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Cancellation service #1 in Nigeria
Instasize is a mobile and web app for photo and video editing, filters, resizing and social media formatting tools.
The app offers free and paid (premium/AI) subscription tiers and is distributed via Apple App Store, Google Play, and direct billing on Instasize channels.
Users typically use Instasize to prepare content for Instagram, TikTok and other platforms with quick crop, filter and resizing features.
Paid plans add advanced filters, AI tools and removal of some ads or watermarks depending on the plan.
Cancelling prevents future auto-renewal but you usually retain access to premium features until the end of the current billing period.
Keep a screenshot or email confirmation showing the cancellation date and the end of access date.
Once cancelled, your subscription will not renew at the next billing date. You will not be charged again when the current paid period ends.
If you cancel mid-period you typically keep access until that billing cycle finishes; this depends on the platform.
Cancelling a subscription does not necessarily delete your Instasize account or uploaded content.
If you want data removed, request account deletion separately via Instasize support or account settings.
Instasize states it does not issue refunds for purchases made via any Distributor and is not obligated to prorate or credit partially used periods.
This means Instasize-facing refunds are generally refused if you purchased through a store or distributor.
Below are plan names and representative prices reported in available listings. Exact prices and billing periods can vary by store and time.
Prices listed are in euros from the source data, with plan names as shown in listings. Local NGN prices may differ by store and date.
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| Instasize Premium / Instasize Premium Membership | €1.15 or €1.06 | Varies | Standard Premium subscription |
| Monthly Instasize Membership | €3.71 or €3.42 | Monthly | Monthly membership |
| Monthly Instasize Premium | €3.01 or €2.77 | Monthly | Monthly premium membership |
| Instasize Premium + AI | €3.78 or €3.48 | Varies | Premium plus AI tools |
| Instasize Premium AI / AI Instasize Premium | €6.34 or €5.84 | Varies | Premium AI features |
| AI Instasize Premium (highest tier) | €19.14 or €17.64 | Varies | Top-tier AI premium |
Under Nigerian consumer protection norms, consumers should receive clear information about automatic renewals and an accessible cancellation process.
If terms were unclear or you were misled, you have grounds to escalate your complaint to local authorities.
A 14-day cooling-off right may apply for certain direct web purchases of digital services in similar jurisdictions; Instasize’s stated no-refund policy may conflict with consumer protection laws.
If denied a lawful refund, you can escalate through your payment provider or file complaints locally.
Review aggregators show a mixed to negative sentiment with numerous complaints about subscription UX and safety/legitimacy scores on some sites.
Weigh positive editing features against subscription friction when deciding to subscribe.
Many users delete the app and later discover the subscription auto-renewed. Deleting the app does not stop billing.
Always cancel via the store or account subscription settings and keep confirmation.
Some users request refunds after the charge is processed and assume the developer will refund; Instasize’s stated policy refuses such refunds for distributor purchases.
If a refund is needed, file it with Apple or Google quickly and provide evidence.
Failing to keep screenshots or confirmation emails makes disputes harder to resolve with payment providers or regulators.
Always capture clear timestamps and reference numbers when cancelling or requesting refunds.
The table below compares cancellation ease, refund route and access after cancel across Apple, Google and Direct billing.
Use the row for the platform you used to subscribe; follow the described cancellation steps and keep confirmation evidence.
| Platform | Cancellation ease | Refund route | Access after cancel | How to cancel |
|---|---|---|---|---|
| Apple App Store | Easy (via Settings) | Request via Apple refund system | Keep access until end of billing period | Settings > your name > Subscriptions > Instasize > Cancel |
| Google Play | Easy (via Play Store) | Request via Google Play refund system | Keep access until end of billing period | Play Store > Profile > Payments & subscriptions > Subscriptions > Instasize > Cancel |
| Direct (Instasize billing) | Varies (may require support contact) | Limited - Instasize states no refunds; dispute via payment provider if needed | Usually access until current period ends unless otherwise stated | Sign in > Account/Subscription > Cancel or contact Instasize support |
Instasize, Inc., Attention: Legal, 11650 S. State Street, Suite 103, Draper, Utah 84020, USA.
You may send registered mail to the address above for documented cancellation or legal notices where required.
Keep postal receipts and tracking information as proof of delivery when sending written cancellation notices.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Halima Sani
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.