handled differently across Unison services; contact support for data‑deletion steps.
Will I get a refund?
Standard refund policy
If Green Unison cancels an order after you have paid, you are entitled to a full refund processed within 7 to 14 business days.
Items returned under the return policy (see next subsection) are eligible for refund or replacement following inspection.
Exceptions, timelines and conditions
- Return window: Unused products can be returned within 14 days of delivery for refund per the return policy.
- Damaged/defective items: Report within 48 hours of delivery; report other quality issues within 7 days.
- Inspection and processing: Refund or replacement is issued after inspection; refunds processed within 14 business days of receiving the returned item.
- Once dispatched, cancellation is not allowed; refunds after dispatch only via return procedures and subject to inspection.
Unison plans and pricing
Available bundles
Below are in‑app bundle prices reported for the Unison AI app on iOS in Nigeria (listed in EUR with approximate NGN conversions).
Prices shown are for informational purposes and may change in the app store or by platform.
| Plan | Price (EUR) | Approx. Price (NGN) | Period | Features |
|---|---|---|---|---|
| 300 Minutes Voice Translation | €43.34 | ≈ NGN 69,925 | Pay‑per‑bundle | 300 voice translation minutes |
| 90 Minutes Voice Translation | €15.44 | ≈ NGN 24,903 | Pay‑per‑bundle | 90 voice translation minutes |
| 20 Minutes Voice Translation | €6.14 | ≈ NGN 9,903 | Pay‑per‑bundle | 20 voice translation minutes |
Notes on pricing
NGN approximations use the NGN→EUR rate of 0.00062 (Dec 31, 2024); actual App Store charges may differ due to taxes and store conversion rates.
If you need platform‑specific price queries (App Store vs Google Play vs web), contact support - no Nigeria‑specific platform comparison data is available here.
Your consumer rights in Nigeria
Key protections
Under applicable Nigerian law, certain liabilities cannot be excluded, including for death or personal injury and fraud.
Green Unison’s terms are governed by the laws of the Federal Republic of Nigeria for contracts and consumer disputes in Nigeria.
Legal limits and remedies
- You may be entitled to remedies for faulty, damaged or misdescribed goods under Nigerian consumer protections.
- Sellers cannot lawfully limit liability for non‑excludable legal liabilities; seek legal advice if you believe rights are being denied.
Customer experiences
Positive feedback
Across Unison services globally, customers often praise professionalism, transparency and helpful staff during transactions.
Positive experiences commonly mention smooth processes and responsive representatives where support is accessible.
Negative feedback
Complaints across some Unison services include delays in documentation, difficulties with refinancing (where applicable), and frustrations cancelling or obtaining support.
In Nigeria, be mindful to report issues promptly (48 hours for damage, 7 days for quality) to avoid disputes over timeliness.
Documentation checklist
What to gather before contacting support
- Order number and date of purchase/delivery.
- Proof of payment (receipt, bank or card statement).
- Contact information used on the order (email, phone).
Evidence for returns or damage claims
- Clear photos of damaged or defective items and packaging.
- Delivery record or tracking proof and the delivery date.
- Written description of issue and desired remedy (refund or replacement).
Common mistakes
Mistakes before dispatch
Waiting too long to request cancellation can lead to dispatch before support processes the request.
Example: Not providing the order number or proof of payment delays cancellation confirmation.
Mistakes after dispatch
Failing to report damaged items within 48 hours or quality issues within 7 days can limit return or refund eligibility.
Example: Discarding original packaging or not taking photos reduces evidence strength during inspection.
Comparative recap
Quick comparison overview
The table below summarizes cancellation and refund differences between Green Unison (Nigeria) and Unison Home Equity (U.S.) for easy reference.
| Feature | Green Unison (Nigeria) | Unison Home Equity (U.S.) |
|---|---|---|
| Cancel before dispatch | Allowed by contacting customer support; modify or cancel prior to dispatch. | Not directly comparable; account termination may occur at Unison's discretion. |
| Cancel after dispatch | Not possible; follow return policy for refunds or replacements. | Account termination handled under service terms; product return rules not applicable. |
| Refund timing | Full refund if cancelled by company: 7 - 14 business days. Refunds after return processed within 14 business days of receipt. | Refunds and account terms vary by product; consult specific U.S. product terms. |
| Return window | Returnable within 14 days of delivery for unused products; damaged/defective reported within 48 hours. | Varies by product and jurisdiction; consult product terms. |
| Governing law | Federal Republic of Nigeria | U.S. law or contract terms specific to the product |
After cancelling
Next steps to expect
Hold onto cancellation confirmation and any reference number until refunds are completed.
If returning goods, follow return shipping instructions and obtain tracking information to confirm delivery to the seller.
Support and helpful links
For corporate or general contact information visit Unison Global.
Keep copies of all messages with customer support. If issues persist, consider escalating via formal complaint processes or seeking local consumer protection advice.
Address
Corporate address
Unison Global (corporate contact page address): 8444 Westpark Dr Suite 920 McLean, VA 22102.
How to use this address
Use the corporate address for formal correspondence where applicable, but for order cancellations and returns contact the local customer support channel provided with your order.
If you need further help locating the correct local support channel, include order details when contacting corporate so they can direct you appropriately.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.