Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Glossgenius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel GlossGenius: Easy Method
What is GlossGenius
Overview
GlossGenius is an appointment, payment and business management platform geared toward beauty and wellness professionals. It combines booking, client management, payments and marketing tools into a single service.
Primary uses
Users typically use GlossGenius for online booking pages, appointment reminders, client notes, and integrated payment processing. The platform also offers hardware (card reader) and payroll/analytics features for businesses.
How to cancel GlossGenius
Cancel via website or app
- Sign in to your GlossGenius account on the website or app.
- Go to Account or Settings > Subscription or Billing.
- Select Cancel Subscription and follow on-screen prompts to confirm cancellation.
Cancel via app store or email
- If subscribed through Apple (iOS): open your Apple ID > Subscriptions and cancel the GlossGenius subscription there.
- If subscribed through Google Play: open Google Play > Subscriptions and cancel the GlossGenius subscription there.
- You can also request cancellation by emailing support@glossgenius.com.
- For reference on app-store cancellation steps see Google/Apple cancellation guide.
What happens when you cancel
Access after cancellation
After cancellation you will retain access to GlossGenius until the end of your current paid billing period. You can continue to use features and export data during that time.
Billing and auto-renewal
Cancellation prevents future billing at the next renewal cycle but does not provide a pro‑rated refund for the current period. Auto‑renewal will stop once cancellation is processed.
Data and account retention
Your account data typically remains available for a period set by GlossGenius policies. Export important client lists, appointments and financial records before access ends.
Will I get a refund?
General subscription refund policy
GlossGenius subscription fees are non‑refundable and there are no pro‑rated refunds for unused portions of an active billing period.
Exceptions for hardware and returns
- For GlossGenius hardware (card reader/CMM) there is a 10‑day hassle‑free return window; the user pays return shipping and refund is issued to the original payment method after RMA authorization.
- Always retain proof of shipment and RMA authorization when returning hardware; see the hardware policy at GlossGenius card reader refund policy.
GlossGenius plans and pricing
Pricing summary
Below are representative plan options converted to EUR. Actual billing and taxes in Nigeria may vary due to local payment processors or app store policies.
Notes on listed prices
Prices shown are conversions (USD→EUR) using an average rate; check your billing method for the exact charge applied in Nigeria.
| Plan | Price (EUR/month) | Billing | Key features |
|---|---|---|---|
| Standard (billed monthly) | €20.54 | Monthly | Business essentials: booking site, marketing, inventory, payment processing |
| Standard (billed annually) | €23.96 | Monthly (annual billing) | Same as above, with ~14% discount (annual billed) |
| Gold (billed annually) | €41.08 | Monthly (annual billing) | Adds forms, waivers, waitlist, Google booking, time tracking |
| Gold (billed monthly) | €47.92 | Monthly | Same as above, no discount |
| Platinum (billed annually) | €126.67 | Monthly (annual billing) | All Gold features plus unlimited team, analytics, commissions |
| Platinum (billed monthly) | €143.76 | Monthly | Same as above, no discount |
Your consumer rights in Nigeria
Contract and terms
GlossGenius users in Nigeria are bound by the provider's Terms of Service, which state that subscriptions auto‑renew until cancelled and that subscription fees are non‑refundable.
Nigerian consumer protections
- Nigerian consumer protection laws prohibit unfair business practices and false advertising; consumers may file complaints with local consumer protection agencies if services are misrepresented.
- If promised payouts, services or account security are not provided as advertised, gather evidence and consider raising disputes through Nigerian regulatory bodies or your payment provider.
Hardware return rights
For purchased hardware, GlossGenius offers a 10‑day return window with RMA authorization. Exercise this right promptly and keep documentation to support your refund claim.
Customer experiences
Positive feedback
Many users praise GlossGenius for its easy-to-use booking, appointment management, client notes and integrated payroll features.
Reviews highlight smooth onboarding, useful client photo/notes features, and reasonable pricing for small businesses. See user reviews at Capterra reviews.
Negative feedback
There are recurring complaints about slow or unreliable payout speeds, poor or slow customer support, and occasional system outages or glitches.
Users have reported account compromises, downtime and responsiveness issues; community discussions reference incidents at Reddit.
Documentation checklist
Account and billing records
- Account email and username used with GlossGenius.
- Subscription invoices, receipts and billing dates.
- Payment method details (card/bank or app store account).
Evidence for disputes and returns
- Copies of communication with GlossGenius support (emails, tickets).
- Screenshots of account settings, subscription status, and error messages.
- For hardware returns: RMA authorization, shipping proof and packaging photos.
Common mistakes
Missing the cancellation window
Users sometimes cancel after their billing cycle renews and expect a refund. Because GlossGenius does not offer pro‑rated refunds, timing is critical.
Always cancel before the next renewal date and confirm cancellation in your account or by email.
Using the wrong cancel path
Another frequent error is attempting to cancel via the GlossGenius website when the subscription was purchased through Apple or Google.
If you subscribed through an app store, cancel through your Apple ID or Google Play subscriptions; otherwise the app store will keep charging.
Comparative recap
Key points at a glance
The table below compares cancellation ease, refund policy and hardware return options so you can act quickly and keep records.
Quick decision aid
| Topic | What to expect | Action for Nigeria users |
|---|---|---|
| Cancellation method | Website, app, email, or app store cancellation required | Cancel via the method you used to subscribe; keep confirmation screenshot |
| Refunds | No subscription refunds or pro‑rated credits | Do not expect refund; cancel before next billing cycle to avoid future charges |
| Hardware returns | 10‑day return with RMA; user pays return shipping | Request RMA promptly, keep shipping and RMA proof |
| Support responsiveness | Mixed reviews; some report slow support | Document all contacts; escalate via email and keep deadlines for follow-up |
After cancelling
Immediate next steps
- Export client lists, appointment history, invoices and any important data before access ends.
- Confirm cancellation by screenshot or saved email from GlossGenius support.
Helpful links and contacts
- GlossGenius support email: support@glossgenius.com
- GlossGenius Terms of Service: Terms of Service (reference)
- Hardware refund policy: Card reader refund policy
- App store cancellation guidance: App store cancellation help
Address
Official correspondence
GlossGenius, Inc.
579 Broadway Apt 2C, New York, New York 10012‑5414, United States
Note on local addresses
No Nigeria‑specific postal address for cancellation requests was found. Use the support email or in‑app cancellation process for faster handling.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.