Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Carrd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Carrd: Easy Method
What is Carrd
Service summary
Carrd is a lightweight website builder for creating single-page sites quickly, with optional Pro features for custom domains and advanced widgets.
It is popular for simple landing pages, portfolios, and link-in-bio pages, and it offers both free and paid subscription tiers.
How it is sold
Carrd subscriptions are normally purchased directly on the Carrd website, and may auto-renew unless cancelled by the user.
Some Carrd-based apps or integrations may appear in mobile stores where purchases must follow the store's billing rules.
How to cancel Carrd
Via Web (direct via Carrd)
- Sign in to your Carrd account at https://carrd.co.
- Go to your account settings or the billing/subscriptions section.
- Locate the active subscription and choose the option to cancel or turn off auto-renewal.
- Confirm the cancellation when prompted. Keep a screenshot or confirmation email for your records.
Via App Store or Google Play
- If you originally purchased through the App Store or Google Play, open the relevant store on your device.
- Find Subscriptions in your Apple ID / Google Play account settings and cancel the Carrd subscription there.
- Use the store's refund process if you believe you are due a refund; refunds from stores follow their own policies.
What happens when you cancel
Access and features
When you cancel a paid Carrd plan, the account will typically downgrade to the Basic (free) tier at the end of the billing period or immediately, depending on timing.
Pro-only features are removed on downgrade; custom domains will become drafts and only .carrd.co sites continue publicly functional.
Renewal and billing
Subscriptions auto-renew unless you cancel. Stopping auto-renew prevents future charges but does not always trigger an immediate refund.
If you purchased through a store, billing and refunds are governed by that store's processes rather than Carrd's direct billing.
Will I get a refund?
Official policy
Carrd states that, because digital products are delivered immediately, sales are generally final and refunds are not routinely offered.
The official refund policy notes they will review refund requests and may approve refunds at their discretion, with approved refunds usually credited back within 3 - 7 working days.
Exceptions and practical tips
- Anecdotal reports show some users who cancelled immediately received a refund; this is handled case-by-case.
- If you believe you qualify for a refund, contact Carrd support promptly and provide purchase details and a clear reason.
- If purchased through Apple or Google, request refunds through the App Store / Play Store refund process instead.
Carrd plans and pricing
Overview
Exact, region-specific pricing for Nigeria in EUR or other local currencies is not available in the sources provided.
Because pricing details vary by region and are not included here, the table below uses a placeholder to indicate variation.
Notes on prices
Check your Carrd account or the Carrd website for the most current, local currency pricing.
If you purchased via a mobile store, the store will show the price you were charged and any local-currency conversion.
| Plan | Price |
|---|---|
| Basic (free) | Varies |
| Pro / Paid tiers | Varies |
Your consumer rights in Nigeria
Applicable law
In Nigeria, the Federal Competition and Consumer Protection Act, 2018 provides a framework for consumer protection and unfair practices.
Local law can offer remedies for unfair billing and misleading practices, but digital goods refunds are often governed by seller policy and platform rules.
Practical remedies
- If charged incorrectly, contact Carrd support, then your payment provider or bank to request a reversal or dispute the charge.
- For purchases via App Store / Play Store, use the store's dispute/refund mechanisms and their consumer protection procedures.
- If needed, keep records and consider contacting Nigerian consumer protection bodies or seeking legal advice for unresolved disputes.
Customer experiences
Positive feedback
- Many users praise Carrd as polished, intuitive, and good value for building fast single-page sites.
- Reports note responsive design, fast loading, and ease of use compared to heavier builders.
Negative feedback
- Complaints include occasional data loss from lack of autosave and confusing pricing or feature limitations.
- Some users report difficulty cancelling or being billed after attempting to cancel, so monitoring bills after cancellation is advised.
Documentation checklist
What to gather
- Account email and username used to purchase Carrd subscription.
- Order or transaction ID, billing statement showing the charge, and screenshots of subscription settings.
- Any confirmation or cancellation emails and timestamps.
Where to send
- Submit your request via Carrd's support/contact form if available, including all documentation.
- If purchased through a store, submit the refund/dispute through the App Store or Google Play support channels.
Common mistakes
Billing mistakes
Users sometimes assume cancelling the site itself cancels billing; you must cancel the subscription in account settings or the store.
Another common error is not keeping a cancellation confirmation, which makes proving cancellation harder if billing continues.
Technical mistakes
Work can be lost if you rely only on manual saves; users reported losing progress after freezes when autosave was absent.
Also, some users expect immediate feature removal to trigger refunds; downgrades may remove features but refunds remain discretionary.
Comparative recap
Quick summary
The table below compares cancellation and refund handling between direct Carrd purchases and purchases via app stores.
This can help you identify the correct place to cancel or request a refund based on where you paid.
Key differences
Note that Carrd-controlled billing allows cancellation via account settings, while store purchases must be handled in the store.
Refund outcomes differ: Carrd reviews refunds case-by-case; app stores follow their own refund policies.
| Aspect | Carrd (Web direct) | App Store / Google Play |
|---|---|---|
| Cancellation method | Cancel via Carrd account settings; stop auto-renewal in your Carrd profile. | Cancel via the App Store or Google Play subscription settings on your device. |
| Refund policy | Sales generally final; refunds considered case-by-case and, if approved, credited in 3 - 7 working days. | Refunds follow the App Store / Play Store policy and must be requested through the store's process. |
| Post-cancellation site behaviour | Account downgrades to Basic; Pro features removed and custom domains become drafts. | Same site behaviour applies, but billing and refunds are managed by the store. |
After cancelling
Helpful links
- Official Carrd support and homepage: https://carrd.co
- Carrd refund and returns policy: https://carrd.in/refund_returns/
- App Store support: https://support.apple.com and Google Play help: https://support.google.com/googleplay
Next steps
Keep cancellation confirmation and monitor your bank statements for any continued charges for at least one billing cycle.
If unwanted charges persist, contact Carrd, your payment provider, or the app store, and escalate with supporting documentation.
Address
Physical address
Carrd's publicly listed postal address for notices (including DMCA) is below for formal communications.
Use this address only for matters requiring a postal contact.
When to use this address
Use the postal address for legal notices or DMCA takedown notices; billing and support issues are best handled online first.
Address: Carrd Inc. Attn: DMCA Registered Agent 231 Public Square Suite 300 PMB 12 Franklin, TN 37064
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.