Cancel Evernote: Easy Method

What is Evernote

Overview

Evernote is a note-taking and organization app that helps you capture, store, and search notes, tasks, and attachments across devices.

It offers free and paid plans with varying upload limits, device access, and productivity features for individuals and professionals.

Primary uses

Users store text notes, web clips, images, and documents, and link calendars or manage tasks within the service.

Evernote synchronises content across platforms and provides offline access on certain paid tiers.

How to cancel Evernote

Cancel via Evernote web (credit card, PayPal, SEPA)

• Log into your Evernote account on the web and go to Account Settings.
• Select Billing, then choose Manage or Cancel subscription and follow the confirmation prompts.
• Your subscription remains active until the end of the billing cycle; after that your account reverts to Free and data is retained.
• More details: Evernote cancellation help.

Cancel via Apple App Store (iOS/iPadOS)

• If you subscribed through Apple, manage and cancel your subscription in your Apple ID / App Store account settings.
• Cancel at least 24 hours before renewal to avoid being charged for the next period.
• App Store purchases follow Apple's billing and refund processes: Evernote on App Store (Nigeria).

Cancel via Google Play Store (Android)

• If you subscribed through Google Play, cancel the subscription using your Google Play account subscriptions page.
• Google Play controls billing and refunds for purchases made there; follow Google's process for cancellations and refunds.
• See Evernote guidance: Evernote cancellation help.

What happens when you cancel

Account access and features

After cancellation you keep access to paid features until the end of your current billing period.

When the billing period ends your account reverts to the Free tier; paid features will no longer be available.

Data retention and export

Evernote retains your notes and data after downgrade; your content remains accessible and can be exported.

It is advisable to export important notes before downgrading, but Evernote does not automatically delete or lock notes on cancellation.

Billing and renewals

Cancellations stop future recurring charges but do not automatically issue refunds unless you qualify under the refund policy.

For third-party store subscriptions, you must cancel on that platform to stop renewals there as well.

Will I get a refund?

Evernote refund windows

Monthly Individual paid subscriptions (Starter, Advanced, Personal, Professional, etc.) are refundable if requested within 20 days of payment.

Annual individual subscriptions are refundable if requested within 60 days of payment.

Third-party store exceptions

• Purchases made through Apple App Store or Google Play are subject to those stores' refund rules; Evernote may not be able to issue refunds for these transactions.
• If you bought via an app store, request a refund through the platform where you purchased the subscription.

How to request a refund

• App Store purchases: submit a refund request via Apple's refund process.
• Google Play purchases: request a refund through Google Play's refund system.
• Direct Evernote purchases: use Evernote’s contact form under Accounts and Subscriptions → "I'd like to request a refund".
• Guide: Request a refund (Evernote).

Evernote plans and pricing

Current App Store-based pricing

Prices below reflect App Store listings (converted in EUR) and may differ from Evernote web pricing.

Local Nigerian billing may use Naira and Apple/Google conversion rates; web purchases use Evernote's EUR pricing.

Pricing table

Your consumer rights in Nigeria

Refund entitlements

Nigerian residents are entitled to refunds for individual paid Evernote services within 20 days (monthly) or 60 days (annual) from payment date, per Evernote’s policy.

These timelines apply for direct purchases; third-party store purchases may fall outside Evernote’s refund handling.

Data access and portability

You retain access to your notes and can export them after cancelling; Evernote does not delete or lock content upon downgrade.

Export your data if you plan to switch services or keep an offline copy for safekeeping.

Third-party purchase limitations

If you bought through Apple or Google, refunds and billing disputes are governed by those platforms' rules.

Evernote may be unable to process refunds for such purchases; contact the store for resolution.

Customer experiences

Common negative feedback

Many users report sudden or large price increases and difficulty understanding changes to billing or plan terms.

There are frequent complaints about slow or inadequate customer support and challenges cancelling in some cases.

Other reported issues

Some users describe trouble exporting data or losing access to features after downgrading, creating a sense of being locked in.

There are reports of unexpected charges persisting when a subscription was not cancelled across all payment methods.

Balanced view

While many users have negative experiences, others still rely on Evernote’s core note-taking, sync, and search features successfully.

Review platform-specific refund and cancellation routes to avoid common pitfalls and to protect your account and payments.

Documentation checklist

What to prepare before cancelling

• Account email address and Evernote account name.
• Proof of payment: receipt, transaction ID, or bank/PayPal statement.
• Subscription platform: Evernote web, Apple App Store, or Google Play.

Supporting items for refunds or disputes

• Screenshots of subscription status, billing dates, and charges.
• Dates of payment and any correspondence with Evernote or the app store.
• Exported backups of important notes (ENEX, PDF, or other formats).

Common mistakes

Not cancelling on the correct platform

Users often cancel in the Evernote web UI but originally purchased via Apple or Google, so charges continue.

Always verify the platform shown on your receipt and cancel there to stop renewals.

Missing refund windows and poor documentation

Waiting past the 20-day (monthly) or 60-day (annual) refund windows for direct purchases can forfeit refund eligibility.

Not saving receipts, transaction IDs, or screenshots makes it harder to prove charges during refund requests.

Comparative recap

Quick method comparison

The table below summarises where to cancel, refund likelihood, and key notes for each purchase method.

Comparison table

After cancelling

What to do immediately

Export any important notes and attachments you want to keep, using Evernote export options.

Confirm cancellation and check your payment method for future charges to ensure the subscription has stopped.

Helpful links and support

• How to cancel your Evernote subscription
• Evernote Refund Policy
• How to request a refund

Address

Corporate contact

Evernote Corporation

4231 Balboa Avenue, #1008, San Diego, CA 92117, United States

Using the address

Use this address for formal notices or contract termination letters if required.

For account issues and refunds, start with in-app or web support and escalate to a written notice if needed.