Krisp is a noise-cancellation and meeting-assistant app that removes background sound from calls and recordings in real time. It also offers meeting tools such as transcripts and AI-generated notes.

Where it runs

Krisp works across desktop and mobile platforms and integrates with conferencing apps and system audio. Subscriptions may be bought directly or via app stores.

How to cancel Krisp

Cancel a direct web subscription

Sign in to your Krisp account dashboard.
Go to Settings → Billing → Plan Details → Manage Subscription.
Choose Downgrade or Cancel. Your access continues until the end of the billing period.

Cancel via mobile app stores

Apple App Store: On iPhone/iPad/Mac go to Settings → [Your Name] → Subscriptions → Select Krisp → Cancel Subscription.
Google Play: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → Select Krisp → Cancel.

What happens when you cancel

Access and renewal

When you cancel a paid Krisp subscription directly, you typically retain access until the end of the current billing period. Auto‑renewal will be turned off so the subscription does not renew.

Account and data

Your account remains active as a free user unless you explicitly delete it. Stored data, settings, or meeting transcripts may remain according to Krisp’s data retention and privacy policies.

Will I get a refund?

Direct Krisp subscriptions

Krisp does not provide automatic refunds for direct subscriptions; refunds are handled case-by-case and payments are generally non‑refundable. Check your Terms for exceptions.

App store purchases and contract exceptions

Apple App Store and Google Play refunds are handled under each store’s policies and processes.
The Master Subscription Agreement allows refunds of prepaid fees for unused remainder if termination is made as specified; company breaches may change remedies.

Krisp plans and pricing

Pricing overview

Krisp lists prices in USD only. Exact amounts and billing cycles are shown on Krisp’s website or during checkout.

Currency and billing note

If you pay from Nigeria, your bank or card provider determines the final local charge based on exchange rates and fees.

Plan	Billing	Price
Pro	Monthly or annual	Varies (listed in USD only)
Business	Monthly or annual	Varies (listed in USD only)
Free	Free tier	Varies

Your consumer rights in Nigeria

Legal context

Nigerian consumer protection law, such as the Federal Competition and Consumer Protection Act (2018), expects clear contract terms and prohibits deceptive practices. This applies to digital services sold to Nigerian consumers.

Practical remedies

You may dispute unfair charges or non-disclosed auto‑renewals with your payment provider or consumer protection agencies.
Keep records and, if necessary, contact local consumer protection authorities for guidance on digital service complaints.

Customer experiences

Positive feedback

Users in Nigeria and worldwide praise Krisp for effective real‑time noise suppression and useful meeting tools such as transcripts and notes. Many report clearer calls and easy setup.

Negative feedback

Common complaints include slow or unsatisfactory customer support, billing disputes about refunds or proration, and occasional performance issues like high CPU usage or app instability.

Documentation checklist

Essential items to gather

Account email and username used with Krisp.
Payment receipts, bank or card statements showing the charge.
Subscription ID, order confirmation, and billing dates.

Supporting evidence

Screenshots of subscription status, cancellation steps taken, or error messages.
Copies of support tickets, responses, and any policy text you rely on.

Common mistakes

Not cancelling in the right place

A frequent mistake is cancelling in the app but not the store where the subscription was purchased. If you bought via Apple or Google, you must cancel through that store to stop billing.

Missing documentation

Another common error is failing to save receipts, dates, or screenshots. Without proof of payment or cancellation attempts it is harder to get a refund or resolve disputes.

Comparative recap

Quick comparison

The table below summarizes how to cancel and who handles refunds for each channel. Use it to choose the correct cancellation path for your purchase.

Key takeaway

If you are unsure where you subscribed, check your payment statement for the merchant name before following cancellation steps.

Channel	How to cancel	Refund handled by	Access after cancel
Web (Direct)	Account dashboard → Settings → Billing → Plan Details → Manage Subscription → Downgrade/Cancel	Krisp (case-by-case; generally non‑refundable)	Access until end of billing period
Apple App Store	Settings → [Your Name] → Subscriptions → Select Krisp → Cancel Subscription	Apple’s refund policies	Varies; typically until end of paid period
Google Play Store	Google Play → Profile → Payments & subscriptions → Subscriptions → Select Krisp → Cancel	Google Play refund policies	Varies; typically until end of paid period

After cancelling

Immediate steps

Save a screenshot of the cancellation confirmation and the date it was done.
Check your bank or card statement over the next billing cycle to confirm no further charges.

Useful links and support

Address

Official correspondence

Krisp lists a U.S. address for official correspondence and arbitration matters. A Nigeria‑specific postal address was not provided.

Company address

2150 Shattuck Ave, Penthouse 1300, Berkeley, CA 94704, United States.

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Written by Amara Obi

Postclic editor · 5 years experience

Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.

FAQ

To cancel your Krisp subscription via the web, sign in to your Krisp account dashboard, go to Settings, then Billing, and select Plan Details. From there, choose Manage Subscription and select Downgrade or Cancel. Remember to keep proof of your cancellation request.

Yes, you can cancel your Krisp subscription through the Apple App Store. Go to Settings on your iPhone/iPad/Mac, tap on [Your Name], select Subscriptions, find Krisp, and then tap Cancel Subscription. Ensure you keep a record of your cancellation.

After canceling your Krisp subscription, you will retain access until the end of the current billing period. Your account will remain active as a free user, and your stored data, settings, or meeting transcripts may remain according to Krisp’s data retention policies.

Krisp generally does not provide automatic refunds for direct subscriptions, as refunds are handled on a case-by-case basis. Check your Terms for any exceptions, and keep proof of your cancellation request.

To cancel your Krisp subscription purchased through Google Play, open the Google Play Store, go to Profile, select Payments & subscriptions, find Krisp, and then tap Cancel. Refunds are handled under Google Play's policies, so be sure to keep a record of your cancellation.

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What is Krisp

Overview

Krisp is a noise-cancellation and meeting-assistant app that removes background sound from calls and recordings in real time. It also offers meeting tools such as transcripts and AI-generated notes.

Where it runs

Krisp works across desktop and mobile platforms and integrates with conferencing apps and system audio. Subscriptions may be bought directly or via app stores.