Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Invoice2Go service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Invoice2Go: Easy Method
What is Invoice2Go
Overview
Invoice2Go is a cloud-based invoicing and small business management app that lets users create invoices, estimates and accept payments.
It is offered as a subscription service on the web, Apple App Store (iOS) and Google Play (Android).
Main uses
Small businesses and freelancers commonly use Invoice2Go to issue professional invoices, track payments and manage basic bookkeeping tasks.
The service and billing terms vary depending on whether you subscribed on the web, via Apple or via Google Play.
How to cancel Invoice2Go
Cancel on the web
Follow these steps if you subscribed directly through Invoice2Go’s website.
- Sign in at invoice2go.com.
- Go to Account & settings → Manage subscription.
- Choose Cancel and follow on-screen prompts. The subscription runs until the end of the current billing period.
Cancel on Android (Google Play)
If you subscribed via Google Play, Invoice2Go cannot cancel for you; Google handles billing.
- Open the Google Play Store on your Android device.
- Tap your profile > Payments & subscriptions > Subscriptions.
- Select Invoice2Go and tap Cancel subscription at least 24 hours before the next billing cycle.
- Subscription remains active until the end of the paid period.
Cancel on iOS (Apple App Store)
If you subscribed on iPhone or iPad, you must cancel in your Apple account; Invoice2Go cannot cancel App Store subscriptions.
- Open Settings on your iOS device and tap your name > Subscriptions.
- Select Invoice2Go and choose Cancel Subscription at least 24 hours before the billing period ends.
- The subscription continues until the end of the current billing term.
What happens when you cancel
Access after cancellation
When you cancel, your subscription remains active until the end of the paid billing period.
You retain access to features included in your plan through that date.
Renewal and billing
Cancellations prevent future auto-renewals only if completed before the renewal date or the required notice period for App Store/Google Play.
Failing to cancel in time may result in another billing cycle being charged.
Data and account retention
After the subscription period ends, you may lose access to premium features but your account and stored data typically remain subject to Invoice2Go’s data retention policy.
Export important invoices and customer data before losing access to paid features.
Will I get a refund?
General refund policy
Subscription fees are generally non-refundable except as expressly stated by Invoice2Go.
Invoice2Go may, at its discretion, offer refunds, credits or discounts on a case-by-case basis.
Initial purchase refund window
Invoice2Go may offer a full refund within 30 days of the initial purchase only.
Refunds are not provided for renewals, upgrades or subsequent billing periods under the stated policy.
Platform-specific refund routes
- Web & Google Play: Request a refund by contacting Invoice2Go support; refunds are subject to review and the billing policy.
- Apple App Store: Apple handles App Store refunds and Invoice2Go cannot issue refunds for purchases made through Apple.
Invoice2Go plans and pricing
Current plans (App Store Nigeria)
The table below lists plans and monthly/annual pricing converted from Nigerian listing using a conversion rate noted in public pricing data.
Pricing table
| Plan | Price | Period | Notes |
|---|---|---|---|
| Starter (monthly) | €7.55 | Monthly | Basic tier from App Store Nigeria |
| Professional | €11.64 | Monthly | Mid tier from App Store Nigeria |
| Premium (Unlimited) | €40.90 | Monthly | Unlimited tier from App Store Nigeria |
| Standard | €134.45 | Monthly | Standard tier from App Store Nigeria |
| Starter Package (12-month) | €8.72 | Annual | 12-month Starter package from App Store Nigeria |
Your consumer rights in Nigeria
What Invoice2Go’s policy means for you
Invoice2Go does not provide a statutory 14-day cooling-off period by default; refunds are limited to the 30-day initial window at the company’s discretion.
Auto-renewal must be cancelled in advance as described in the cancellation section to avoid further charges.
Local law and enforcement
Nigerian consumers may have protections under the Federal Competition and Consumer Protection Act (FCCPA) and related regulations.
If you believe your consumer rights were breached, consider contacting the Federal Competition and Consumer Protection Commission: fccpc.gov.ng.
Practical limitations
Several user reports indicate support responsiveness can be inconsistent; practical enforcement of refunds or account issues may require persistence.
Keep documentation and transaction records when seeking remedies through Invoice2Go or local authorities.
Customer experiences
Positive feedback
Many users praise Invoice2Go for ease of use and professional invoice templates, calling it "easy to use" with a seamless experience.
Long-term customers report reliable service over many years for daily invoicing needs.
Negative feedback
Common complaints include steep price increases and unexpected high renewal costs reported by some users.
Other recurring issues are reports of slow or unhelpful customer support, account lockouts, paused payments and loss of access to account data.
Takeaway
Expect straightforward invoicing functionality but be cautious about pricing changes and support response times.
Maintain local backups of invoices and receipts to reduce risk if access or support problems arise.
Documentation checklist
Essential documents to prepare
- Account email and username associated with Invoice2Go.
- Receipt or proof of purchase showing date and amount.
- Subscription ID or plan name from your account or store receipt.
- Screenshots of billing date, renewal notice and subscription page.
Optional helpful items
- Transaction ID from Apple or Google Play receipts if applicable.
- Copy of any correspondence with Invoice2Go support or screenshots of chat logs.
- Exported invoices or customer lists you need to preserve.
Common mistakes
Assuming Invoice2Go can cancel store subscriptions
Many users mistakenly expect Invoice2Go to cancel App Store or Google Play subscriptions for them.
Remember that store subscriptions must be cancelled in your Apple or Google account; Invoice2Go cannot do this.
Missing the cancellation window
Waiting until the renewal date or later often results in an unwanted charge because Apple/Google require notice at least 24 hours before renewal.
Cancel with time to spare and verify cancellation confirmation in the store app or web portal.
Contacting support without details
Contacting support without receipts or transaction IDs slows resolution and reduces chances of a favorable outcome.
Always attach proof of purchase and the subscription information when requesting refunds or cancellations.
Comparative recap
Comparison overview
The table below summarizes cancellation control, refund responsibility and required notice by platform.
Comparison table
| Platform | How to cancel | Who controls refunds | Notice required |
|---|---|---|---|
| Web | Cancel at Account & settings → Manage subscription on invoice2go.com | Invoice2Go support (refunds subject to review) | Before renewal date (end of billing period) |
| Google Play (Android) | Cancel in Google Play Store > Subscriptions | Google handles billing; Invoice2Go may review web refunds | At least 24 hours before next billing cycle |
| Apple App Store (iOS) | Cancel in iOS Settings > Subscriptions | Apple controls refunds for App Store purchases | At least 24 hours before the billing period ends |
After cancelling
What to check immediately
Confirm cancellation in the account area or store subscription screen and keep a screenshot or confirmation email.
Export invoices, client lists and financial records you may need after access ends.
Useful links
- Invoice2Go main site: invoice2go.com
- Invoice2Go support/contact (for web and refund requests): invoice2go.com/contact
- Google Play help for subscriptions: Google Play subscriptions
- Apple support for subscriptions and refunds: Manage subscriptions on Apple
- Federal Competition & Consumer Protection Commission (Nigeria): fccpc.gov.ng
Address
Company address for notices
Invoice2go, LLC
6220 America Center Drive Suite 100, San Jose, CA 95002, USA
Notes on sending notices
If the Terms of Service require written termination notices, send them to the address above and keep proof of delivery.
For subscriptions purchased through Apple or Google, follow the platform procedures first and include platform transaction details in any written notice.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.