Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Jobhero service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Jobhero: Easy Method
What is JobHero
Overview
JobHero is an online resume and cover-letter builder that offers AI-assisted templates and tools to help users prepare application materials quickly.
Key functions
The service provides guided formats, editable templates, and AI suggestions to generate resumes and cover letters.
JobHero distributes subscriptions through its website and mobile app stores, and its terms reference third-party payment platforms.
How to cancel JobHero
Cancel from your JobHero account
- Sign in to your JobHero account.
- Go to "My Accounts" → "My Settings".
- Follow the on-screen steps to cancel the subscription; cancellation takes effect at the end of the current billing period.
- For more details see the terms: JobHero Terms & Conditions.
Cancel through app stores and customer service
- If you subscribed via Apple App Store or Google Play, manage and cancel the subscription in that store - deleting the app does not cancel the subscription.
- If you prefer, contact JobHero customer service for assistance with cancellation.
- See app-store guidance referenced by JobHero: App subscription notes.
What happens when you cancel
Access after cancellation
Access to premium features typically remains until the end of your current billing period.
After that date, your account will revert to any free tier or be limited according to JobHero's terms.
Automatic renewal and data
Automatic renewal stops at the end of the paid period once cancellation is confirmed.
Your saved resumes and account data may remain available per JobHero's retention policy; check your account settings or terms for data rules.
Will I get a refund?
General refund policy
JobHero does not guarantee refunds; refunds depend primarily on the payment platform used for the purchase.
Platform policies such as Apple App Store, Google Play, or Paddle may determine eligibility and timeframes.
Exceptions and company discretion
- Some refund requests may be reviewed case-by-case at the company's discretion.
- Reported issues include complaints of unexpected charges after trials and difficulty obtaining refunds; outcomes vary by situation.
- See references on refund and complaint reports: Payment platform notes and consumer complaint example.
JobHero plans and pricing
Available plan types
Public, consistent pricing details for Nigeria are not available from JobHero's public pages for 2024/2025.
Where exact prices are not published, pricing can vary by region and payment platform.
Pricing summary
| Plan | Price (local/region) | Notes |
|---|---|---|
| Subscription | Varies | Prices depend on platform and region; check at purchase. |
| Free/Trial | Varies | Trial offers and trial billing rules depend on the offer and payment method. |
Your consumer rights in Nigeria
Right to clear information
Under Nigerian consumer-protection principles, consumers are generally entitled to clear information about cancellation, automatic renewal, and refund terms.
Sellers should not mislead customers about trial conditions or automatic billing.
Right to redress
- If you believe JobHero engaged in misleading or unfair practices, you may seek help from local consumer authorities such as the Federal Competition and Consumer Protection Commission (FCCPC).
- Keep records of offers, screenshots, receipts, and communications when filing complaints or seeking refunds.
Customer experiences
Positive feedback
- Many users praise the intuitive resume builder, AI suggestions, and fast output for resumes and cover letters.
- Review sites note ease-of-use, customizable templates, and useful guided formats for many users (Trustpilot, Sitejabber).
Negative feedback
- Complaints include difficulties cancelling, unexpected charges after trials, or lack of effective customer response.
- Reports also cite technical glitches, lost work, and occasional dissatisfaction with template quality or generic AI suggestions.
Documentation checklist
What to gather before cancelling
- Account email and username used with JobHero.
- Proof of purchase or subscription confirmation (receipt, invoice, or payment record).
- Screenshots of active subscriptions, billing date, and trial terms if applicable.
What to keep for disputes
- Copies of all communications with JobHero support or the app store.
- Transaction IDs or payment platform reference numbers.
- Dates and details of attempted cancellations and any confirmation messages.
Common mistakes
Assuming app deletion cancels subscription
Removing the app from your phone does not cancel an active subscription charged through Apple or Google.
Always cancel the subscription within the app store subscription settings to stop future billing.
Missing trial cancellation window
Not cancelling before a trial ends is a common cause of unexpected charges; users should note trial end dates and cancellation deadlines.
Keep clear records of the trial start date and the terms offered at sign-up to avoid surprises.
Comparative recap
Overview comparison
| Feature | JobHero | Typical competitor |
|---|---|---|
| Cancellation method | Account settings or app-store management | Similar (website account + app stores) |
| Refund approach | Not guaranteed; platform-dependent | Varies; some competitors offer clear refund windows |
| User satisfaction | Generally positive for ease-of-use; mixed for support and refunds | Mixed across providers; depends on feature depth and support |
| Pricing transparency | Varies by region; limited public pricing detail for Nigeria | Some competitors publish clearer regional pricing |
Takeaway
JobHero offers strong resume-building tools but has mixed reviews on cancellations and refunds; compare platform policies when subscribing.
After cancelling
Steps to confirm and follow up
- Save cancellation confirmation messages and check that renewal is disabled in your billing history.
- If charges continue, contact your payment provider (bank, Apple, Google, or Paddle) to dispute recurring charges.
Useful links and contacts
- JobHero Terms & Conditions: https://www.jobhero.com/terms-conditions-use
- App subscription guidance (example reference): App store subscription notes
- Payment platform refund information (example): Platform refund policies
- Nigeria consumer agency: Federal Competition and Consumer Protection Commission (FCCPC)
Address
Official correspondence address
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, Puerto Rico.
Notes on contacting
No official Nigerian postal address has been published for JobHero; use the above international address or in-app/customer-service channels for formal notices.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.