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I hereby notify you of my decision to terminate the contract relating to the Chatgpt service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel ChatGPT: Easy Method
What is ChatGPT
Overview
ChatGPT is an AI conversational service provided by OpenAI that helps with writing, coding, research, creativity, and general questions.
It is offered as a free tier and paid subscription tiers that add priority access, faster responses, and advanced features.
Use in Nigeria
Many Nigerians use ChatGPT via the web, iOS App Store, or Google Play Store depending on their device and payment preferences.
Local billing can include additional charges such as VAT; see the pricing and consumer rights sections for Nigeria specifics.
How to cancel ChatGPT
Web (chatgpt.com)
- Log into your ChatGPT account on the web.
- Click your profile icon → Settings → Account tab.
- Open the “Manage” dropdown → select “Cancel Subscription”.
Mobile (iOS and Android)
App Store (iOS)
- Open iPhone Settings → tap your name → Subscriptions.
- Select ChatGPT → Cancel Subscription.
- Note: iOS subscriptions must be cancelled through Apple, not via the OpenAI site or app.
Google Play Store (Android)
- Open Google Play Store → Profile → Payments & Subscriptions.
- Select ChatGPT → Cancel Subscription.
- Note: Google Play subscriptions must be cancelled through Google Play, not via the OpenAI site or app.
Account deletion
- Deleting your OpenAI account will also cancel any active subscription.
- Account deletion is a separate action from subscription cancellation; backups and chat history are affected.
What happens when you cancel
Access and billing
When you cancel a paid subscription on the web, the cancellation takes effect the day after the next billing date.
You retain access to paid features until the end of the already‑paid billing period.
Subscription state and renewal
After cancellation automatic renewal stops and you will not be charged for subsequent periods.
If you cancel via the app stores, the store controls the cancellation date and access period; follow their interface for details.
Data and account status
Cancelling a subscription does not automatically delete your OpenAI account or chat history.
To remove data or the account entirely, use the account deletion process; note that deletion also cancels subscriptions.
Will I get a refund?
Web subscription refunds
- Accidental web purchases may be eligible for a refund if you contact OpenAI within 14 days.
- Refunds for eligible web cases are typically processed within 5 - 7 business days.
Google Play and Apple refunds
- Google Play refunds: request via the OpenAI Help Center chat; processing is around 10 business days. Accidental purchases are eligible within 14 days.
- Apple (App Store) refunds: must be requested directly from Apple and are handled through Apple's system.
Legal exceptions and terms
- Consumers in the EU, UK, and Turkey have statutory 14‑day rights for refunds in many cases.
- OpenAI's Terms of Use state that subscription payments are non‑refundable except where required by law.
ChatGPT plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| ChatGPT Plus | €40.60 | Monthly | Priority access, faster response, GPT‑4o/advanced model, image generation, file uploads, advanced features |
| ChatGPT Go | €8.40 | Monthly | Budget tier, GPT‑4o access, extended messaging, image generation, memory, tasks/projects |
| ChatGPT Plus (old App Store rate) | €11.90 | Monthly | Same as Plus, older lower regional pricing |
Notes on pricing in Nigeria
OpenAI may apply local taxes and fees. From November 1, 2025, a 7.5% VAT for Nigeria was reported to be added to subscription fees.
Example impact: a Naira price around ₦31,500 would become roughly ₦33,862.50 after 7.5% VAT (figures approximate).
Your consumer rights in Nigeria
VAT and local charges
Local VAT (reported as 7.5% from Nov 1, 2025) may be added to subscription fees and will increase the Naira price you pay.
Check receipts for VAT line items and compare with local tax guidance if you need to claim or report expenses.
Refund and legal rights
- OpenAI’s default policy is that subscriptions are non‑refundable except where required by law.
- If local consumer protection law grants a cooling‑off or refund right, that may apply; document and raise claims promptly.
How to escalate
For platform‑specific refunds, contact Apple or Google through their systems for iOS or Android purchases.
For web purchases or support, use the OpenAI Help Center and keep receipts and timestamps for any dispute.
Customer experiences
Positive feedback
- Many users describe ChatGPT as helpful for projects, creative tasks, and research assistance.
- Some users report the service can feel supportive and comforting in stressful moments.
Negative feedback
- Complaints include latency or slow responses, especially on long chats or during peak times.
- Others report inaccuracies, repetitive or robotic answers, and weaker coding support in some cases.
- Users sometimes describe cancellation and refund UX as confusing or difficult, and note unexpected billing communications.
Documentation checklist
What to gather
- Account email and username used for the subscription.
- Proof of purchase: receipt, invoice, bank or card statement showing the charge.
- Order ID, subscription start date, and renewal date if available.
How to use it
- Attach screenshots of the subscription page and receipts when contacting support.
- Note which platform was used to subscribe (web, App Store, Google Play) and contact the corresponding support channel.
Common mistakes
Cancelling on the wrong platform
Example: cancelling via the OpenAI site while the subscription was bought through Apple will not stop App Store renewals.
Always confirm where the purchase was made (App Store/Play Store/web) before cancelling.
Assuming immediate refunds or access loss
Example: expecting immediate refund and loss of access can cause confusion; web cancellations take effect after the current billing period.
Refunds also have processing times - web refunds ~5 - 7 business days, Google Play ~10 business days, Apple via Apple’s system.
Comparative recap
At a glance
The table below summarizes how cancellation and refunds differ by platform to help you choose the right action quickly.
Quick differences
| Platform | How to cancel | Who handles refunds | Cancellation effective |
|---|---|---|---|
| Web (chatgpt.com) | Account → Settings → Account → Manage → Cancel Subscription | OpenAI Help Center (web purchases) | Takes effect after the next billing date; access remains until period end |
| App Store (iOS) | iPhone Settings → Your name → Subscriptions → Cancel | Apple (request refunds via Apple) | Managed by App Store; check subscription end date in Apple settings |
| Google Play (Android) | Google Play Store → Profile → Payments & Subscriptions → Cancel | Google Play / OpenAI support (refund requests via Help Center chat) | Managed by Google Play; refunds processed in around 10 business days when eligible |
After cancelling
What to check next
- Confirm cancellation by email or by checking subscription status in your account or app store.
- Keep receipts and any confirmation IDs in case you need to request a refund or escalate.
Support and useful links
- OpenAI Help Center - for web subscription support and refund requests.
- Apple subscription management - for iOS refunds and cancellations.
- Google Play subscriptions - for Android cancellations and refunds.
Address
Registered correspondence
OPENAI TECHNOLOGY LTD (Nigeria correspondence):
Umaru Dikko St, Jabi, Abuja FCT
Notes
This address corresponds to the available legal/correspondence address for OpenAI in Nigeria. No dedicated postal cancellation address was found in public OpenAI resources.
For subscription issues, use the platform‑specific cancellation flows and the OpenAI Help Center links provided above.