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Cancellation service #1 in Nigeria
Deepsearch is a subscription-based search application that offers aggregated and curated search results different from standard web search engines.
It is distributed through app stores (Apple App Store, Google Play) and via web/other platforms, and its terms place refunds and cancellations with the distributing platform.
The app is available on iOS and Android stores and as a web product linked from deepsearchai.app.
Purchases and subscriptions are handled by the platform you use to subscribe (App Store, Google Play, or a web checkout).
Cancellation stops future automatic billing but does not remove access immediately.
You keep access to premium features until the end of the current paid period.
Deepsearch’s terms do not promise specific data-deletion timelines; export any important data before cancelling if needed.
If you want account removal, check the app or web settings and contact platform support for guidance.
Deepsearch itself does not issue refunds; refunds are handled solely by the platform used to buy the subscription (Apple App Store or Google Play).
Refund eligibility and procedures follow Apple or Google’s refund rules and are not controlled by Deepsearch.
Below are the subscription plans as published for Deepsearch with Euro prices converted from NGN App Store listings.
Prices shown are from verified listings and conversions; regional prices on app stores may vary.
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Weekly Premium | €6.00 | Weekly | Unlimited access, weekly subscription |
| Annual Premium | €42.40 | Annual | Unlimited access, annual subscription |
In Nigeria, consumer protection issues can be raised with the Federal Competition and Consumer Protection Commission (FCCPC).
For formal complaints about unfair commercial practices, consider contacting the FCCPC for guidance.
FCCPC website: fccpc.gov.ng.
Some users report Deepsearch provides detailed information not easily found via general web searches and praise its usability and support.
Positive reviews are visible on review sites such as Trustpilot.
Other reviewers criticize the product sharply; examples include claims it performs poorly or that billing practices were misleading.
A Reddit post cited a user alleging immediate charging despite an advertised free trial, highlighting potential billing confusion.
See reviews: Trustpilot, Reddit report.
Many users expect the app developer to process refunds; with Deepsearch this is incorrect because refunds are managed by the app stores.
Example: contacting the app developer first can delay resolution - start with the store where you paid.
Users sometimes cancel an account on a secondary device or under a different App Store/Google account, leaving the billed subscription active.
Always verify the Apple ID or Google account used to subscribe before cancelling.
| Platform | How to cancel | Who handles refunds | Access after cancel |
|---|---|---|---|
| Apple App Store | App Store → Profile → Subscriptions → Turn off Auto-Renewal | Apple manages refunds | Access until end of paid period |
| Google Play | Play Store → Menu/Profile → Payments & subscriptions → Subscriptions → Cancel | Google manages refunds | Access until end of paid period |
| Web / Other | Cancel via the website or payment provider used to subscribe | The platform or payment processor manages refunds | Access depends on purchase terms; typically until period end |
Cancel at the store where you purchased; that store is also where refund decisions are made.
Keep records, check which account was billed, and contact platform support if a refund is needed.
Check your subscription list in the App Store or Google Play to confirm the status shows cancelled or will not renew.
Save any confirmation emails or screenshots showing the cancellation timestamp.
Deepsearch / DeepSearch (assumed primary corporate contact):
8 Devonshire Square, London, England, EC2M 4PL
For contractual formalities the company referenced in some documents is Deep Search GmbH in Vienna; consider a signed registered letter if required by contract.
When sending legal notices, verify the correct legal entity and postal address in your purchase receipt or terms before posting.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Zainab Chukwu
eIDAS legal expert · 4 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 4 years.