Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Vecteezy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Vecteezy: Complete Guide
What is Vecteezy
Overview
Vecteezy is an online marketplace and subscription service for vector graphics, images and videos. It offers both free assets and paid options including credit purchases and unlimited subscription plans.
Main features
Features include large searchable libraries, commercial licensing options, and tools such as background removal and faster downloads for subscribers.
How to cancel Vecteezy
Cancel via web account (recommended)
- Sign in to your Vecteezy account on vecteezy.com.
- Go to Account or Subscription settings and choose the option to cancel or turn off auto‑renewal.
- Confirm cancellation and keep a screenshot or confirmation email for your records.
Cancel by contacting support
- If you cannot cancel in your account, contact Vecteezy customer support via the Help/Contact form on the site.
- Per Vecteezy FAQ you can request a refund or support by contacting their listed channels (some sources reference [email protected]) within the stated timeframes.
What happens when you cancel
Access and downloads
Canceling your subscription typically stops future billing but does not immediately remove access for the current paid period.
You normally retain access for the remainder of the billing period you already paid for.
Billing and data
Future automatic renewals are stopped once cancellation takes effect; Vecteezy does not generally issue automatic pro‑rata refunds for unused time.
Your account data, licenses and download history are retained per Vecteezy policies; keep copies of licenses for your records.
Will I get a refund?
Standard refund policy
Credits purchased on Vecteezy (web) are non‑recurring. If unused, you must request a refund within 14 days of receipt to be considered.
Annual contracts with monthly billing are typically non‑refundable except where local consumer law requires otherwise.
Exceptions and EU consumer rights
- EU consumers: If you cancel within 14 days and have not downloaded or licensed any content, Vecteezy grants a full refund.
- Early cancellation of annual contracts can incur a charge: Vecteezy states a 50% charge on the remaining balance for certain early terminations (per terms).
Vecteezy plans and pricing
Available plans
Below is a summary of the commonly listed plans and approximate pricing. Exact local prices and exchange conversions may vary at purchase.
Notes on pricing
Prices are typically displayed in USD on the Vecteezy site; conversions to NGN or EUR depend on current exchange rates and payment processor fees.
| Plan | Price (approx.) | Billing period | Features |
|---|---|---|---|
| Monthly Unlimited Subscription | approximately $15 (USD) | Monthly | Unlimited downloads, commercial rights, no attribution, background removal, faster downloads, no ads |
| Yearly Unlimited Subscription | approximately $9/month (billed $108 annually) | Annual (billed annually) | Same features as monthly plan |
Your consumer rights in Nigeria
General position
There is no specific Vecteezy‑provided Nigeria policy listed. Unless Nigerian law requires otherwise, Vecteezy’s standard terms apply to customers outside the EU.
That typically means annual contracts are non‑refundable and no automatic pro‑rata refunds are provided for unused subscription periods.
Practical advice for Nigerian consumers
- Review your payment method's dispute and chargeback rules (bank or card issuer) if you experience unauthorized billing.
- Retain purchase receipts, confirmation emails and screenshots to support any dispute or refund request.
Customer experiences
Positive feedback
Many users praise Vecteezy for its extensive, high‑quality library and user‑friendly interface. Review sites report positive experiences with search and asset quality.
TrustPilot has high ratings and many reviewers highlight good customer service and platform reliability.
Negative feedback
Complaints include unexpected charges, difficulty with refunds or cancellations, and confusion over free vs paid offerings.
Some users on forums and complaint sites report troubles obtaining refunds for subscriptions or credits in specific cases.
Documentation checklist
Required information for a cancellation/refund request
- Order number or invoice ID
- Account email address used to purchase
- Purchase date and payment method
Helpful supporting items
- Screenshots of account/subscription page showing status
- Evidence you did not download or license content (if claiming EU 14‑day right)
- Copy of any confirmation or cancellation emails
Common mistakes
Expecting automatic pro‑rata refunds
Many users assume cancelling mid‑period will trigger a refund. Vecteezy generally stops future billing but does not pro‑rate the current paid period.
Not checking downloads/licensing before requesting a refund
EU consumers must not have downloaded or licensed content to qualify for the 14‑day full refund. Failing to verify that can cause refund denials.
Other mistakes include missing the 14‑day window for credit refunds and not saving confirmation records when cancelling.
Comparative recap
Quick comparison
The table below summarizes core differences between plans and credit purchases, and what to expect when cancelling.
Notes on interpretation
Use this recap to decide which plan suits you and to set expectations for refunds and cancellation outcomes.
| Item | Monthly Unlimited | Yearly Unlimited | Credits (one‑time) |
|---|---|---|---|
| Approx. price | $15/month | $108/year (≈ $9/month) | Varies by pack |
| Billing | Monthly, auto‑renew | Annually, billed up front | One‑time purchase, non‑recurring |
| Cancellation outcome | Stops renewal; access until period end; no pro‑rata refund | Stops future renewal; early cancellation may be non‑refundable and can incur charges | Refund for unused credits possible if requested within 14 days |
| Refund window | Subject to terms; not usually pro‑rata | Generally non‑refundable unless law requires; early termination may incur 50% charge | Request within 14 days for unused credits |
After cancelling
Immediate steps
- Save your cancellation confirmation and any support responses.
- Check your bank or card statement for future unexpected charges.
Further actions and resources
- Review Vecteezy terms: https://www.vecteezy.com/terms
- Look for help or FAQ pages on the Vecteezy site for contact or refund forms.
- If you believe you were charged in error and support does not resolve it, consider contacting your payment provider for a dispute.
Address
Postal correspondence
Eezy Inc., 2413 Nashville Road, B13, Bowling Green, Kentucky 42101, United States
When to use postal contact
Use the postal address for formal correspondence if online support channels do not resolve your issue or if a written notice is required.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.