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Cancel COOHOM
in 30 seconds only!
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Coohom service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Coohom: Step-by-Step Guide
What is Coohom
Product overview
Coohom is a cloud-based interior design and 3D rendering platform that offers AI-driven design tools, drag-and-drop 3D modeling, and a large furniture/materials library.
Who uses it
Designers, architects, furniture retailers and small studios use Coohom for quick visualisation, renderings and layout planning.
How to cancel Coohom
Where to start
Log into your Coohom account on the web to manage your subscription settings.
Step-by-step cancellation
- Sign in to your Coohom account.
- Click your profile icon in the top-right corner.
- Select “My subscription”.
- Open “Billing Info”.
- Click “Cancel Subscription”.
- Ensure you cancel before your next billing date to avoid the upcoming charge (for example, cancel before May 15 to avoid a May charge).
Notes on auto-renewal
Auto-renewal can be turned off at any time via the subscription interface.
Cancellations take effect at the end of the current billing cycle; you retain access until that date.
What happens when you cancel
Access after cancellation
When you cancel, your subscription stops renewing but remains active until the end of the paid period.
Billing and renewal
You must cancel before the next billing date to prevent the next charge. Cancellation does not retroactively stop charges already processed.
Data and account
Your projects and account data remain accessible according to Coohom’s data retention and account policies.
Export important files before your access level changes if you rely on paid features.
Will I get a refund?
Official refund policy
Coohom operates a strict no-refund policy: paid memberships and one-time plans are non-refundable.
Exceptions and discretion
- Refunds are possible only at Coohom’s sole discretion in exceptional cases (major failures).
- Minor failures are typically remedied by repair or replacement rather than refund.
Practical guidance
There is no automatic 14-day cooling-off refund period stated; treat renewals and purchases as generally non-refundable.
Document cancellations and any support correspondence if you later request discretionary consideration.
Coohom plans and pricing
Pricing overview
Exact EUR pricing for Nigeria is not publicly listed on Coohom’s site; checkout displays currency and final amounts for your location.
Common monthly plans (approximate)
| Plan | Typical monthly price (USD) | Notes for Nigeria |
|---|---|---|
| Pro | $25 (approx.) | Exact EUR amount shown at checkout; payment via PayPal/Stripe available |
| Pro Plus | $58 (approx.) | Exact EUR amount shown at checkout; local conversion may apply |
| Other / One-time plans | Varies | Available options display during purchase |
Your consumer rights in Nigeria
Relevant laws
Nigerian consumers are protected under the Consumer Protection Council Act and the Federal Competition and Consumer Protection Act (where effective).
These laws require fair treatment, clear contract terms, and remedies for defective services.
How it applies to Coohom
- You can challenge unfair or misleading auto-renewals and billing under Nigerian consumer law.
- Coohom’s California-law terms do not remove your statutory rights in Nigeria.
Practical steps for disputes
Keep clear records of cancellation attempts, billing receipts and communication with Coohom to support any complaint.
If necessary, contact your payment provider (card issuer, PayPal, Stripe) or a Nigerian consumer protection agency for redress.
Customer experiences
Positive feedback
- Users praise Coohom’s speed, AI templates and powerful rendering capabilities.
- Nigerian designers have reported time savings and useful panorama/AI features.
Negative feedback
- Trustpilot reviews report unexpected charges after cancellation and poor customer support in some cases.
- Some users note slow performance on advanced features, occasional site failures, and billing confusion.
What to take from reviews
Many users find the product strong for visuals and speed, but billing and support experiences are mixed.
Documented cancellation proof is important given reported disputes over post-cancellation charges.
Documentation checklist
Before you cancel
- Record your next billing date from the subscription page.
- Export or download any project files you need.
When cancelling
- Take screenshots of each cancellation step and the final confirmation screen.
- Save confirmation emails or messages from Coohom.
If a dispute occurs
- Gather payment receipts, bank/PayPal statements and timestamps of cancellation attempts.
- Collect support tickets or correspondence with Coohom staff.
Common mistakes
Waiting until renewal day
Cancelling on the renewal day can be risky; some users report being charged despite cancelling that day.
Best practice: cancel at least one day before the billing date and keep proof.
Relying only on verbal confirmation
Do not rely on chat or phone statements without a written confirmation of cancellation.
Always capture screenshots and retain emails that show the cancellation was accepted.
Not checking payment method
For subscriptions paid via PayPal or card, check the payment provider for autorenew settings too.
Disputes are easier when you can show both Coohom and payment-provider records.
Comparative recap
At-a-glance comparison
| Aspect | Coohom | Notes for Nigerian users |
|---|---|---|
| Cancellation process | In-account cancellation via Profile → My subscription → Billing Info → Cancel | Must cancel before next billing date; save confirmation screenshots |
| Refunds | Generally no refunds; discretionary only for major failures | Prepare evidence for disputes; contact payment provider if charged after cancellation |
| Access after cancel | Access remains until end of paid period | Export projects before access changes |
| Support & complaints | Mixed reviews: helpful product support, but some reports of rigid billing responses | Escalate through payment provider or Nigerian consumer agency if needed |
After cancelling
What to do immediately
Confirm that your subscription page shows cancellation and keep any confirmation email or screenshot.
Download or export any designs or assets you will need after access ends.
Useful links
If you are charged after cancelling
Contact Coohom support with your cancellation proof and payment details immediately.
If resolution fails, open a dispute with your card issuer or PayPal/Stripe and contact Nigerian consumer protection for guidance.
Address
Coohom data controller / contact
39899 Balentine Dr, Suite 315, Newark, CA, USA
Keep this for your records
Use this address if you need to reference Coohom’s official contact in formal complaints or reports.