Iobit

Cancel IOBIT online

När vill du säga upp?

Genom att validera förklarar jag att jag har läst och accepterat de allmänna villkoren och jag bekräftar att jag beställer Postclic premiums kampanjerbjudande på 48h för NGN 3,322.00 med en obligatorisk första månad på NGN 81,389.00, sedan därefter NGN 81,389.00/månad utan bindningstid.

Sweden

Uppsägningstjänst Nr 1 i Sweden

Customer avatars
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Calculated on 5.6K reviews

Uppsägningsbrev upprättat av en specialiserad advokat
Avsändare
Cancel Iobit Subscription | Postclic
Iobit
Room 515, 5th Floor, Town Health Technology, Centre 10-12 Yuen Shun Circuit Siu Lek Yuen
Shatin Hong Kong
support@iobit.com
Ärende: Uppsägning av kontraktet Iobit

Hej,

Jag meddelar er härmed om mitt beslut att avsluta kontraktet avseende tjänsten Iobit.
Detta meddelande utgör en fast, tydlig och otvetydig vilja att säga upp kontraktet, med verkan vid första möjliga tidpunkt eller i enlighet med gällande avtalsperiod.

Jag ber er att vidta alla nödvändiga åtgärder för att:
– upphöra med all fakturering från och med det faktiska uppsägningsdatumet;
– bekräfta skriftligen att denna begäran har tagits emot;
– och, i förekommande fall, skicka mig den slutliga räkningen eller bekräftelsen på saldot.

Denna uppsägning skickas till er via certifierad e-post. Sändningen, tidsstämplingen och innehållets integritet är fastställda, vilket gör det till en giltig handling som uppfyller kraven på elektroniskt bevis. Ni har därför alla nödvändiga element för att behandla denna uppsägning på ett korrekt sätt, i enlighet med tillämpliga principer för skriftligt meddelande och avtalsfrihet.

I enlighet med reglerna om skydd av personuppgifter begär jag också att ni:
– raderar alla mina uppgifter som inte är nödvändiga för era juridiska eller redovisningsmässiga skyldigheter;
– stänger alla tillhörande personliga konton;
– och bekräftar den faktiska raderingen av uppgifter enligt tillämpliga rättigheter avseende integritetsskydd.

Jag behåller en fullständig kopia av detta meddelande samt bevis på sändning.

att behålla966649193710
Mottagare
Iobit
Room 515, 5th Floor, Town Health Technology, Centre 10-12 Yuen Shun Circuit Siu Lek Yuen
Shatin , Hong Kong
support@iobit.com
REF/2025GRHS4

Cancel Iobit: Easy Method

What is Iobit

Overview

IObit is a software company known for system utilities such as Advanced SystemCare, Driver Booster and security/maintenance tools.

Their products are sold with time-limited licenses and are commonly distributed through multiple billing platforms rather than a single IObit account portal.

How IObit billing works

Most IObit product purchases use third-party payment processors that manage subscriptions and auto-renewals.

Because of this, cancellation and refund handling often depend on the billing provider used at purchase.

How to cancel Iobit

Identify where you were billed

  • Find your purchase invoice or order confirmation email and note the billing platform (common names: Paddle, 2Checkout/Verifone, PayPal, or a credit-card processor).
  • If the email shows a third-party processor name, that processor is usually where you must cancel auto-renewal.

Step-by-step cancellation

  • Log into the account on the billing platform used (for example Paddle, 2Checkout (Verifone), or PayPal).
  • Locate your subscription or order and choose the option to disable auto-renewal or cancel the subscription.
  • If you cannot cancel online, contact the billing provider’s support and request cancellation; keep reference numbers and screenshots of the request.
  • If billing was processed directly by a credit card processor, contact your bank or card issuer to stop further renewals and ask for a pending charge inquiry if required.
  • If you bought directly from IObit.com, follow IObit’s refund procedure within required timeframes (see refund section and IObit refund policy).

What happens when you cancel

Access and licenses

After cancellation, most subscriptions remain active until the end of the paid period; you typically retain access for the time you have paid for.

Immediate deactivation can occur in some cases if the billing provider or vendor enforces it - confirm with the provider.

Renewals and data

Cancellation stops future auto-renew billing but does not usually delete your account or product settings.

Data retention and account deletion must be requested separately with IObit or the billing platform if required.

Will I get a refund?

IObit's official policy (direct purchases)

IObit offers a 60-day Money-Back Guarantee for qualifying products purchased directly from IObit.com.

Refunds for direct purchases must be requested within 60 days and are subject to accepted circumstances (e.g., wrong product, technical issues, or unwanted auto-renew without notice).

See IObit refund policy for details.

Purchases via third parties or app stores

If you bought through App Store, Google Play, or other resellers, IObit’s 60-day guarantee typically does not apply.

Refund requests for purchases made via stores are subject to the store’s own refund rules; contact the store (Apple, Google, PayPal, Paddle, etc.).

Iobit plans and pricing

Available plan example

The following listing is an example derived from marketplace information and may vary by retailer or promotion.

Notes on prices

Prices can vary by region, retailer, currency conversion and special offers. Confirm the final price on the checkout page before purchase.

Plan Price Period Features
Advanced SystemCare 13 Pro - 1 Year, 3 PCs €54.02 - €54.90 1 Year License for 3 PCs

Your consumer rights in Nigeria

Key legal protections

Under Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) 2018, consumers have rights to cancel orders, receive refunds, and return defective or misdescribed goods or services.

The law prohibits unfair contract terms that waive consumer rights, and courts have struck down blanket "no-refund" clauses.

Specific provisions and escalation

  • Section 120 allows cancellation of advance services or bookings with reasonable charges.
  • Section 122 supports full refunds where goods or services do not match description or quality.
  • Section 129 prevents terms that waive consumer protection rights; unresolved cases may be escalated to the Federal Competition and Consumer Protection Commission (FCCPC).

For complaints, contact the FCCPC online or by phone; processing times for valid complaints can range from 1 to 45 days depending on complexity.

Customer experiences

Positive feedback

Some users report reliable performance and long-term usefulness when the tools are managed carefully.

Long-term customers sometimes note that checking options during installation avoids unwanted add-ons and renewals.

Negative feedback

Common complaints include difficulty cancelling subscriptions and recurring billing problems when purchases are routed through third-party platforms.

Other reports mention intrusive promotion pop-ups and confusion over activation codes or lack of delivery after payment.

Documentation checklist

Essential documents to gather

  • Order confirmation email or invoice showing purchase date, order number and billed platform.
  • Payment proof (bank statement, PayPal receipt, card transaction details).
  • Screenshots of subscription entries, auto-renew charges, and any error messages.
  • Copies of correspondence with IObit or the billing provider and any support case numbers.

Optional supporting items

  • Activation codes and product license keys.
  • Terms and conditions or checkout screenshots showing renewal terms.
  • Records of attempted cancellations or bank/card charge disputes.

Common mistakes

Not checking the billing platform

A frequent mistake is assuming you can cancel on IObit.com; many purchases are billed by third parties (Paddle, 2Checkout, PayPal).

Always identify the processor on your invoice before trying to cancel.

Missing time limits or poor record keeping

Waiting too long to request refunds or failing to keep invoices and correspondence reduces your options and may forfeit a refund right.

Keep screenshots and timestamps of cancellation requests and any replies you receive.

Comparative recap

Quick comparison of cancellation and refunds

The table below summarizes how direct IObit purchases compare with purchases made through third parties or app stores.

How to act depending on purchase channel

Topic IObit (direct purchase) Third-party stores/processors (Paddle, 2Checkout, PayPal, App Store, Google Play)
How to cancel Contact IObit support or follow the IObit refund procedure on their site. Cancel via the billing provider’s account page or contact that provider’s support.
Refund policy 60-day Money-Back Guarantee for qualifying direct purchases (subject to conditions). Refunds follow the store/provider policy; IObit’s 60-day guarantee usually does not apply.
Support needed IObit support for product issues and refunds on direct sales. Billing provider handles subscription cancellation and billing disputes.
Likelihood of success Higher if you meet IObit’s refund conditions and request within 60 days. Varies by provider; App Stores and payment processors have differing rules and timelines.

After cancelling

What to monitor

Check your bank or card statements for at least one billing cycle to confirm no further renewals occur.

Keep all cancellation confirmations and reference numbers for at least six months.

Helpful links and next steps

Address

IObit headquarters (registered)

Room 515, 5th Floor, Town Health Technology Centre, 10-12 Yuen Shun Circuit, Siu Lek Yuen, Shatin, Hong Kong.

Use the address for formal correspondence if required; for billing or refund matters, follow the guidance above and contact the billing provider first.

FAQ

To identify where you were billed for your Iobit subscription, check your purchase invoice or order confirmation email for the billing platform name, such as Paddle, 2Checkout, or PayPal.

To cancel your Iobit subscription, log into the account on the billing platform used, locate your subscription, and choose the option to disable auto-renewal or cancel the subscription. If you cannot cancel online, contact the billing provider’s support.

After you cancel your Iobit subscription, you typically retain access until the end of the paid period. However, immediate deactivation may occur depending on the billing provider's policies.

If you purchased directly from Iobit, you may qualify for a refund under their 60-day Money-Back Guarantee, but you must request it within 60 days. For purchases through third parties, refunds depend on the store's policy.

If you need to dispute a charge after canceling your Iobit subscription, contact the billing provider directly for assistance, and keep proof of your cancellation request, such as emails or registered mail receipts.

Viktig varning om tjänstens begränsningar

I syfte att vara transparent och förebyggande är det viktigt att påminna om de begränsningar som är inneboende i alla digitala sändningstjänster, även när de är tidsstämplade, spårade och certifierade. Garantierna gäller sändningen och de tekniska bevisen, men aldrig mottagarens beteende, flit eller beslut.

OBS, Postclic kan inte:

  • garantera att mottagaren tar emot, öppnar eller tar del av ditt e-brev.
  • garantera att mottagaren behandlar, accepterar eller utför din begäran.
  • garantera riktigheten eller fullständigheten av innehållet som skrivits av användaren.
  • garantera giltigheten av en felaktig eller icke-uppdaterad adress.
  • förhindra en tvist från mottagaren om brevets juridiska räckvidd.