Cancel InShot: Easy Method

What is InShot

Overview

InShot is a mobile and web app for video and photo editing that offers a free tier plus paid subscriptions (monthly, yearly, lifetime) for pro features such as removing watermarks, unlocking effects, and removing ads.

The app is widely used on iOS and Android and many billing and support interactions are handled through the App Store or Google Play rather than directly by the developer.

Where it runs

InShot is available on iOS (App Store), Android (Google Play) and via the InShot app/web interface for managing accounts and subscriptions.

Subscription management and refunds are generally controlled by the platform where you purchased the subscription (Apple or Google Play).

How to cancel InShot

iOS - App Store

• Open iOS Settings → tap your name → Subscriptions.
• Find InShot → Cancel Subscription → confirm cancellation.
• Cancellation stops auto-renewal; access continues until the end of the billing cycle.

Android - Google Play

• Open Google Play Store → Menu → Subscriptions.
• Select InShot → Cancel Subscription → confirm cancellation.
• Access remains until the billing period ends; cancel at least 24 hours before renewal to avoid a new charge.

Web / InShot app

• Open the InShot app → Profile → Settings → Manage Subscription.
• Select Cancel and follow the prompts to stop auto-renewal.
• Behaviour is similar: auto-renew stops but you keep access until the billing cycle ends.

Cross-platform note

Subscriptions cannot be transferred across platforms (iOS ↔ Android); a subscription bought on one store will not carry over automatically to the other.

If you change platform, you must subscribe again on the new store or contact that store for options.

What happens when you cancel

Access after cancellation

When you cancel, auto-renewal stops but your paid access remains until the end of the current billing cycle.

You will continue to have pro features until that expiry date unless a refund is granted and processed by the store.

Data and account

Cancelling a subscription does not usually delete your InShot account or project files; your data remains in the account unless you delete it separately.

If you need account deletion, check InShot settings or contact support for account removal instructions.

Renewal behavior

If you do not cancel before the renewal cutoff (commonly 24 hours for Google Play), the subscription may renew and you will be charged for the next period.

Make cancellations from the store account that was used to buy the subscription to ensure the change takes effect.

Will I get a refund?

General policy

There is no standard automatic refund for the remainder of the billing period when you cancel; refunds must be requested through the platform where you purchased the subscription (Apple or Google).

InShot generally defers refund decisions to the platform providers rather than issuing direct refunds itself.

Exceptions and special cases

• Duplicate charges or incorrect billing may be eligible for refunds via the store - Google Play often recommends requesting within ~48 hours for prompt handling.
• Apple users can use Apple's "Report a Problem" system to request refunds for billing issues.
• All refunds are at the discretion of Apple or Google and are processed according to their rules.

How to request a refund

• For Apple: go to reportaproblem.apple.com and follow the refund request steps.
• For Google Play: open the Play Store Help page on refunds or use Google Play refund request.
• Provide receipts, transaction IDs and screenshots to support your claim for faster resolution.

InShot plans and pricing

Available plans

Prices below are the provided euro equivalents based on App Store Nigeria listings and an approximate exchange rate; actual local currency charges will appear in Naira on your store bill.

Use the store purchase screen to see the exact Naira price before completing checkout.

Price table

Your consumer rights in Nigeria

Local legal context

Statutory consumer rights specific to digital subscriptions in Nigeria are not clearly defined in the available sources; platform (Apple/Google) policies usually govern refunds and disputes.

Expect that Apple or Google’s regional processes will be the primary route for resolving billing and refund issues.

Practical steps and escalation

• File refund or dispute requests through the App Store or Google Play within their stated timeframes.
• Gather proof (receipts, transaction IDs, screenshots) to support disputes and escalate if the store declines assistance.
• If unresolved, consider contacting Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) with documented evidence.

Developer responsibility

InShot typically refers users to the store for refunds; the developer may have limited ability to override platform decisions.

Contacting InShot support can help with technical issues (restoring purchases) but not guaranteed to change a store refund decision.

Customer experiences

Billing and support complaints

Many user reports highlight billing issues such as unexpected charges before trials ended, duplicate charges, and difficulty obtaining refunds.

Users also report slow or unresponsive customer support in some public reviews.

Technical and usability reports

Users on forums report occasional app instability: crashes, freezes, loss of edits, and problems restoring purchases across accounts.

Some iOS users report that lifetime or yearly plans may not be shareable via Family Sharing and may require manual restore steps.

Positive outcomes

Many users are able to cancel subscriptions successfully through the App Store or Google Play when following the correct store procedures.

Some users report satisfactory resolution when duplicate charges are quickly documented and disputed through the store.

Documentation checklist

Essential documents

• Proof of purchase (email receipt or App Store/Google Play receipt).
• Subscription name and billing period (monthly, yearly, lifetime).
• Transaction ID or order number from the store receipt.

Supporting evidence

• Screenshots of subscriptions page showing active or cancelled status.
• Cancellation confirmation screenshots or emails.
• Any correspondence with InShot or store support (dates and message text).

Common mistakes

Cancelling the wrong account

Users often cancel with a different Apple/Google account than the one used to buy the subscription, which does not stop renewal for the billed account.

Always check which store account and email were used for purchase before cancelling.

Expecting an automatic refund

Cancelling a subscription does not automatically trigger a refund for the unused period; refunds must be requested from the store and are discretionary.

Do not assume immediate money back after cancellation - submit a formal refund request if you believe you are due one.

Timing and renewal windows

Waiting too close to renewal (within 24 hours for Google Play) can lead to a charge for the next period; cancel well in advance of the renewal date.

Keep records of the cancellation timestamp to support any dispute about renewal timing.

Comparative recap

Quick comparison

Below is a short comparison of how cancellations, refunds and access behave across platforms for InShot subscriptions.

Use this table to pick the correct path based on where you purchased the subscription.

After cancelling

What to do right away

• Save receipts, cancellation confirmation screenshots and the subscription end date.
• Monitor your payment method for any unexpected charges after cancellation.

Helpful links and escalation

• Apple - Report a Problem
• Google Play - Request a refund
• InShot official site
• Federal Competition & Consumer Protection Commission (Nigeria)

If issues continue

If the store declines a refund and you have evidence of incorrect billing, assemble documentation and file a complaint with local consumer protection authorities.

Keep copies of all correspondence and timelines to support your case during escalation.

Address

Registered office

RM. 2002, 20/F HUAXING CENTURY BLDG., NO. 317, WANTANG RD., XIHU DIST., HANGZHOU 310000, ZHEJIANG, China

Alternative/other listings

Public records may also show entities named INSHOT LIMITED (UK) or Inshot (Ireland); these listings may not be directly related to the app and should be treated separately.

For billing and app support, use the store channels (App Store/Google Play) or InShot’s official support links above.