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Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Filmora service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Filmora: Easy Method
What is Filmora
Overview
Filmora is a consumer video-editing application developed by Wondershare that offers timeline editing, effects, and asset libraries for creators.
It is available on desktop (Windows/macOS), mobile (Android/iOS) and via licensed downloads or reseller stores.
Common uses
Users choose Filmora for quick edits, templates, transitions, and integrated asset packs that speed up video production.
Plans include free trials, subscription tiers, and one‑time licenses depending on purchase channel.
How to cancel Filmora
Cancel on Google Play (Android)
- Open the Google Play Store app on your Android device.
- Tap your profile/account icon → Subscriptions → select the Filmora subscription → Cancel subscription.
- Note: Uninstalling the app does NOT cancel the subscription; you keep access until the period ends.
Cancel on App Store (iOS)
- On your iPhone/iPad go to Settings → tap your Apple ID → Subscriptions.
- Select Filmora → Cancel Subscription and confirm.
- Note: Removing the app does NOT cancel the subscription; access continues for the paid period.
Cancel via Wondershare web account
- Log into your Wondershare Account Center at your account page.
- Go to Plan & Products → Manage Subscription → Cancel Subscription and confirm cancellation.
- Service typically continues until the end of the current billing term.
Cancel PayPal recurring payment
- Log into your PayPal account → Settings → Payments → Manage automatic payments.
- Select Filmora or Wondershare → Cancel the automatic payment agreement.
- Canceling the PayPal agreement stops future charges from that billing source.
What happens when you cancel
Access after cancelling
After cancellation you usually retain full access until the end of the paid billing period.
No immediate pro rata access extension is typically provided beyond the paid term.
Renewal and data
Auto‑renewal is disabled at cancellation so you will not be billed again after the current term ends.
Your account data, projects, and purchased assets may remain in your account per Wondershare retention rules.
Will I get a refund?
Wondershare 30‑day refund policy
Wondershare generally offers a 30‑day refund window for eligible subscriptions in certain scenarios (wrong product, duplicate purchase, unresolved technical issues, etc.).
Eligibility depends on the specifics of the purchase and the problem reported.
Platform and non‑eligible refunds
- Purchases through Google Play or the Apple App Store must be refunded through Google or Apple - Wondershare does not control those refunds.
- EU users have a 14‑day withdrawal right for contracts, with a full refund if exercised within that period.
- No refund is normally given for expired purchases, consumed credits/consumables, or simple change of mind outside the policy. Auto‑renewal charges are often non‑refundable under the 30‑day policy.
Filmora plans and pricing
Pricing table
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Official Monthly Subscription (Wondershare) | €18.39 | Monthly | Full access, no watermark, updates, assets |
| Official Annual Subscription (Wondershare) | €57.03 | Annual | Full access, no watermark, updates, assets |
| Official Perpetual License (Wondershare) | €82.79 | One‑time | Lifetime access to version, no watermark, current major updates |
| Belad Creative Store Annual (local reseller) | €5.56 | Annual | Full access, no watermark, AI tools (reseller description) |
| Rehmie Filmora X (Physical, local) | €49.10 | One‑time | Filmora X license (physical DVD) |
| Jumia Filmora 14 (Digital, local) | €8.33 | One‑time | Filmora 14 digital download license |
Notes on prices
Prices above are approximate conversions to EUR and may vary by payment processor, country, or current exchange rate.
Local reseller prices may differ from official Wondershare pricing and can include region‑specific offers.
Your consumer rights in Nigeria
Legal framework
In Nigeria consumer rights are governed by the Consumer Protection Council Act and related regulations administered by the FCCPC.
Laws require clear advertising, truthful terms, and remedies against deceptive trade practices.
Actions you can take
- Request clear disclosure, cancellation instructions, and a refund in writing from the seller.
- If your rights are denied, lodge a complaint with the Federal Competition and Consumer Protection Commission (FCCPC).
- Keep receipts, screenshots, and communication logs to support any complaint or refund claim.
Customer experiences
Positive feedback
Some long‑time users report Filmora is stable on desktop and remains a useful part of their editing workflow.
Such users cite ease of use and adequate performance for routine projects.
Negative feedback and patterns
- Many users complain of being charged immediately despite advertised free trials and denied refunds.
- Recurring reports of difficulty cancelling, ongoing charges after cancellation attempts, and unhelpful support (bots, limited human escalation).
- Complaints about deceptive interface items that lock assets and prompt upsells, creating confusion over free vs paid content.
Balanced takeaway
While some users have a good long‑term experience, a significant number report friction around trial charges, cancellations, and refunds.
Documenting purchases and following the specific cancellation channel (Play/App/Wondershare/PayPal) improves the chance of a clean resolution.
Documentation checklist
Essentials to collect
- Order receipt or invoice showing date, amount, and transaction ID.
- Account email used for Filmora, subscription ID, and device used for purchase.
- Screenshots of subscription status, trial offers, and any errors or messages.
Support communication records
- Copies of emails, chat transcripts, ticket numbers, and dates of contact with support.
- Proof of attempted cancellations (screenshots of subscription page after cancellation).
- If paid via PayPal/card, a record of the PayPal agreement or card statement entry.
Common mistakes
Uninstalling instead of cancelling
Many users assume removing the app cancels billing. Uninstalling does not stop subscriptions charged through Play Store, App Store, PayPal, or Wondershare.
Contacting the wrong party
Users sometimes request refunds from Wondershare when the purchase was made through Apple or Google; platform purchases must be handled by that store.
Also, failing to keep receipts or cancellation screenshots makes disputes harder to win.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund handled by | Access after cancel |
|---|---|---|---|
| Google Play (Android) | Play Store → Account → Subscriptions → Cancel | Google Play / Developer depending on case | Access until period end |
| App Store (iOS) | iOS Settings → Apple ID → Subscriptions → Cancel | Apple | Access until period end |
| Web (Wondershare Account) | Account Center → Plan & Products → Manage Subscription → Cancel | Wondershare (30‑day policy for eligible cases) | Access until period end |
| PayPal | PayPal → Settings → Payments → Manage Automatic Payments → Cancel | PayPal (stop future charges); refunds handled by merchant or PayPal | Depends on merchant terms; usually until period end |
How to choose the right route
- Cancel via the platform you paid through to stop future billing immediately.
- Request refunds from the payment processor appropriate to your purchase channel.
After cancelling
Next steps
Save confirmation of cancellation and any ticket numbers you receive from the store or Wondershare.
Monitor your payment method for any unexpected future charges for at least one billing cycle.
Helpful links
- Wondershare Account Center
- Google Play: cancel subscriptions
- Apple: manage subscriptions
- PayPal: cancel automatic payments
- FCCPC (Nigeria consumer complaints)
Address
Primary developer address
West of Donghuan Road, North of 1-4 Road, South of 1-3 Road, Room No.2, Floor 6, Building No.8 of East of Liuwu Building, Lhasa, China.
Notes on alternate entities
Public records also reference related entities such as FILMORA LLC (Miami) and FILMORA HUB PRIVATE LIMITED (India); their relationships to the developer may vary.
If you need to escalate, use the Wondershare Account Center first, then local consumer protection (FCCPC) if unresolved.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.