Cancel Celtx: Easy Method

What is Celtx

Overview

Celtx is a cloud-based scriptwriting and pre-production platform used for writing screenplays, managing projects, and collaborating with teams.

It offers tiered subscription plans with online editing, project management, collaboration tools, and version history.

Main uses

Writers use Celtx for script formatting, story development, and managing multiple projects in a single workspace.

Production teams use Celtx for collaboration, scheduling, and production planning features available on higher-tier plans.

How to cancel Celtx

Cancel via web account (recommended)

• Log in to your Celtx account on the Celtx website.
• Go to Studio Management → Plan.
• Click “Cancel Plan” to stop future charges; you remain paid through the current billing period.
• Reference: Celtx cancellation instructions.

App Store / Google Play notes

• There is no documented way to cancel a Celtx subscription via the App Store or Google Play; Celtx directs users to manage subscriptions via their web account settings.
• If you subscribed through Apple or Google, you may also need to check and request refunds through those platforms' processes.

What happens when you cancel

Access and billing

Cancelling stops future recurring charges but does not immediately end access to paid features.

You retain paid access until the end of your current billing period after cancellation.

Data and projects

Your projects and account data remain in your account unless you delete them explicitly.

Export important scripts and backups before any planned account deletion to avoid accidental loss.

Will I get a refund?

Celtx official policy

Under Celtx’s Sales/Subscription Terms, fees are generally non-refundable except where explicitly stated or required by law.

Their published terms do not mention a 14-day automatic right of refund.

Possible exceptions

• Nigerian consumer law may provide a 14-day cooling-off right for digital purchases in some cases.
• If you act within applicable statutory periods, you may be able to request a refund despite Celtx’s “no refunds” statement.
• For App Store or Google Play purchases, Apple’s or Google’s refund processes may apply independently of Celtx’s policy.

Celtx plans and pricing

Plans table

Pricing notes

Official Celtx pricing is published in USD; the EUR figures above are rough conversions and should be verified with current exchange rates.

There is no separate EUR or Nigeria-specific pricing published for 2024/2025 on Celtx’s site.

Your consumer rights in Nigeria

Cooling-off and refunds

Nigerian consumer protection law can grant a statutory cooling-off period (typically 14 days) for digital purchases in some circumstances.

This cooling-off right may allow cancellation and a refund even if the provider’s policy says “no refunds,” unless you have consumed the digital content or waived the right after being informed.

App store purchases and enforcement

• Purchases via Apple App Store or Google Play are also subject to Apple and Google refund policies, which may provide additional routes to recover funds.
• Because Celtx lacks clarity on App Store/Google Play cancellation paths, act quickly and document your refund or cancellation requests.

Customer experiences

Positive feedback

Users on Capterra and G2 praise Celtx for easy script formatting, a friendly interface, and reliable cloud-based collaboration features.

Many reviewers highlight automatic saving, version restore, and overall value for writers and small teams.

Negative feedback

Some users on Reddit and Trustpilot report issues with cloud save bugs, content loss, and problems recovering overwritten or missing work.

Others cite account sign-in loops and difficulties obtaining refunds, creating frustration with subscription handling.

See reviews: Capterra, G2, Reddit example, Trustpilot.

Documentation checklist

What to save before cancelling

• Export copies of important scripts (PDF, Final Draft, or plain text backups).
• Download production documents, breakdowns, and schedules stored in projects.
• Save collaborator lists and project member roles if needed for future reference.

What to document during cancellation

• Record the date and time you initiated cancellation and the account email used.
• Take screenshots of the cancellation confirmation page or email.
• If requesting a refund, keep copies of support messages and any response from Celtx or payment providers.

Common mistakes

Assuming immediate loss of access

Some users expect access to stop immediately after cancellation and panic; in reality you keep paid access until the end of the billing cycle.

Export content early to avoid confusion about access timing.

Missing the right place to cancel

Another frequent error is trying to cancel via the mobile app or store subscription screens when Celtx requires cancellation through the web Studio Management panel.

If you subscribed through Apple or Google, verify both the web account and the store subscription status to ensure billing stops.

Comparative recap

Quick comparison table

After cancelling

Immediate next steps

Export any remaining work and verify you can open those files offline before your paid access ends.

Keep screenshots and confirmation emails proving the cancellation date.

Useful links and contacts

• Celtx cancellation support: How do I cancel?
• Celtx legal and refund terms: Celtx legal
• Apple support (request refunds / manage subscriptions): Apple Support
• Google Play support (request refunds / manage subscriptions): Google Play Support

Address

Mailing address

P.O. Box 212, Station C St. John’s, Newfoundland and Labrador A1C 5J2 Canada.

Notes on correspondence

Use the P.O. Box for postal enquiries; this address is appropriate for mailed notices or formal correspondence.

If emailing or using support forms, keep copies of all messages and reference numbers for your records.