Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Incfile service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Incfile: Easy Method
What is Incfile
Overview
Incfile is a US-based online business formation and compliance service that helps customers form LLCs, corporations, and manage related filings.
Services include entity formation, registered agent service, domain and email offerings, and add-on compliance tools.
Key services
Incfile provides document preparation and filing with U.S. state governments and offers a dashboard to track orders and renewals.
The company markets low-cost packages and a free first year of registered agent service for many formations.
How to cancel Incfile
Online cancellation steps
- Log in to your Incfile account dashboard as soon as you want to cancel.
- If the order was placed the same business day, place the order on hold (if available) to prevent release to government entities.
- Contact Incfile support immediately by email at support@incfile.com or by phone at +1 (844) 830-8267.
- Request specific cancellation and confirm whether payment has been forwarded to the government rather than to Incfile.
Phone and email process
- If payment has not been forwarded (commonly within about 24 hours), support can often cancel less a $30 cancellation fee.
- For domain and email services, request cancellation within three business days for full refund eligibility; after three days cancellation is allowed but usually non‑refundable.
- Reference Incfile help articles when contacting support: How to cancel an order and Domain and Email cancelation and refund policies.
What happens when you cancel
Access and account status
When Incfile cancels an order, access to preparation or filing services tied to that order is stopped and the order is marked cancelled in your dashboard.
Account login typically remains active so you can download any available documents and review billing history.
Renewals and recurring services
Many services (including annual compliance or registered agent renewals) auto-renew unless you proactively cancel before the renewal date.
No prorated refunds are generally provided for annual services after the refund window closes.
Will I get a refund?
General policy
There is no general 14-day statutory refund right stated in Incfile's public policies.
Refund eligibility is governed by short, time‑sensitive windows described by Incfile for specific services.
Exceptions and timelines
- Filings: Refunds for most one-time or add-on state/federal filing services are possible only if cancelled before payment is forwarded to government entities (typically within about 24 hours), and refunds are reduced by a $30 cancellation fee. Source.
- Domain and email: Refunds are available only within three business days from purchase or renewal; after that cancellation is allowed but non-refundable. Source.
- Auto-renewed services: After short refund windows, no refunds are typically provided even if the service was unused.
Incfile plans and pricing
Pricing overview
Incfile prices its services in U.S. dollars and adds state filing fees where applicable.
No Nigeria-specific pricing or euro pricing is provided in public sources.
Table of typical items
| Service | Price (USD) | Notes |
|---|---|---|
| Entity formation packages | Varies | Package fees plus state filing fees; pricing available in USD only. |
| Registered agent service | Varies | Often includes a free first year with some formations; renews annually. |
| Domain and email | Varies | Refundable only within three business days of purchase or renewal. |
| State filing fees | Varies | Charged separately and depend on the U.S. state of filing. |
Your consumer rights in Nigeria
Relevant laws
Nigerian consumer protections include the Federal Competition and Consumer Protection Act 2018 and regulatory oversight by bodies like the Nigerian Communications Commission for digital services.
These laws emphasize transparency, fair billing, and access to dispute resolution for consumers buying digital services.
Practical enforcement steps
- Keep written records of purchases, cancellations, and communication with Incfile for any dispute.
- If Incfile does not honour its stated policies, consider lodging complaints with the Federal Competition and Consumer Protection Commission or the NCC where applicable.
- You may also request chargebacks through your bank or payment provider if a refund was promised but not delivered.
Customer experiences
Positive feedback
Many customers praise Incfile for affordable starting prices, an easy-to-use dashboard, and a free first year of registered agent service on eligible formations.
Review sites often show strong overall ratings, e.g., high Trustpilot scores and positive ShopperApproved feedback. Source.
Negative feedback
Common complaints include slow or hard-to-reach customer support, billing and renewal issues, and occasional filing errors or delays.
Users have also reported problems with refunds, unauthorized renewals, and issues with virtual mailbox handling. Source.
Documentation checklist
For cancelling formation or filing orders
- Order number and date of purchase as shown in your Incfile dashboard.
- Account email and full name used for the order.
- A clear cancellation request indicating you want the order stopped and whether you request a refund.
For domain, email, or renewals
- Proof of purchase or renewal date to confirm the three-business-day refund window, if applicable.
- Billing statements or receipts showing the charged amount.
- Any correspondence with Incfile support confirming cancellation or refund promises.
Common mistakes
Timing errors
Waiting too long to cancel is the most frequent mistake; many refunds require cancellation before payment is forwarded (about 24 hours) or within three business days for domain/email.
Delays in contacting support reduce the likelihood of a refund and may result in services being processed.
Billing and renewal errors
Not disabling auto-renew or missing renewal notices leads to unwanted charges that are often non-refundable after short windows expire.
Another mistake is assuming a general 14-day refund right applies; Incfile’s published policies set narrower windows.
Comparative recap
Key policy comparison
| Feature | Incfile | Typical provider |
|---|---|---|
| Filing cancellation window | Cancel before payment forwarded (~24 hours); $30 fee often applied. | Varies by provider; some allow limited-time cancellations. |
| Domain/email refunds | Refundable only within three business days of purchase or renewal. | Varies; some providers offer longer windows. |
| Auto-renewals | Many services auto-renew; must cancel proactively. | Common practice across many providers; notification policies vary. |
| Pricing currency | USD only; no Nigeria-specific pricing published. | Some providers present local currency options. |
| Support and dispute handling | Mixed reviews on response times; complaints about accessibility. | Varies widely; some offer stronger local support options. |
After cancelling
Next steps to take
Verify cancellation in your Incfile dashboard and keep screenshots or emails confirming the cancellation and any refund amount.
Check your bank or card statement and monitor for any unexpected charges after cancellation.
Helpful links and escalation
- Incfile cancellation help: How to cancel an order.
- Domain and email refund policy: Domain and Email Cancelation and Refund Policies.
- Independent review and refund context: Incfile review.
- If unresolved, consider filing complaints with Nigerian authorities or requesting a chargeback through your payment provider.
Address
Mailing address
Incfile (headquarters) - 17350 State Highway 249, Suite 220, Houston, TX 77064, USA.
Note: Incfile does not have a physical office in Nigeria; correspondence must be handled remotely.
Contact options
Email: support@incfile.com.
Phone: +1 (844) 830-8267.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.